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Alex Villa
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6 Reviews
6 Reviews
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6 Reviews of Alex Villa
April 02, 2024
Purchased new cars from dealership. The experience for this repair service was awful. Got a call that my tires needed replacing and they could provide a new set for XXXX dollars. When I The experience for this repair service was awful. Got a call that my tires needed replacing and they could provide a new set for XXXX dollars. When I mentioned that one reason that we bought the car was for "tires for life" the salesman paused and said he would need to check and get back to me. So, every detail about this car is supposed to be recorded but the service person calling didn't have enough knowledge to see that "selling me a new set of tires" was totally zero customer service. Then, on the return call I was asked about getting some services like replacing my brake fluid for a special price. When I came to pick up the car, the service manager asked me how was my service and I told him not good. He said, I hate to hear that but NEVER followed up with me to find out what went wrong or why I was not pleased. (Don't ask me about how my service was when you don't have the courtesy or professionalism to find out what happened). We have purchased 2 brand new cars from KIA Autosport. We love the products. But someone better get a handle on having quality customer service before we buy another new car from there. More
by mikegaymon
Other Employees Tagged: Nokomis Croney
Helpful 
March 01, 2024
I’m a little confused about the tires for life program. They had my car ready quicker than anticipated and never had any issues with that. I waited but they had strong WiFi which enabled me to take my coll They had my car ready quicker than anticipated and never had any issues with that. I waited but they had strong WiFi which enabled me to take my college class online. More
by Amber.dennis0094
Other Employees Tagged: Tequila Core
August 14, 2023
Very friendly, very efficient, and pleasant. The staff was extremely knowledgeable in explaining the controls in my new Kia Sorrento. I'm very happy with my new Kia, this is my 4th one. The staff was extremely knowledgeable in explaining the controls in my new Kia Sorrento. I'm very happy with my new Kia, this is my 4th one. More
by marciguthrey
Other Employees Tagged: Bill Coleman
June 26, 2023
I have always had superior service here. My sales woman was wonderful and the finance gentleman was amazing. This is my 2nd vehicle from here since I moved here 3 years ago and will continue My sales woman was wonderful and the finance gentleman was amazing. This is my 2nd vehicle from here since I moved here 3 years ago and will continue to choose this dealership first for vehicles and service. More
by samanthacard13
Other Employees Tagged: Robert Laster III, Kaylyn Hoggatt, CHANTE' BELL
March 28, 2023
Alex, Robert, Chris Shult, and Chris Rome were wonderful! Everyone was super friendly and helpful!!! Everyone was super friendly and helpful!!! More
by Kateth24
Other Employees Tagged: Robert Laster III, Christopher Child, Chris Rome, Kaylyn Hoggatt , Zowey Karweik, Chris Shult
March 21, 2023
They were knowledgeable and courteous about. I would highly recommend them to someone else in the future. I would highly recommend them to someone else in the future. More
by Allenb611
Other Employees Tagged: Robert Laster III, Christopher Child, Chris Rome , Zowey Karweik
