113 Reviews
Write a ReviewDealership Experience
3 yrs, 10 mos
Industry Experience
3 yrs, 10 mos
113 Reviews of Brooke Malia
October 13, 2026
We had a wonderful experience with the purchase of our Lexus. Joey was very helpful and attentive. He was very responsive and answered all of our questions and concerns. Overall we had a great experience. Lexus. Joey was very helpful and attentive. He was very responsive and answered all of our questions and concerns. Overall we had a great experience. More
Other Employees Tagged: Joey Broussard
October 08, 2026
We had an excellent experience purchasing our Lexus at this dealership. Jack was outstanding throughout the entire process—professional, knowledgeable, courteous, and genuinely committed to providing exce this dealership. Jack was outstanding throughout the entire process—professional, knowledgeable, courteous, and genuinely committed to providing exceptional customer service. The entire buying experience was smooth, pleasant, and stress-free. I truly appreciated the attention to detail, transparency, and willingness to answer all our questions. We highly recommend this dealership, the team between Jack Fulton and Homer made the experience exceptional. Definitely a five-star experience! More
Other Employees Tagged: Homer Hsu, Jack Fulton
October 05, 2026
The experience was mediocre. We were almost like a second thought. He made errors in the paper work which confirms he wasn’t really paying attention to us. I taught sales trainin We were almost like a second thought. He made errors in the paper work which confirms he wasn’t really paying attention to us. I taught sales training and building a relationship is the most important job of a consultant. The service we received in finance was a clashing difference. There we met with a very friendly professional, delightful woman who went out of her way to ensure we were treated well. She changed his mistakes and apologized for our waste of time. We miss our former sales associate. I believe his name was Shabu. He retired recently. More
Other Employees Tagged: Andrew Nagler, Alex Owens
September 25, 2026
I have been loyal,to this dealership for many years and through 7 new purchase vehicles. The emphasis is always on the Lexus experience being far better than other dealers. through 7 new purchase vehicles. The emphasis is always on the Lexus experience being far better than other dealers. More
Other Employees Tagged: John Loving, John Breaux
September 23, 2026
Had a great experience throughout the process with both Westside and Joey. Felt like a valued customer and glad to have bought my car here. Westside and Joey. Felt like a valued customer and glad to have bought my car here. More
Other Employees Tagged: Christian Davidson, Joey Broussard
September 20, 2026
Very organized and efficient. Truly worked with me and helped me through the process. Great experience. Truly worked with me and helped me through the process. Great experience. More
Other Employees Tagged: Adam Nguyen
September 19, 2026
Came in looking for a Tx350 and our sales person found the perfect one for us !! the perfect one for us !! More
Other Employees Tagged: Sloane Szuber
September 17, 2026
I recently purchased a RAV4 from Westside Lexus, and I have to say it was the best car-buying experience I've ever had. My salesman, Philippe, was great to work with. He's a fast talker, but he was pat have to say it was the best car-buying experience I've ever had. My salesman, Philippe, was great to work with. He's a fast talker, but he was patient and took the time to answer my many questions about financing and the purchase process. At no point did I feel pressured or rushed. What really stood out to me was the transparency. There were no surprise charges, unnecessary add-ons, or last-minute games. Everything was laid out in black and white. The contract clearly showed what I was paying for, including taxes, title, and licensing fees. It was straightforward and honest. I've bought a few vehicles over the years, and unfortunately not every dealership operates that way. Westside Lexus was refreshing because there was none of the old-school sales nonsense. The entire process was smooth, professional, and respectful of my time. I'm glad I made the purchase with Westside Lexus and will absolutely be back when it's time for service, and probably when it's time for another vehicle. Thanks again to Philippe and the team for making the experience such an easy one. More
Other Employees Tagged: Chris Nemoto, Philippe Haddad
September 16, 2026
Incredible buying experience. From the initial call to the last conversation with finance, first class. From the initial call to the last conversation with finance, first class. More
Other Employees Tagged: Joey Broussard
September 15, 2026
So helpful. Really listened to our needs and place us in the right car - TX 350 Premium. Really listened to our needs and place us in the right car - TX 350 Premium. More
Other Employees Tagged: John Loving, Sam Chau

