Alex Shaparin | Page 22

He has been my go to person for 10 yrs - professional, friendly, efficient - understands my needs perfectly - couldn't ask for more - will be going there as long as he is there friendly, efficient - understands my needs perfectly - couldn't ask for more - will be going there as long as he is there More

Report | Print

If I could give this dealer a zero star I would. I’ve purchased 5 Mercedes Benz’s and this has been the worst experience ever! They sold me a car with a problem and then washed their hands of the situati purchased 5 Mercedes Benz’s and this has been the worst experience ever! They sold me a car with a problem and then washed their hands of the situation lying to me repeatedly until they finally pushed me off on Mercedes Benz customer service. I called the GM Robert Lisi three times and emailed him twice and never heard back from him. The salesman Alex Sharpan lied to me nonstop just to get me to wait longer. A day after I purchased the car I noticed the problem. I’ve owned the car for three weeks and it’s been in service for two weeks so far and they can’t fix the problem. How a dealer can sell you a car with a problem and then a day later say it’s not their responsibility is beyond me. Avoid this dealer at all costs. More

Report | Print

Robert was great and precise. I wish that all the salesmen could sit in the car to train but because of Covid it is impossible. salesmen could sit in the car to train but because of Covid it is impossible. More

Report | Print

The buying experience was a top notch experience from start to finish. Salesman Alex Shaparin was knowledgeable, professional and friendly. I would strongly recommended to use this dealership. start to finish. Salesman Alex Shaparin was knowledgeable, professional and friendly. I would strongly recommended to use this dealership. More

Report | Print

This is my third purchase at Princeton Mercedes, all with Alex Shaparin. He’s informed and informative and gave me great advice as I debated what model to purchase. I’ve always had a great experience in serv Alex Shaparin. He’s informed and informative and gave me great advice as I debated what model to purchase. I’ve always had a great experience in service, with appointments convenient and loaners never a problem. More

Report | Print

Working with Alex was great. From the beginning, he was low pressure and helped educate us on the features and upgrades instead of putting the hard sell on things we didn't need (for example, he talked us low pressure and helped educate us on the features and upgrades instead of putting the hard sell on things we didn't need (for example, he talked us out of the larger, more expensive rims because it might not be ideal for little children/driving comfort). Ordering our new GLS was painless - the only difficult part was waiting the 3 months for production! Prior to the car arriving in Princeton, Alex provided timely updates and was quick to respond to requests for updates. Once the car arrived, Alex got all the paper work done so when I came to pick up the car, all we had to do was sign a few documents, hand over a check, and get the keys. After Alex finished the transaction and got the keys, Rich helped us walk over the extensive features of the car and answered all our questions. He was knowledgeable and patient. When buying my first MB a few years ago in Chicago, once they got their money - they showed you the door (or told you to google your questions) - so this was a much welcome change. In summary, I enjoyed the experience so much, I drove past 4 other MB dealers on the way down from Jersey City to make the transaction with Alex in Princeton. I would purchase from MB Princeton and Alex again. More

Report | Print

Our experience at Princeton Mercedes was wonderful. Alex Our experience at Princeton Mercedes was wonderful. Alex helped make the process quick with no nonsense. Compared to other dealerships we’ve been to Our experience at Princeton Mercedes was wonderful. Alex helped make the process quick with no nonsense. Compared to other dealerships we’ve been to this was greatly appreciated. Robert was very knowledgeable and showed us all of the car’s features. He also followed up with some very helpful “how to” videos. We will definitely be back! More

Report | Print

It was a very pleasant experience Thank youWhat I It was a very pleasant experience Thank you What I expected from a mb dealership High quality and clean atmosphere Good business and good peopl It was a very pleasant experience Thank you What I expected from a mb dealership High quality and clean atmosphere Good business and good people More

Report | Print

My second purchase from Mercedes Princeton. Easy, fair, thoughtful experience from Alex Shaparin. Delivery was on time and on my schedule. Walk-through of features was thorough and understandable. thoughtful experience from Alex Shaparin. Delivery was on time and on my schedule. Walk-through of features was thorough and understandable. More

Report | Print

My salesperson Alex made the transaction so easy and quick. The whole process of closing the deal took less than an hour to complete. Great experience. quick. The whole process of closing the deal took less than an hour to complete. Great experience. More

Report | Print