Alex Vecerkovic | Page 13

2 Good Experiences Was at Bozard in November for a/c repair and January for transmission leak. Alex was the service adviser both times. The service dept is professional Was at Bozard in November for a/c repair and January for transmission leak. Alex was the service adviser both times. The service dept is professional and runs on-time. Staff is courteous and does a good job of keeping the customer updated. They had the extended warranty I bought 4-1/2 years ago in their electronic records, which saved me over $700 on the trans seal leak. Bozard's shuttle service is big plus. More

by Kichai Verified Customer Verified Customer

Report | Print

Alex did an outstanding job taking care of my concerns. My wife and I were traveling with my brother and wife from Ohio. The air quit working in my truck. Through much compassion, Alex may certain my issues My wife and I were traveling with my brother and wife from Ohio. The air quit working in my truck. Through much compassion, Alex may certain my issues were handled ASAP. GREAT JOB!! More

by TFROST2177 Verified Customer Verified Customer

Report | Print

Needed a part replaced and in under two hours I was on my wa Alex and his staff are the best ever. He was able to fit me in and replace my broken part under warranty in under two hours. He's always pleasant and Alex and his staff are the best ever. He was able to fit me in and replace my broken part under warranty in under two hours. He's always pleasant and extremely helpful. More

by CHAIDIVV Verified Customer Verified Customer

Report | Print

Marcia, Jeff and Alex are the dynamic trio of Service! I brought in my two vehicles in for service and these three service writers were nothing short of amazing!!! I will not go anywhere else. I brought in my two vehicles in for service and these three service writers were nothing short of amazing!!! I will not go anywhere else. More

Report | Print

All Good Very Good Service. This dealership is amazing. They make you feel like you are apart of their family. I would recommend dealership and Alek both. Very Good Service. This dealership is amazing. They make you feel like you are apart of their family. I would recommend dealership and Alek both. More

by The Smiths Verified Customer Verified Customer

Report | Print

Great customer service After purchasing a certified pre owned F250, it developed a problem. I brought it into the service department and met with Jeff Sparks. He had the te After purchasing a certified pre owned F250, it developed a problem. I brought it into the service department and met with Jeff Sparks. He had the tech take a look at it immediately. They soon realized it would take some time to get the warranty work approved so they put me in a rental. I received daily updates from Jeff for the time they had the truck. Most dealerships I have dealt with would not have never put that extra effort in. I have the truck back and everything is great. Without a doubt, I'll continue to bring the vehicle back to Bozard for service. More

by S.Wilson Verified Customer Verified Customer

Report | Print

No reason to ever go anywhere else for service on your Ford I have been having my F-150 serviced here since new (2011). You will not find a more dedicated team of service professionals anywhere, period. It's th I have been having my F-150 serviced here since new (2011). You will not find a more dedicated team of service professionals anywhere, period. It's the main reason they service my Infiniti and Audi. They are dedicated to solving problems, not creating reasons as to why nothing is wrong with your vehicle. So regardless of where you bought your Ford vehicle, do yourself a favor and have it serviced by the team at Bozard Ford! More

by PAULAZZARO60 Verified Customer Verified Customer

Report | Print

Sirus radio problem A new Sony radio was installed on January 27, 2017. At the time the Sirus radio worked when I left the dealership. On March 10 the radio became inoper A new Sony radio was installed on January 27, 2017. At the time the Sirus radio worked when I left the dealership. On March 10 the radio became inoperable. I did not have the new radio number inscribed on my invoice so my three phone calls to Sirus to have it restarted were unsuccessful. My trip to the dealership resulted in the radio being taken out, the new number recorded on the invoice and within 5 minutes Alek had the radio restarted. Very professional. Thank you Alek and the technician who did the work. To prevent this from happening to other customers I suggest the radio number be written on the invoice so the customer can restart their own radio without having to drive out to the dealer. Thank you for helping me. Everyone out there is just as nice as can be and it is always good to work with friendly people. Thank you- Ken Barrett, Jr. More

by kbarrett37 Verified Customer Verified Customer

Report | Print

Very accomadating I Live an hour away in port orange so getting to Bozard is a bit of a drive but well worth it as I feel like a customer when I am at Bozard. My local I Live an hour away in port orange so getting to Bozard is a bit of a drive but well worth it as I feel like a customer when I am at Bozard. My local Lincoln dealer Gary Yeomanns is very standoffish and judgemental. When you look at a car but just got off work and are in your dirty workclose, it doesn't mean I cant afford a Lincoln. That's stereo typing and it isn't right. The only issue I had was that after having my car for a week (brought Monday night and Picked up Friday night) to get parts in and do all the repairs I left the lot and still could not get my touch screen to work. I suggest that after parts are added to a touch screen device that the technician do a screen calibration to make sure buttons line up on screen, not fall off screen. I discovered the sequence online and did it myself and now everything works perfect. Other than that everyone at Bozard is great. Thank you George Alexiou More

by grgalex Verified Customer Verified Customer

Report | Print

Buddy price is why I would recommend bozard ford Buddy was knowledgeable and patient and he found exactly what we were looking for. Also Alex V services our existing ford and is the best to deal w Buddy was knowledgeable and patient and he found exactly what we were looking for. Also Alex V services our existing ford and is the best to deal with. More

Report | Print