Alex Ramirez
Alex Ramirez at Walter's Mercedes-Benz of Riverside

Alex Ramirez | Page 25

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
591 Reviews

When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.

5.0

591 Reviews

Write a Review

591 Reviews of Alex Ramirez

February 26, 2021

Dealership Rating
Employee Rating

Alex, our personal service writer is amazing.He has Alex, our personal service writer is amazing. He has earned my trust and always goes above and beyond. A company is only as good as their employees, More

by muzest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this positive review! We are pleased to know that he always takes exceptional care of you and your automotive needs! He will be honored to hear how confident you are in his efforts, and we hope to continue serving you and your automotive needs for many years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 26, 2021

Dealership Rating
Employee Rating

The dealership is conveniently located. The staff is very pleasant and professional. They are very helpful and informative. I would highly recommend this dealership to my friends. More

by dejonesrxt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review and recommendation! We are pleased that our team could be of assistance to you and make your visit a 5-star experience! We greatly appreciate the opportunity to serve you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 26, 2021

Dealership Rating
Employee Rating

Although a difficult scenario for us as MB owners, Alex and the service team were outstanding, helpful and professional through it all. Highly recommended service department. More

by adrian_banales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia

Feb 26, 2021

Walter's Mercedes-Benz of Riverside responded

Adrian, Thank you so much for your positive review and recommendation! We are pleased that our team could put you at ease and get your concerns successfully taken care of! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 26, 2021

Dealership Rating
Employee Rating

Very pleasant visit with service advisor Alex Ramirez. Service performed was as promised. Very quick and courteous experience. I will certainly return for next service. More

by rlazar_us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are pleased that Alex could get you and your automotive needs efficiently taken care of. We wish you the safest of travels and look forward to work with you again the next time you are in need of vehicular service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 25, 2021

Dealership Rating
Employee Rating

AlEx has been my service rep for many years, he is always very pleasant and helpful . Thank you for all you your help . Many thanks More

by LORIE611
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 26, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this 5-star review! He will be delighted to hear of your very kind words, and we are overjoyed that he could consistently be of great assistance to you! We are so appreciative of your business, and we hope to continue serving you and your automotive needs for many years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 25, 2021

Dealership Rating
Employee Rating

Best service advisor always willing to get to the bottom of issues mentioned, very prompt and friendly will recommend him to any of my friends or family More

by Tristar87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this wonderful review! He will be honored to hear of your very kind words and to know how confident you are in his efforts! We appreciate your business. Please do not hesitate to let us know how Alex and the team may serve you again! Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 19, 2021

Dealership Rating
Employee Rating

I’m always so pleased with Alex Ramirez service. He makes it understandable and explains things. Always has been able to solve my small issues and big ones. Never also feel pressured which makes you comforta More

by Ingesmaciel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this 5-star review! We are pleased that he could put you at ease and get your automotive needs seamlessly taken care of! He will be proud to know how greatly you valued his assistance, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 15, 2021

Dealership Rating
Employee Rating

Alex Ramirez provided excellent service when dropping off my car for service. I will definitely bring my car back for service. Thank you very much! More

by jackie19williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2021

Walter's Mercedes-Benz of Riverside responded

Jackie, Thank you for leaving Alex this positive review! We are pleased to know that he took great care of you and your automotive needs throughout your visit! It is our pleasure to assist you, and we will certainly continue to provide you with the same 5-star service in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 15, 2021

Dealership Rating
Employee Rating

Issue with Key pod, was told not covered under warranty, very dissatisfied with factory warranty. Was told cost of replacing and was not satisfied. Service department lost my valet key and had to order a n More

by Patandjeanette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 08, 2021

Dealership Rating
Employee Rating

I called specifically for Alex Ramirez. Called me back right away, gave me phone number for roadside assistance. As soon as my car arrive get to the Dealership,, He called and give me timeline for chec More

by Mel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this excellent review! We are so glad that he could get you in and get your automotive concerns efficiently taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is anything more that he or the team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

...
25
...

Dealership Inventory (521 Vehicles)

used 2026 Mercedes-Benz C-Class car, priced at $43,615
2026 Mercedes-Benz C-Class
used
Polar White exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz Sprinter 3500XD car, priced at $75,837
2026 Mercedes-Benz Sprinter 3500XD
new
Arctic White exterior
Automatic
Rear-wheel Drive
new 2026 Mercedes-Benz GLC 300 car, priced at $57,435
2026 Mercedes-Benz GLC 300
new
Graphite Grey Metallic exterior
Automatic
Rear-wheel Drive
new 2026 Mercedes-Benz CLE 300 car, priced at $68,025
2026 Mercedes-Benz CLE 300
new
Polar White exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLB 250 car, priced at $48,100
2026 Mercedes-Benz GLB 250
new
Cosmos Black Metallic exterior
Automatic
Front-wheel Drive
new 2026 Mercedes-Benz GLS 450 car, priced at $94,055
2026 Mercedes-Benz GLS 450
new
Black exterior
Automatic
All-wheel Drive