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Alex Rivas
Alex Rivas at Germain Honda of Surprise

Alex Rivas | Page 4

Used Car Director

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.5
35 Reviews

Languages Spoken

English English

Spanish Spanish

4.5

35 Reviews

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35 Reviews of Alex Rivas

March 22, 2025

Dealership Rating
Employee Rating

Honda always provides great service. The process is always efficient. My rep is awesome. Appreciate the great service. More

by travelexpert1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia

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Apr 03, 2025

Germain Honda of Surprise responded

Your continued business and positive feedback are greatly appreciated. We look forward to seeing you at your next visit. Best Regards, Sassha Motz General Manager

March 04, 2025

Dealership Rating
Employee Rating

Alfredo & Dave are excellent, been going to them for years. It's a shame their sales department doesn't offer great customer service like the Service Dept. More

by jmilbourne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante , David McKee

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Mar 04, 2025

Germain Honda of Surprise responded

We appreciate your business and kind words about our service department. We are sorry you have not enjoyed the same level of service from our sales team. I'm always happy to discuss any concerns you may have. Best Regards, Sassha Motz General Manager 602-875-8600 smotz@germaincars.com

January 24, 2025

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Employee Rating

Alex and the team are great to work with Great customer service Finance team also was great to so try k with More

by mannyuchida
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Bell, David McKee, Phoenix Wiggs

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Jan 28, 2025

Germain Honda of Surprise responded

Our team works hard to ensure a positive experience at every touchpoint. Thank you for sharing. Best Regards, Sassha Motz General Manager

December 31, 2024

Dealership Rating
Employee Rating

It is always clear in there the staff is always courteous definitely would go back there! More

by mswashi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

Print
Dec 31, 2024

Germain Honda of Surprise responded

We appreciate you taking the time to share your recent service experience with us here at Germain. See you down the road. Best Regards, Sassha Motz General Manager

November 04, 2024

Dealership Rating
Employee Rating

Customer service cantered Helpful Seamless Detailed Efficient Friendly Thorough Experts Follow up Makes buy car easy More

by Drzana14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Matteson

Print
Nov 04, 2024

Germain Honda of Surprise responded

All great things we love to hear about our team. Thank you for choosing Germain. We wish you many safe and happy miles in your new Honda. Best Regards, Sassha Motz General Manager

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