Alex Sarafraz | Page 3

After seven visits, after keeping the car for three days, the problem is still not solved. In general, the personnel are unprofessional, lazy and disorganized. the problem is still not solved. In general, the personnel are unprofessional, lazy and disorganized. More

by Hamid Verified Customer Verified Customer

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Problem never fixed in this dealer Unprofessional, unethical, disorganized After visiting many times, the problem persists unethical, disorganized After visiting many times, the problem persists More

by Hamid Verified Customer Verified Customer

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When I first purchased my Kia from you, I bought my car in for a oil change and someone for got to put a cap back on. When I brought it to your attention I was told that employee doesn't work there anymore in for a oil change and someone for got to put a cap back on. When I brought it to your attention I was told that employee doesn't work there anymore...... More

by t451961 Verified Customer Verified Customer

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Window problem not resolved due to time constraints. Need to reschedule. I will come back to fix this problem. Need to reschedule. I will come back to fix this problem. More

by travelnuts Verified Customer Verified Customer

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I was more than satisfied with the service. The person who helped me was polite and helpful. My only issue was as how difficult it was to get this work done. That was not the fault of the peopl The person who helped me was polite and helpful. My only issue was as how difficult it was to get this work done. That was not the fault of the people who assisted me. It took forever to find a time to leave my car. More

by kathleenfrank2023 Verified Customer Verified Customer

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The staff Nora, Alex and GM David were absolutely amazing to work with! They made the entire process enjoyable and stress free. to work with! They made the entire process enjoyable and stress free. More

by jodileonardi Verified Customer Verified Customer

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Very good service and not wait long times, l will introduce more friends come this dealership. introduce more friends come this dealership. More

by germaindulloa0625 Verified Customer Verified Customer

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The customer service was excellent, they were able to identify and correct all the issues I had. identify and correct all the issues I had. More

by VINCENT Verified Customer Verified Customer

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Wait time when pulling into the bay is too long. Service advisor is not knowledgeable on vehicles in general. Overall the Hanless service experience is poor Service advisor is not knowledgeable on vehicles in general. Overall the Hanless service experience is poor More

by spar_21 Verified Customer Verified Customer

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Worst treatment by a business that I ever received. I should have read the reviews before I came to this garbage place. I should have read the reviews before I came to this garbage place. More

by cowandc04 Verified Customer Verified Customer

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