Alex, our personal service writer is amazing.He has
Alex, our personal service writer is amazing.
He has earned my trust and always goes above and beyond.
A company is only as good as their employees,
Alex, our personal service writer is amazing.
He has earned my trust and always goes above and beyond.
A company is only as good as their employees, and Walter’s is the best
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by muzest
Feb 26, 2021 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Alex this positive review! We are pleased to know that he always takes exceptional care of you and your automotive needs! He will be honored to hear how confident you are in his efforts, and we hope to continue serving you and your automotive needs for many years to come!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
The dealership is conveniently located. The staff is
very pleasant and professional. They are very helpful and informative. I would highly recommend this dealership to my friends.
very pleasant and professional. They are very helpful and informative. I would highly recommend this dealership to my friends.
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by dejonesrxt
Feb 26, 2021 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your positive review and recommendation! We are pleased that our team could be of assistance to you and make your visit a 5-star experience! We greatly appreciate the opportunity to serve you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
Although a difficult scenario for us as MB owners, Alex
and the service team were outstanding, helpful and professional through it all. Highly recommended service department.
and the service team were outstanding, helpful and professional through it all. Highly recommended service department.
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by adrian_banales
Feb 26, 2021 -
Walter's Mercedes-Benz of Riverside responded
Adrian,
Thank you so much for your positive review and recommendation! We are pleased that our team could put you at ease and get your concerns successfully taken care of! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
Very pleasant visit with service advisor Alex Ramirez.
Service performed was as promised. Very quick and courteous experience. I will certainly return for next service.
Service performed was as promised. Very quick and courteous experience. I will certainly return for next service.
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by rlazar_us
Feb 26, 2021 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your positive review! We are pleased that Alex could get you and your automotive needs efficiently taken care of. We wish you the safest of travels and look forward to work with you again the next time you are in need of vehicular service!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
AlEx has been my service rep for many years, he is always
very pleasant and helpful . Thank you for all you your help . Many thanks
very pleasant and helpful . Thank you for all you your help . Many thanks
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by LORIE611
Feb 26, 2021 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Alex this 5-star review! He will be delighted to hear of your very kind words, and we are overjoyed that he could consistently be of great assistance to you! We are so appreciative of your business, and we hope to continue serving you and your automotive needs for many years to come!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
Best service advisor always willing to get to the bottom
of issues mentioned, very prompt and friendly will recommend him to any of my friends or family
of issues mentioned, very prompt and friendly will recommend him to any of my friends or family
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by Tristar87
Feb 26, 2021 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Alex this wonderful review! He will be honored to hear of your very kind words and to know how confident you are in his efforts! We appreciate your business. Please do not hesitate to let us know how Alex and the team may serve you again!
Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
I’m always so pleased with Alex Ramirez service. He makes
it understandable and explains things. Always has been able to solve my small issues and big ones. Never also feel pressured which makes you comforta
it understandable and explains things. Always has been able to solve my small issues and big ones. Never also feel pressured which makes you comfortable. Alex get an A with me
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by Ingesmaciel
Feb 22, 2021 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Alex this 5-star review! We are pleased that he could put you at ease and get your automotive needs seamlessly taken care of! He will be proud to know how greatly you valued his assistance, and we wish you the safest of travels until we meet again!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
Alex Ramirez provided excellent service when dropping off
my car for service. I will definitely bring my car back for service. Thank you very much!
my car for service. I will definitely bring my car back for service. Thank you very much!
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by jackie19williams
Feb 17, 2021 -
Walter's Mercedes-Benz of Riverside responded
Jackie,
Thank you for leaving Alex this positive review! We are pleased to know that he took great care of you and your automotive needs throughout your visit! It is our pleasure to assist you, and we will certainly continue to provide you with the same 5-star service in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
Issue with Key pod, was told not covered under warranty,
very dissatisfied with factory warranty. Was told cost of replacing and was not satisfied.
Service department lost my valet key and had to order a n
very dissatisfied with factory warranty. Was told cost of replacing and was not satisfied.
Service department lost my valet key and had to order a new one which took several days to return.
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by Patandjeanette
I called specifically for Alex Ramirez. Called me back
right away, gave me phone number for roadside assistance. As soon as my car arrive get to the Dealership,, He called and give me timeline for chec
right away, gave me phone number for roadside assistance. As soon as my car arrive get to the Dealership,, He called and give me timeline for checking the car emailed what they found with pictures.Next day he called early&. asked what I need to get it done & time to finished it. Done on schedule.very polite and friendly.
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by Mel
Feb 10, 2021 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Alex this excellent review! We are so glad that he could get you in and get your automotive concerns efficiently taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is anything more that he or the team may help you with!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager