Alex Ramirez
Alex Ramirez at Walter's Mercedes-Benz of Riverside

Alex Ramirez | Page 43

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
591 Reviews

When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.

5.0

591 Reviews

Write a Review

591 Reviews of Alex Ramirez

July 28, 2018

Dealership Rating
Employee Rating

Always courteous Although Alex is not my regular service Dept. technician, he is always professional and courteous. He notified me of all updates in a timely manner. More

by RussEver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Greene

Jul 30, 2018

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to leave Alex this kind review! It's such a pleasure to know that you are so content with your recent experience with him, and we are so glad that he took such good care of you! We look forward to providing you with the same attentive and helpful service again next time! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 24, 2018

Dealership Rating
Employee Rating

Rewarding, calm, friendly I was told what I needed it was done and Alex Ramirez stayed in contact with me by phone and in person in the lobby. More

by Dr. Yolie Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ari Abdolhosseini, Gary Kunzman

Jul 25, 2018

Walter's Mercedes-Benz of Riverside responded

Hi Dr. Smith, It's so great that your overall experience was so efficient, and that Alex was so informative throughout your visit! We hope to provide you with the same thorough assistance the next time your vehicle is in need of service! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 14, 2018

Dealership Rating
Employee Rating

Excellence with a professional service and smiles. I came in to service one Benz and left buying a two seater Benz. All because of a kind, caring, no pressure salesman Gary Gunzman. More

by Dr. Yolie Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ari Abdolhosseini, Gary Kunzman

Jul 16, 2018

Walter's Mercedes-Benz of Riverside responded

Hi Dr. Smith, Congratulations on your new vehicle! It's so awesome that we were able to help you with both your service and car-buying needs! We hope that you are enjoying your new Mercedes-Benz, and we hope to continue working with you to service both of your awesome vehicles! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 13, 2018

Dealership Rating
Employee Rating

Excellent Wonderful service, I was there for recall and regular maitanance . They gave me Uber service so I don’t need to wait .?Alex Ramirez was great , friend More

by Sammy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 16, 2018

Walter's Mercedes-Benz of Riverside responded

Hi Sammy, We're pleased to hear that Alex took such great care of you and your vehicle! We hope that everything is running smoothly, and we hope to see you again the next time you are in need of service! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 07, 2018

Dealership Rating
Employee Rating

Professional technician Mr. Alex Ramirez was a very professional technician, yet the problem wasn't resolved. But not from Alex trying. He was very friendly and professional More

by Shelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2018

Walter's Mercedes-Benz of Riverside responded

Thank you for the feedback and letting us know. I’ll get with Alex and see what is going on. Either myself or Alex we’ll reach out to make sure we get this resolved for you right away. Mark Interlicchia Service Manager Walter’s Mercedes-Benz of Riverside 951-688-3332

June 30, 2018

Dealership Rating
Employee Rating

These guys got it right Alex Ramirez and Ray Burke renewed my trust in the Walters Mercedes Team after services on both of my Mercedes to the extent of my friend visiting the More

by MIKETZEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Akigbe, Ray Burke

Jul 02, 2018

Walter's Mercedes-Benz of Riverside responded

It's our pleasure to provide you with the service and assistance that you deserve. Thank you for confiding in us to take care of your automotive needs. We hope to continue working with you for years to come! Check out our Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

June 29, 2018

Dealership Rating
Employee Rating

Service on Vehicle Overall, the service done on my vehicle was good. And my service rep, Alex Ramirez gave me great customer service. I look forward to my next visit. More

by Pnsnolan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2018

Walter's Mercedes-Benz of Riverside responded

We're glad that Alex and the team took such good care of you and your vehicle during your recent service visit! We appreciate your review, and we equally look forward to working with you again in the future! Check out our Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

June 29, 2018

Dealership Rating
Employee Rating

Excellent Customer Service Alex Ramirez has been my Service Advisor since I bought my GLE in 2016. He has consistently provided a high level of service for me, in a most profess More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2018

Walter's Mercedes-Benz of Riverside responded

Hi Ken! Alex will be so delighted to hear of your kind review, and we are so pleased to hear that he has been so helpful and welcoming to you! Please feel free to reach out the next time you are in need of assistance. We would love to help! Check out our Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

June 28, 2018

Dealership Rating
Employee Rating

Adam Garcia and staff were awesome. The Mercedes dealership in Riverside is the only local dealer that services the Mercedes RV's. We made the appointment and notified them that we woul More

by Wanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Garcia

Jun 29, 2018

Walter's Mercedes-Benz of Riverside responded

Thanks for taking the time to share your feedback, Wanda! We're happy to hear that Adam was so helpful and accommodating, and made sure you were well informed throughout the process of servicing your vehicle. It's wonderful to know that you felt confident with his assistance, and that it was a prompt, efficient process for you. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 25, 2018

Dealership Rating
Employee Rating

A service Alex Ramirez helped us. Our experience at Walter's is and has been always a pleasure. Very professional, but friendly as well.Thank you to all. More

by EnglishTeachur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julio Guerrero

Jun 26, 2018

Walter's Mercedes-Benz of Riverside responded

Thanks so much for continuing to trust in Walter's to tend to your automotive needs! We're glad that Alex and the team could consistently meet your expectations! We hope to work with you again soon! Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

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