Alex Ramirez
Alex Ramirez at Walter's Mercedes-Benz of Riverside

Alex Ramirez | Page 42

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
591 Reviews

When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.

5.0

591 Reviews

Write a Review

591 Reviews of Alex Ramirez

September 03, 2018

Dealership Rating
Employee Rating

Great service. Alex R. is a very knowledgeable person. My experience at Walter's was great due to Alex great service. I will be back and I will be asking for him ag More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2018

Walter's Mercedes-Benz of Riverside responded

Thank you so much for the great rating! We are so pleased that Alex could share his expertise with you and provide you with such top-notch service! We look forward to the opportunity to do the same for you again in the future! Check us out on Twitter and Facebook for savings and updates. Regards, Ray Burke - General Manager

August 28, 2018

Dealership Rating
Employee Rating

Great impression by bringing solutions. Delivery of car was right on time. Car was washed and cleaned nicely. Alex Ramirez was very professional and polite. Courtesy waiting Lounge was very More

by panda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 28, 2018

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this great review! We are so pleased to hear of your kind words about your recent experience working with Alex! It is great to hear that the service went just as planned, and that you are so content with the results of your visit! We hope to see you again next time! Feel free to check us out on Facebook or Twitter for savings and updates! Regards, Ray Burke - General Manager

August 27, 2018

Dealership Rating
Employee Rating

Alex is my Go to Guy The check coolant light came on in my 2017 GLE 43AMG Alex got me in the next morning. A 53 point inspection was done everything great. A few kind word More

by Michaelt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ray Burke

Aug 28, 2018

Walter's Mercedes-Benz of Riverside responded

Hi Michael, We are so joyous that we were able to take care of you and your vehicular issue so promptly, and that your overall experience was so pleasant! We strive to provide our guests with nothing short of the highest quality of service, and it is wonderful to hear of your contentment with our efforts. We hope to see you again the next time you are in need of automotive assistance. Thank you! Feel free to check us out on Facebook or Twitter for savings and updates! Regards, Ray Burke - General Manager

August 21, 2018

Dealership Rating
Employee Rating

Servicing my ML350 This was my first experience at Walter's Mercedes and I was very pleased with the service of everyone there but especially Alex Ramirez. My vehicle w More

by Robin16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erica in loaner car department

Aug 22, 2018

Walter's Mercedes-Benz of Riverside responded

Hi Robin, Thank you so much for sharing this positive feedback. We are so glad that Alex provided you with such attentive and informative assistance throughout the duration of your service visit. We are pleased to hear of your satisfaction with his efforts, and we will continue to aim to provide you with our highest quality of service in the future. Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

August 21, 2018

Dealership Rating
Employee Rating

"Excellent" I really appreciated Alex Ramirez. He was excellent and very efficient. He makes things fast and easy. He is always courteous and professional. The c More

by annchanida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2018

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to leave Alex this great review. it is a joy to know that he ensured that your recent service visit was efficient, thorough, and hassle-free. It is our pleasure to provide you and your vehicle with our best care, and we look forward to the opportunity to do so again in the future. Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

August 06, 2018

Dealership Rating
Employee Rating

Service A Alex Ramirez was very good in explaining what was going to be performed on my car. Service took longer than expected but he made sure I was able to re More

by Sadie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelli Arrington

Aug 07, 2018

Walter's Mercedes-Benz of Riverside responded

Hi Sadie, Thank you for taking the time to share your experience with us. We are so pleased that Alex ensured that both you and your vehicle were well taken care of throughout your service visit. We appreciate your kind words, and we will continue to strive to provide you with nothing short of the highest quality of service in the future. Thank you. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

August 04, 2018

Dealership Rating
Employee Rating

My Service Rep Exceeds My Expectations All the Time Alex Ramirez is a great service representative. He tends to my needs even when I don't have an appointment. He is always courteous and professional. More

by Phomo
Customer Service
Friendliness
Recommend Dealer
Yes
Aug 06, 2018

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving Alex this very kind review! We are delighted to know that he provided you with such great service throughout your recent visit, and we hope that you will continue to confide in him and our dealership for your future automotive needs! Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke- General Manager

August 03, 2018

Dealership Rating

Awesome Dealership My service advisor is Alex Ramirez they treat me like I am his only customer. He gets back with any questions super fast my car is always in and out o More

by Lovealways22
Recommend Dealer
Yes

Other Employees Tagged: Cody Burt

Aug 06, 2018

Walter's Mercedes-Benz of Riverside responded

We greatly appreciate you taking the time to leave us this amazing review! We always aim for 100% customer satisfaction, so it's truly so great to know that Alex and the team consistently take such good care of you during your visits! We can't wait to work with you again, and we assure you that we will continue to strive to impress you with our services in the future. Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke- General Manager

August 03, 2018

Dealership Rating
Employee Rating

Car service with maintenance Alex Ramirez always helpful and keeps us of wait time and what is being done on our car. Dealer has many professional employees. Appreciate the coffee More

by Keepitreal6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2018

Walter's Mercedes-Benz of Riverside responded

Thank you for the kind review! It's so great to hear that Alex is so attentive and informative throughout your visits, and that you are so content with our service. We hope to continue to work with you each time you are in need of service in the future! Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke- General Manager

July 30, 2018

Dealership Rating
Employee Rating

Great Service Got appointment very quick at a time that was convenient to me and was in and out in no time. I was very pleased with the friendly customer service. More

by Dpatel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2018

Walter's Mercedes-Benz of Riverside responded

It's great to hear that your experience was quick and hassle-free, Dpatel! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

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