Alex Salinas
Alex Salinas at Roesch Ford

Alex Salinas

Service Advisor

Roesch Ford

333 W Grand Ave
Bensenville, IL 60106

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4.5
35 Reviews
4.5

35 Reviews

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35 Reviews of Alex Salinas

June 26, 2025

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Employee Rating

Please look at Inv#FOCS220671 miles on truck is 35,735. needed $10,000 recommended work. We had the works done meaning oil change tire rotation and check all fluids. The only thing that was done was the More

by HBWATERCOM
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Recommend Dealer
No

June 05, 2025

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I have a roush mustang with a roush tune. Even though I explicitly told my local dealer not to touch it they somehow deleted. I went to Roesch and they were very professional and were able to More

by Sergey.car55
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Recommend Dealer
Yes

June 05, 2025

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Employee Rating

I have a roush mustang with a roush tune. Even though I explicitly told my local dealer not to touch it they somehow deleted. I went to Roesch and they were very professional and were able to More

by Sergey.car55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 02, 2025

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The service for my oil change, tire rotation and “ “The Works” was performed in a reasonable amount of time. More

by MACS257
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Recommend Dealer
Yes

June 01, 2025

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Great service to work with. Communicated well with me on when to expect my car back. More

by RENNICK5
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Recommend Dealer
Yes

Other Employees Tagged: Diego Carrillo

May 25, 2025

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Employee Rating

They were able to look into the thumping noise I was hearing. They fixed it before letting me know what the issue was and did not charge me, which I think has to do with I was there a week before for is More

by ALFRINA29
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Recommend Dealer
Yes

May 23, 2025

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Communication was great service was very quick as was the check out all was smooth very pleased thank you a aaa+++ More

by PIPEFITTERDAVE
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Recommend Dealer
Yes

Other Employees Tagged: Diego Carrillo, Jessica Mamahua, Ryan Miller , Eric Thuemmel

May 23, 2025

Roesch Ford responded

Thank you so much for the fantastic review! We're glad to hear that communication was clear and the service was quick and smooth. Your satisfaction means a lot to us! Looking forward to helping you again soon! AAA+++ right back at you!

May 17, 2025

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Employee Rating

Alex in service was enough for me not to return to this dealer ever again More

by CPLWHITE
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Service Communication
Recommend Dealer
No
May 19, 2025

Roesch Ford responded

We are sorry to hear that you had a negative experience in our service department. We would love the opportunity to discuss your experience further so we can make sure that going forward we can meet your expectations. Please call our Service Manager Brandon directly at 630-279-6000 x 2213.

May 14, 2025

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Smooth and easy great people… I go no where else for anything dealing with my truck…. More

by bmccormack95
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Recommend Dealer
Yes

Other Employees Tagged: Diego Carrillo, Jessica Mamahua, Ryan Miller , Eric Thuemmel

May 23, 2025

Roesch Ford responded

Thank you for the kind words and continued trust! We're honored to be your go-to team for everything related to your truck. It's always our goal to keep things smooth and easy, we appreciate you sticking with us!

May 03, 2025

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The staff and service have always been excellent. I have always been happy with the results More

by WJK5875
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Carrillo, Jessica Mamahua, Ryan Miller , Eric Thuemmel

May 23, 2025

Roesch Ford responded

Thank you for your kind words! We're so glad to hear that you've consistently had great experiences with our team. Your satisfaction means everything to us, and we look forward to continuing to provide you with excellent service!

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