Alex Terriquez
Alex Terriquez at Hatfield Buick GMC

Alex Terriquez

Service Advisor

Hatfield Buick GMC

301 East Redlands Boulevard
Redlands, CA 92373

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4.6
212 Reviews

Languages Spoken

English English

Spanish Spanish

4.6

212 Reviews

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212 Reviews of Alex Terriquez

August 30, 2025

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Employee Rating

Took a little longer than expected but thumbs up on the loaner car due to them keeping car More

by ACHAVEZ2770
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

August 27, 2025

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Always prompt & accommodating. Comfortable waiting area. Like having coffee and water available in waiting area More

by SALEXAOB
Service Price Transparency
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Recommend Dealer
Yes

August 23, 2025

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They take a long time to repair. They tell you a date, and it doesn't work. And they don't call to let you know. Terrible service. More

by beltan04
Service Communication
Recommend Dealer
No
Aug 27, 2025

Hatfield Buick GMC responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Service Manager, Henry Adame at (909) 793-3238.

August 10, 2025

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I went in there to get an oil change and they rotated my tires. When I go home after my tire rotation one of the tire sensors was no longer working. I have full confidence in Redlands Hatfield Buick GMC t More

by Swimfast2062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Adame, Adrien Vasquez, Jacob Adame , Augie

Aug 12, 2025

Hatfield Buick GMC responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2025

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Great customer service. Employees are very friendly and helpful. I will continue to back there as long as I own my Buick. More

by ABAILEY014
Service Price Transparency
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Recommend Dealer
Yes
Aug 11, 2025

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2025

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They were nice, accommodating, explained all aspects of the different services that I was looking to have done on my truck. It was a clean job and all went smoothly. More

by GREGFLAK700
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Adame

Aug 12, 2025

Hatfield Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Hatfield Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2025

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Excellent business straight forward nothing hidden to the point of it works for you or not no pressure!!! More

by JAMES91VALENCIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 25, 2025

Hatfield Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hatfield Buick GMC and we hope to see you again soon!

July 18, 2025

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Employee Rating

It was my first service on my new Yukon and it went very smooth. Alex told me it would take an hour and that is just what it took. I waited in the waiting area while the work was done and they had water bot More

by Craig and Tracy Judy
Service Price Transparency
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Recommend Dealer
Yes
Jul 21, 2025

Hatfield Buick GMC responded

Craig and Tracy, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

July 11, 2025

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I took a 2000 GMC Sierra 1500 with 240000 miles that needed to have my A/C was not working. I also needed a general inspection. I made my appointment 30 days in advance and filled out all the informatio More

by blkngld4evr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 11, 2025

Dealership Rating
Employee Rating

Excellent service. Adrien, Alex, Henry, Jacob and Augie are incredibly attentive. The mechanics are at the top of there game and are truly the unsung heroes.Genuinely h More

by Swimfast2062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Adame, Adrien Vasquez, Jacob Adame , Augie

Jul 16, 2025

Hatfield Buick GMC responded

We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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