Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Alex Romero
Alex Romero at Classic Mazda Westside

Alex Romero | Page 7

Service Manager

Classic Mazda Westside

13930 Brookpark Rd
Cleveland, OH 44135

4.8
138 Reviews
4.8

138 Reviews

Write a Review

138 Reviews of Alex Romero

July 07, 2026

Dealership Rating
Employee Rating

Classic Mazda is just that—CLASSIC! !they go for very and beyond . It is my 2nd vehicle wihh to try en and they are awesome . Highly recommended More

by LAURARINELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

July 03, 2026

Dealership Rating
Employee Rating

Always tries to fit you in when possible. Good communication when waiting for service. Love the videos of what they find. Very friendly. Good work. More

by CELESTE21703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

July 03, 2026

Dealership Rating
Employee Rating

They are always clean and welcoming when you come in. Service is usually ahead of schedule which is great. More

by dhooping13
Recommend Dealer
Yes
Print

July 03, 2026

Dealership Rating
Employee Rating

I am always really happy with my classic Mazda. They do a great job and very professional. More

by Ereese33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

July 02, 2026

Dealership Rating
Employee Rating

Great customer service! Like no other Clean and great waiting area! And don’t forget the snacks More

by bab519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

June 30, 2026

Dealership Rating
Employee Rating

The Service was excellent, but the labor charge expensive, could you give discount on the next service More

by SABBAGHCHADI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Ketchem, Paul Gayhart

Print
Jul 01, 2026

Classic Mazda Westside responded

Thank you for your review! We're glad to hear you received excellent service. We appreciate your feedback regarding labor costs and will certainly keep it in mind. We look forward to serving you again on your next visit.

June 29, 2026

Dealership Rating
Employee Rating

Very professional and efficient service. I liked the video explaining what was done to my car. Very helpful More

by JEGuardado2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 01, 2026

Classic Mazda Westside responded

Thank you for your review! We're glad to hear you received professional and efficient service. We're also happy you found the technician video helpful in explaining the work performed on your vehicle. We appreciate your business and look forward to serving you again.

Jul 01, 2026

Classic Mazda Westside responded

Thank you for your review! We're glad to hear you received professional and efficient service. We're also happy you found the technician video helpful in explaining the work performed on your vehicle. We appreciate your business and look forward to serving you again.

June 27, 2026

Dealership Rating
Employee Rating

Service was excellent and detailed on my service. Never had any issues servicing my vehicle there. More

by Kymistry72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Cruz, Blanca Dario, Patrick Lauriano

Print
Jul 01, 2026

Classic Mazda Westside responded

Thank you for your review! We're thrilled to hear you consistently receive excellent, detailed service and have always had a positive experience with our team. We appreciate your continued trust and look forward to serving you again.

June 26, 2026

Dealership Rating
Employee Rating

Modern, clean and professional. Was in and out within an hour for an oil change. More

by Martyian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

June 26, 2026

Dealership Rating
Employee Rating

Mostly excellent had to return once for repair not properly done service staff friendly and professional More

by RBRUNDAGE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 01, 2026

Classic Mazda Westside responded

Thank you for your review! We're glad to hear our team was friendly and professional. We apologize that you had to return for an additional repair, and we appreciate your patience. Thank you for giving us the opportunity to make it right.

1
...
6
7
8
...
14

Dealership Inventory (238 Vehicles)

new 2026 Mazda CX-30 car, priced at $35,693
2026 Mazda CX-30
new
Snowflake White Pearl exterior
Automatic
All-wheel Drive
$35,693
View Details
new 2026 Mazda CX-50 car, priced at $42,788
2026 Mazda CX-50
new
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive
$42,788
View Details
new 2026 Mazda CX-5 car, priced at $42,303
2026 Mazda CX-5
new
Machine Gray Metallic exterior
Automatic
All-wheel Drive
$42,303
View Details
new 2026 Mazda CX-50 Hybrid car, priced at $39,708
2026 Mazda CX-50 Hybrid
new
Jet Black Mica exterior
Unknown
All-wheel Drive
$39,708
View Details
new 2026 Mazda CX-5 car, priced at $33,778
2026 Mazda CX-5
new
Rhodium White Metallic exterior
Automatic
All-wheel Drive
$33,778
View Details
new 2026 Mazda CX-5 car, priced at $42,823
2026 Mazda CX-5
new
Rhodium White Metallic exterior
Automatic
All-wheel Drive
$42,823
View Details
View All Inventory