I've worked in this industry my entire life and have a passion for customer service. I'm committed to ensuring our team provides our clients with the absolute best automotive experience.
Read moreDealership Experience
4 yrs, 9 mos
Industry Experience
26 yrs, 4 mos
86 Reviews
Write a Review86 Reviews of Melanie Lee
March 11, 2024
I have purchased cars at other dealership but this is by far the best ever. Michele was awesome She was patient and knowledgeable answered all of our questions. Top-notch service. far the best ever. Michele was awesome She was patient and knowledgeable answered all of our questions. Top-notch service. More
Other Employees Tagged: Robert Laster III, Michelle Vazquez
December 27, 2023
We had a wonderful experience! This was our families 3rd car from Kia of Columbus, and I’m sure there will be more to come! Kentray was so helpful and made the experience so easy This was our families 3rd car from Kia of Columbus, and I’m sure there will be more to come! Kentray was so helpful and made the experience so easy for us. More
Other Employees Tagged: Tyler Reynolds, Kentray Mercer
October 30, 2023
We love our new telluride! Process was super easy! Kia always takes care of us! Process was super easy! Kia always takes care of us! More
Other Employees Tagged: Robert Laster III, Tyler Reynolds, Chris Rome, Nathasha Bennefield , James T. Sampson
September 28, 2023
Great experience at this dealership! Salesman was fantastic, finance officer was very helpful and the follow up from the management team has been great. Salesman was fantastic, finance officer was very helpful and the follow up from the management team has been great. More
Other Employees Tagged: Tyler Reynolds, James T. Sampson
August 23, 2023
I saw a blue kia rio on the website, got pre approved, filled out all my information, went to the store and within an hour and a half I drove out in my 2023 kia rio. Easiest and fastest new car purchase filled out all my information, went to the store and within an hour and a half I drove out in my 2023 kia rio. Easiest and fastest new car purchase I ever made. More
Other Employees Tagged: Robert Laster III, Dezha Chandler
August 21, 2023
Your service was superior Chante was the best and the rest of the staff very professional rest of the staff very professional More
Other Employees Tagged: Tyler Reynolds, CHANTE' BELL
August 11, 2023
The staff was very nice. Great customer service experience. My vehicle was serviced in the time frame originally quoted. It's a very welcoming environment Great customer service experience. My vehicle was serviced in the time frame originally quoted. It's a very welcoming environment More
Other Employees Tagged: Makenzie Johnson, Nokomis Croney, Marcus Radney
August 10, 2023
This is the 3rd Kia I have purchased since 2012…. I have always been happy with my car , and the service d er part ment is just super!! It’s always service with a smile & attention to detail! And, I have always been happy with my car , and the service d er part ment is just super!! It’s always service with a smile & attention to detail! And, a special thanks to Mr. Bill who was my salesman…. Thank you for making this car buying experience so nice! And, thank you to Melinda for implementing attention to detail customer service! You captain a tight ship! You go girl!!🚢⚓️ More
Other Employees Tagged: Bill Coleman, Brenda Nappi, Tyler Reynolds
May 10, 2023
Great service. No pressure. Let me take my time to decide on which car. All staff friendly. Will definitely recommend. Manager called me couple days af No pressure. Let me take my time to decide on which car. All staff friendly. Will definitely recommend. Manager called me couple days after purchase to see how everything was which was nice. Bill salesman very knowledgeable. Spent time going over all the car functions after I had purchased. More
Other Employees Tagged: Bill Coleman, Robert Laster III
May 02, 2023
I was charged $225 labor for tightening a ground wire. Top management was made aware- and surprisingly agreed with the mechanic's bill. It seemed to me just lanother in a long string of manufacturer's wir Top management was made aware- and surprisingly agreed with the mechanic's bill. It seemed to me just lanother in a long string of manufacturer's wiring defects - where I was told by the general nanager to take it up with the assembly plant. sad. More
Other Employees Tagged: Brenda Nappi