Alex Rivas
Alex Rivas at Germain Honda of Surprise

Alex Rivas

Used Car Director

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.4
19 Reviews

Languages Spoken

Spanish Spanish

4.4

19 Reviews

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19 Reviews of Alex Rivas

September 21, 2025

Dealership Rating
Employee Rating

I purchased this car long distance. The communication, ease of paperwork , and complete friendliness and expertise of the entire Germain staff in Surprise and Land Rover in Columbus wer More

by HILL89
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 22, 2025

Germain Honda of Surprise responded

Thank you for choosing Germain! We're delighted you had a positive experience and appreciate you highlighting the contributions of our staff; they are indeed invaluable assets to our team. It's rewarding to know their collaborative efforts helped provide a seamless experience. We value your business and look forward to assisting you again in the future. Best Regards, Sassha Motz General Manager

September 20, 2025

Dealership Rating
Employee Rating

I would like to extend my thanks to Alex and Dominic for all their assistance. They were extremely helpful with the purchase of my car. Thank you both, I appreciate it. Keep up the good work albert ortega More

by ortegaplumbing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 22, 2025

Germain Honda of Surprise responded

Thanks for letting us know how pleased you were with Alex and Dominic's assistance! We're happy their support and expertise helped to make this experience an overall success. Congratulations on your new Honda! We wish you so much joy and satisfaction in your journeys to come, from everyone here at Germain Honda! Best Regards, Sassha Motz General Manager

September 10, 2025

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ALL STAFF did a great job from start to finish. Starting with sales and up to finance. More

by connorb555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 10, 2025

Germain Honda of Surprise responded

Thank you for your business and positive feedback. Our team works hard to ensure a 5-star experience at every touchpoint. Please let us know if you need anything further. Enjoy the road in your new Honda. Best Regards, Sassha Motz General Manager

August 19, 2025

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Employee Rating

Tony was great. Got me great deals and help out the best he could do. More

by mariocoker1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 20, 2025

Germain Honda of Surprise responded

Thank you for letting us know that Tony provided you with 5-star service and secured you a great deal. We wish you many happy travels. Best Regards, Sassha Motz General Manager

July 21, 2025

Dealership Rating
Employee Rating

The over all attitude and disposition of employees is “take care of the customer”. GH employees across the board were friendly and eager to earn the customer’s long term loyalty. I would recomme More

by pwcochren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje, Robert Pitman, Kristina Miranda , Jean Pierre Rachid

Jul 22, 2025

Germain Honda of Surprise responded

Thank you for taking the time to leave us this positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that our team took great care of you. Please do not hesitate to let us know if there is ever anything more that we may help you with. Best Regards, Sassha Motz General Manager

June 17, 2025

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Employee Rating

My family purchased 2 vehicles within the last 3 weeks and 5 total over the last 7 years From sales (Joshua Reeves) to managers (Montana Boone, Robert Pitman) to Ty and George in finance as well as the s More

by e333d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2025

Germain Honda of Surprise responded

Your continued business and kind words are truly appreciated. Our team is committed to ensuring a positive guest experience and we thank you for highlighting their efforts. Your loyalty has not gone unnoticed and we look forward to our continued relationship. Best Regards, Sassha Motz General Manager

June 16, 2025

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An overall GREAT experience. Can highly recommend friends & family to Germain specifically and Honda in general. More

by berlynranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje, Robert Solis , Jean Pierre Rashed

Jun 17, 2025

Germain Honda of Surprise responded

We greatly appreciate your business and kind recommendation. Best Regards, Sassha Motz General Manager

June 09, 2025

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Employee Rating

Adrian y Alejandro fueron excelentes para el trato asi mi en la venta su amabilidad inigualable, solo pase a ver los carros puesto estaba de vacaciones y sali con carro nuevo y un buen sabor de boca con el t More

by breyesf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrian Alvarez, Evan Winje

Jun 10, 2025

Germain Honda of Surprise responded

Es muy agradable ver tu recomendación de Adrián y Alejandro! Nos complace saber cuánto disfrutó trabajando con ellos en la compra de su nuevo automóvil. Esperamos que les ENCANTE, y les deseamos nada más que felicidad en sus viajes por venir. Saludos cordiales, James Koser Gerente General

June 05, 2025

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Employee Rating

Always professional and no pressure to buy. Willing to work with you to get what you want. Love them More

by noreencapra20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 06, 2025

Germain Honda of Surprise responded

Thank you so much for sharing your experience with our Sales Department. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every single experience to be “five stars”! We appreciate you, your business and the positive feedback. Best Regards, Sassha Motz General Manager

May 27, 2025

Dealership Rating
Employee Rating

Alfredo was excellent. He is an asset to this dealership, he really knows his business. More

by milbournejim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Germain Honda of Surprise responded

Your business and kind words for Alfredo are greatly appreciated. Thank you for choosing Germain Honda of Surprise for your automotive needs. Best Regards, Sassha Motz General Manager

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