Alex Rivas | Page 3
Used Car Director
Germain Honda of Surprise
13270 N Autoshow Ave
Surprise, AZ 85388
Languages Spoken
English
Spanish
35 Reviews
Write a Review35 Reviews of Alex Rivas
July 21, 2025
The over all attitude and disposition of employees is “take care of the customer”. GH employees across the board were friendly and eager to earn the customer’s long term loyalty. I would recomme “take care of the customer”. GH employees across the board were friendly and eager to earn the customer’s long term loyalty. I would recommend this dealership based on their customer service and tireless effort to make sure they have a “happy” customer on every transaction (new/used vehicle, parts purchase or service experience). More
Other Employees Tagged: Evan Winje , Kristina Miranda, Robert Pitman, Jean Pierre Rachid
June 17, 2025
My family purchased 2 vehicles within the last 3 weeks and 5 total over the last 7 years From sales (Joshua Reeves) to managers (Montana Boone, Robert Pitman) to Ty and George in finance as well as the s and 5 total over the last 7 years From sales (Joshua Reeves) to managers (Montana Boone, Robert Pitman) to Ty and George in finance as well as the service department with Kristina Miranda the experience and professionalism the we experienced was top notch. We are forever customers. Germain has a great team! More
Other Employees Tagged: David McKee , Montana Boone, Kristina Miranda, Robert Pitman
June 16, 2025
An overall GREAT experience. Can highly recommend friends & family to Germain specifically and Honda in general. Can highly recommend friends & family to Germain specifically and Honda in general. More
Other Employees Tagged: Evan Winje, Robert Solis , Jean Pierre Rashed
June 09, 2025
Adrian y Alejandro fueron excelentes para el trato asi mi en la venta su amabilidad inigualable, solo pase a ver los carros puesto estaba de vacaciones y sali con carro nuevo y un buen sabor de boca con el t en la venta su amabilidad inigualable, solo pase a ver los carros puesto estaba de vacaciones y sali con carro nuevo y un buen sabor de boca con el trato de honda More
Other Employees Tagged: Evan Winje , Adrian Alvarez
May 27, 2025
Alfredo was excellent. He is an asset to this dealership, he really knows his business. He is an asset to this dealership, he really knows his business. More
Other Employees Tagged: Sassha Motz, Alfredo (Al) Bustamante, David McKee
May 26, 2025
The salesman JP is super. He was a genuine pleasure to work with on the purchase of the Ridgeline. Also well versed in other worldly topics, I learned from him which is alwa He was a genuine pleasure to work with on the purchase of the Ridgeline. Also well versed in other worldly topics, I learned from him which is always good. There was an issue with the contract, Evan cleaned it up easily. I started with your dealership soon after you opened and have always been very satisfied. Will continue to visit you when the need arises. More
Other Employees Tagged: Colin McEuen, Evan Winje, Jean Pierre (JP) Rachid , Jacob Davis, Christopher Hawkins, Robert Pitman
April 29, 2025
As far as my personal experience, the salesmen (Connor Brandtman, Adrian Alvarez and "Jersey" Mike, with a couple of others) I had the pleasure to meet and work with were great! Very helpful (especially A Brandtman, Adrian Alvarez and "Jersey" Mike, with a couple of others) I had the pleasure to meet and work with were great! Very helpful (especially Adrian A) that worked with me through 95% of my purchase. There's a Colin (with long hair) that also had a great attitude and personality. My finance manager Evan, was great, informative and very helpful. However, a couple of the sales managers were not anywhere near the positive level of the salesmen I had the pleasure to work with. Shady false information accompanied with salty attitudes if things didn't fully go their way. The vehicle I chose had paint issues on the hood, in which I was told would be taken care of, it never happened. When I came to pick my new vehicle up, it wasn't detailed as it should've been, the engine was dirty & spotted more than a "customer ready" vehicle should've been. I was told I'd receive a full tank of gas, it was 3/4 full. And I will still say I had a pretty good sales staff, but I was never shown any features or explanation of accessories of/on my vehicle. I'm not sure who's in charge of that that type of process action for new customers, but it never took place for me. Unfortunately, I'll pass along this review to any potential customers I may come across. As I conclude, I'll say... a great vehicle and floor salesmen, but a low level overall experience. I'd rather not have been an unhappy customer. More
Other Employees Tagged: Connor Brandtman, Colin McEuen, Evan Winje , Adrian Alvarez, Mike (Jersey Mike) Arencibia, Reese Spivey
April 03, 2025
I like the environment, everyone is welcoming and helpful and look for ways to help you. and look for ways to help you. More
Other Employees Tagged: Evan Winje , Adrian Alvarez, Branden Cole
March 25, 2025
George is the best service advisor I have ever dealt with at any dealership. He is friendly, knowledgeable and seems to truly care about taking care of his customers. at any dealership. He is friendly, knowledgeable and seems to truly care about taking care of his customers. More
Other Employees Tagged: Connor Brandtman, Ty Crews , Montana Boone, George Haslerig
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