Alex Ramirez
Alex Ramirez at Walter's Mercedes-Benz of Riverside

Alex Ramirez | Page 59

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
591 Reviews

When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.

5.0

591 Reviews

Write a Review

591 Reviews of Alex Ramirez

April 30, 2014

Dealership Rating

Amazing service ! Alex was amazing ! Fast, friendly and helpful ! Brought my car in for service, was in an out in under 2 hours! I will continue to see Alex and continu More

by jamzi88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2014

Walter's Mercedes-Benz of Riverside responded

Thank you so much for the kind words! Offering a quality service experience is one of our top priorities, and we do everything we can to support our customers. We're glad to hear that Alex was able to assist you with your car repairs. He is a valuable asset to our team. If you need any further assistance with your vehicle, let us know. Be sure to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Walter's Automotive

April 30, 2014

Dealership Rating

great service for my Mercedes and sprinter I've taken both of my car to alex. He helped me out with my personal car and my business sprinter. I took them both for service and he was able to get More

by freddie_h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2014

Walter's Mercedes-Benz of Riverside responded

Thanks a lot, Freddie! We strive to have the best customer service in the business, and we're happy to hear that our goal was reflected through your experience with us. From the moment you enter our dealership, we want you to know that your vehicle is in good hands. It’s great to know that Alex gave you a pleasant experience. If you have any questions or need anything else, just let us know. We are always willing to help in any way we can. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Walter's Automotive

March 30, 2014

Dealership Rating

I was happy with the service that Alex Ramirez gave me. The pricing was pretty good. I now know that when my car needs service I know who to take it to. Thank you very much. More

by vanec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2014

Walter's Mercedes-Benz of Riverside responded

Every day we are striving to make car repairs easier. Your experience is what we want for all of our customers. Thank you for your positive feedback regarding our staff, and Alex in particular. We appreciate you taking the time to share your thoughts and your continued support of Walter’s Automotive. If you want to stay in the loop with our dealership, please check out our Facebook page and Twitter feed for exclusive deals and updates. Regards, Walter’s Automotive

March 30, 2014

Dealership Rating

Two thumbs up and a high five for Mr.Alex Went in because the check engine light on my E350 went on. I was recommended to this service center by a friend, but was doubtful of driving my car to More

by Pita2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2014

Walter's Mercedes-Benz of Riverside responded

Thank you so much for the positive feedback about our dealership! It’s nice to hear we were able to give you such a great service experience. Alex exemplifies our commitment to customer service and we're glad he was able to help you with your repairs. Please let us know if you have any questions or need anything else. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Walter’s Automotive

March 13, 2014

Dealership Rating

Alex Ramirez, our new representative, was very attentive and helpful. We have been going to this dealership for several years. Our experience at Walter's has always been excellent. Our next new automobil More

by lindacormier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 14, 2014

Walter's Mercedes-Benz of Riverside responded

Linda and Dan, thank you so much for taking the time to give us positive feedback regarding your service experience with Walter’s Automotive. We strive to offer high-quality repairs and provide the very best customer service in the business. Hearing from our customers that we have helped in this endeavor is both gratifying and greatly appreciated. We hope that you will share your experience with friends and family. If you have any questions or need anything else, just let us know. Also, be sure to like us on Facebook and Twitter for offers and updates from our dealership. Regards, Walter’s Automotive

January 24, 2014

Dealership Rating

Alex Ramirez really was very attentive and knowledgeable on my E350. I felt very comfortable dealing with him. I didn't feel like I was being ripped off. If u need to have your Benz serviced I would defin More

by bluecrew97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez

January 24, 2014

Dealership Rating

I was very pleased with the service I received from Alex Ramirez , people like him are what keep me coming back to this dealership! He is very professional and courteous, I know my car is in good hands! More

by RachelA7487
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez

January 23, 2014

Dealership Rating

Alex is very professional, knowledgeable, and down to earth. He explained in detail everything my vehicle needed. My service was done at a timely manner, and I will definitely be taking my vehicle back t More

by MrsM82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez

January 22, 2014

Dealership Rating

Alex was so helpfull in explaining to me the services my vehicle need and at what mileage to do them. I will be bring my gl450 to Alex from now on. I used to take to ontario but they were very professional More

by Cab5150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez

December 27, 2013

Dealership Rating

Wow. Rarely does a dealership rep follows through with their word. Alex handled me from beginning to the end and without a hitch. I hate problems and Alex made sure my visit there went smoothly. If you n More

by Mike D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez

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