Brooke Malia
Brooke Malia at Westside Lexus

Brooke Malia

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

5.0
113 Reviews
5.0

113 Reviews

Write a Review

Dealership Experience

3 yrs, 10 mos

Industry Experience

3 yrs, 10 mos

113 Reviews of Brooke Malia

October 13, 2026

Dealership Rating
Employee Rating

We had a wonderful experience with the purchase of our Lexus. Joey was very helpful and attentive. He was very responsive and answered all of our questions and concerns. Overall we had a great experience. More

by doloresbec
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Broussard

Oct 13, 2026

Westside Lexus responded

Congratulations on your new Lexus! We're thrilled to hear Joey took such great care of you. We appreciate you choosing Westside Lexus and we will be sure to pass your kind words along to Joey and the team!

October 08, 2026

Dealership Rating
Employee Rating

We had an excellent experience purchasing our Lexus at this dealership. Jack was outstanding throughout the entire process—professional, knowledgeable, courteous, and genuinely committed to providing exce More

by julioserraj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Homer Hsu, Jack Fulton

Oct 09, 2026

Westside Lexus responded

Congratulations on your new Lexus! Thank you for choosing Westside Lexus and for sharing your experience working with Jack, Homer and the team. We hope to see you next time!

October 05, 2026

Dealership Rating
Employee Rating

The experience was mediocre. We were almost like a second thought. He made errors in the paper work which confirms he wasn’t really paying attention to us. I taught sales trainin More

by marketbn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Nagler, Alex Owens

Oct 05, 2026

Westside Lexus responded

Thank you for sharing your feedback with us. We are sorry to hear about your initial experience, but are glad that our finance professional was able to help out. If there is anything more we can do to assist, please don't hesitate to reach out. Take care, The Westside Lexus Team

September 25, 2026

Dealership Rating
Employee Rating

I have been loyal,to this dealership for many years and through 7 new purchase vehicles. The emphasis is always on the Lexus experience being far better than other dealers. More

by dickwestney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Loving, John Breaux

Sep 28, 2026

Westside Lexus responded

Thank you for your continued loyalty and trust in Westside Lexus over the years, Dick! We are grateful for your business and appreciate your kind words about our team.

September 23, 2026

Dealership Rating
Employee Rating

Had a great experience throughout the process with both Westside and Joey. Felt like a valued customer and glad to have bought my car here. More

by ET
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 24, 2026

Westside Lexus responded

We're happy to hear you felt valued and supported by Joey and our team! We're grateful we got the chance to help you out and we hope to work with you again at Westside Lexus. Congratulations and safe travels!

September 20, 2026

Dealership Rating
Employee Rating

Very organized and efficient. Truly worked with me and helped me through the process. Great experience. More

by collinarose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Nguyen

Sep 21, 2026

Westside Lexus responded

We’re happy to hear our team was organized, efficient, and accommodating! Thank you for choosing Westside Lexus and for sharing your experience with us!

September 19, 2026

Dealership Rating
Employee Rating

Came in looking for a Tx350 and our sales person found the perfect one for us !! More

by Jhernandez311
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sloane Szuber

Sep 21, 2026

Westside Lexus responded

Thank you for your confidence in Westside Lexus! We appreciate your business.

September 17, 2026

Dealership Rating
Employee Rating

I recently purchased a RAV4 from Westside Lexus, and I have to say it was the best car-buying experience I've ever had. My salesman, Philippe, was great to work with. He's a fast talker, but he was pat More

by JOEYQ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Nemoto, Philippe Haddad

Sep 18, 2026

Westside Lexus responded

Congrats on your new RAV4, Joey! We’re thrilled Philippe and our team made your buying experience smooth and enjoyable. Thanks for choosing Westside Lexus and for sharing your feedback. We look forward to serving you in the future! Safe driving!

September 16, 2026

Dealership Rating
Employee Rating

Incredible buying experience. From the initial call to the last conversation with finance, first class. More

by MTCHURCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Broussard

Sep 16, 2026

Westside Lexus responded

Thank you for sharing your thoughts about our team! We appreciate your business and hope to see you again at Westside Lexus. Safe travels!

September 15, 2026

Dealership Rating
Employee Rating

So helpful. Really listened to our needs and place us in the right car - TX 350 Premium. More

by jjblanchard1958
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Loving, Sam Chau

Sep 16, 2026

Westside Lexus responded

Your kind review warms our hearts! Thank you from the Westside Lexus Team.

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