Alex Rivas
Alex Rivas at Germain Honda of Surprise

Alex Rivas

Used Car Director

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

Contact Me
3.9
15 Reviews
3.9

15 Reviews

Write a Review

15 Reviews of Alex Rivas

June 17, 2025

Dealership Rating
Employee Rating

My family purchased 2 vehicles within the last 3 weeks and 5 total over the last 7 years From sales (Joshua Reeves) to managers (Montana Boone, Robert Pitman) to Ty and George in finance as well as the s More

by e333d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2025

Germain Honda of Surprise responded

Your continued business and kind words are truly appreciated. Our team is committed to ensuring a positive guest experience and we thank you for highlighting their efforts. Your loyalty has not gone unnoticed and we look forward to our continued relationship. Best Regards, Sassha Motz General Manager

June 16, 2025

Dealership Rating
Employee Rating

An overall GREAT experience. Can highly recommend friends & family to Germain specifically and Honda in general. More

by berlynranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje, Robert Solis , Jean Pierre Rashed

Jun 17, 2025

Germain Honda of Surprise responded

We greatly appreciate your business and kind recommendation. Best Regards, Sassha Motz General Manager

June 09, 2025

Dealership Rating
Employee Rating

Adrian y Alejandro fueron excelentes para el trato asi mi en la venta su amabilidad inigualable, solo pase a ver los carros puesto estaba de vacaciones y sali con carro nuevo y un buen sabor de boca con el t More

by breyesf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje , Adrian Alvarez

Jun 10, 2025

Germain Honda of Surprise responded

Es muy agradable ver tu recomendación de Adrián y Alejandro! Nos complace saber cuánto disfrutó trabajando con ellos en la compra de su nuevo automóvil. Esperamos que les ENCANTE, y les deseamos nada más que felicidad en sus viajes por venir. Saludos cordiales, James Koser Gerente General

June 05, 2025

Dealership Rating
Employee Rating

Always professional and no pressure to buy. Willing to work with you to get what you want. Love them More

by noreencapra20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 06, 2025

Germain Honda of Surprise responded

Thank you so much for sharing your experience with our Sales Department. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every single experience to be “five stars”! We appreciate you, your business and the positive feedback. Best Regards, Sassha Motz General Manager

May 27, 2025

Dealership Rating
Employee Rating

Alfredo was excellent. He is an asset to this dealership, he really knows his business. More

by milbournejim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Germain Honda of Surprise responded

Your business and kind words for Alfredo are greatly appreciated. Thank you for choosing Germain Honda of Surprise for your automotive needs. Best Regards, Sassha Motz General Manager

May 26, 2025

Dealership Rating
Employee Rating

The salesman JP is super. He was a genuine pleasure to work with on the purchase of the Ridgeline. Also well versed in other worldly topics, I learned from him which is alwa More

by pertredal
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
May 27, 2025

Germain Honda of Surprise responded

Your continued business and positive feedback are greatly appreciated. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Germain Honda of Surprise. We hope you have a great day! Best Regards, Sassha Motz General Manager

April 29, 2025

Dealership Rating
Employee Rating

As far as my personal experience, the salesmen (Connor Brandtman, Adrian Alvarez and "Jersey" Mike, with a couple of others) I had the pleasure to meet and work with were great! Very helpful (especially A More

by tcoaster456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 30, 2025

Germain Honda of Surprise responded

We're sorry for the experience that you had, our customer experience is most important to us and we would like the opportunity to improve our service and relationship with you. Can you please contact me at your earliest convenience to see how I can assist. Best Regards, Sassha Motz General Manager 602-875-8600 smotz@germaincars.com

May 05, 2025

tcoaster456 responded

Hello Sassha, Thank you for your response to my review of your dealership. I'm sorry that I didn't have a good experience as I felt should've taken place. At this point, unfortunately there's really nothing that can be done to improve the relationship. My Ridgeline is a dream truck for me and while I absolutely love the vehicle, I simply figured the experience of purchasing a $50,000 truck should've been more pleasant and complete. Great salesmen, not so great management and vehicle delivery. Again, love the brand, just not the experience. I'm just one customer that's a detailed car person when it comes to my vehicles and spending money to obtain them. Many customers may not care or even flinch, but I felt my experience needed to be brought to the surface. Thank you again for reaching out, best wishes moving forward and GO HONDA! Take care, sincerely.... Ty C.

April 03, 2025

Dealership Rating
Employee Rating

I like the environment, everyone is welcoming and helpful and look for ways to help you. More

by ckmcguire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje, Branden Cole , Adrian Alvarez

Apr 04, 2025

Germain Honda of Surprise responded

Thank you for taking the time to leave our team this kind review and for highlighting our team and their dedication to customer satisfaction. Best Regards, Sassha Motz General Manager

March 25, 2025

Dealership Rating
Employee Rating

George is the best service advisor I have ever dealt with at any dealership. He is friendly, knowledgeable and seems to truly care about taking care of his customers. More

by APedraza415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Connor Brandtman, Ty Crews, Montana Boone , George Haslerig

Apr 03, 2025

Germain Honda of Surprise responded

Thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that George provided you with quality and efficient service. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Best Regards, Sassha Motz General Manager

March 22, 2025

Dealership Rating
Employee Rating

Honda always provides great service. The process is always efficient. My rep is awesome. Appreciate the great service. More

by travelexpert1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Garcia

Apr 03, 2025

Germain Honda of Surprise responded

Your continued business and positive feedback are greatly appreciated. We look forward to seeing you at your next visit. Best Regards, Sassha Motz General Manager

1

Dealership Inventory (224 Vehicles)

new 2026 Honda Passport car, priced at $50,355
2026 Honda Passport
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2026 Honda CR-V car, priced at $34,270
2026 Honda CR-V
new
Urban Gray Metallic exterior
CVT
All-wheel Drive
new 2025 Honda CR-V car, priced at $33,977
2025 Honda CR-V
new
Canyon exterior
CVT
All-wheel Drive
new 2026 Honda CR-V car, priced at $36,795
2026 Honda CR-V
new
Canyon exterior
CVT
Front-wheel Drive
new 2026 Honda HR-V car, priced at $32,196
2026 Honda HR-V
new
Platinum White Pearl exterior
CVT
All-wheel Drive
new 2025 Honda Ridgeline car, priced at $45,044
2025 Honda Ridgeline
new
Sky exterior
Automatic
All-wheel Drive