Alex Romero
Alex Romero at Classic Mazda Westside

Alex Romero

Service Manager

Classic Mazda Westside

13930 Brookpark Rd
Cleveland, OH 44135

5.0
24 Reviews
5.0

24 Reviews

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24 Reviews of Alex Romero

March 19, 2026

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Employee Rating

Classic Mazda westside always takes care of my needs from big to small. My technician nathan took care of my car like it was his own. Cory kept me updated every step of the way while my vehicle was being ser More

by shawnsullivan12
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nathan kutcho, Cory hawk, shawn Sullivan

March 18, 2026

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They have a great service department and all who work there are very helpful .I had a great experience there. More

by JDALESSANDRO610
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Recommend Dealer
Yes

Other Employees Tagged: Jazmine

March 18, 2026

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The staff was professional, knowledgeable and courteous. My vehicle was taken in quickly and service completed within the estimated time provided. More

by Eric.Benny
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Recommend Dealer
Yes

March 16, 2026

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Great customer service from Nick Cruz, quick and efficient service . I would definitely recommend Westside Mazda to friends and family . More

by Courtneyy512
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Recommend Dealer
Yes

March 15, 2026

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Overall, the service was excellent. Was help right away. Very professional. Service wasn't too long. So that's was a huge plus. Also, wasn't forced get any other Service More

by kortezdove
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Recommend Dealer
Yes

Other Employees Tagged: Chris

March 15, 2026

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Second purchase from this dealership and Kevin, customer service is top notch! Kevin makes each purchase simple! More

by JENNIFERNGUYEN814
Sales Price Transparency
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Recommend Dealer
Yes

March 14, 2026

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best service dept. in the business ,communicates very well with customers makes sure you understand the service you are getting and why More

by AWOLFJR1
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Recommend Dealer
Yes

March 13, 2026

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The staff in the service center are exceptional. Professional, polite, and prompt. I love the videos from the service techs who explain what services were completed, and also alert me to future main More

by mcneill.robin
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Recommend Dealer
Yes

March 13, 2026

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This dealership is clean and have a staff with excellent customer service! I really like the phone text service they have that allows the service technician explainin the service being done. More

by Debbyt40
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Recommend Dealer
Yes

March 11, 2026

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Easy in and out. Nice place to wait and work with a very Friendly staff. More

by derosedoug
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Recommend Dealer
Yes
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