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Alex Wong
Alex Wong at Audi Ontario

Alex Wong | Page 3

Service Advisor

Audi Ontario

2272 E. Inland Empire Blvd
Ontario, CA 91764

4.9
95 Reviews
4.9

95 Reviews

Write a Review

95 Reviews of Alex Wong

November 19, 2023

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Employee Rating

Alex is always informative and attentive. He goes the extra mile to get you taken care of More

by aaronmarron
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Recommend Dealer
Yes
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Nov 20, 2023

Audi Ontario responded

Aaron, We are grateful for you leaving Alex this incredible review! We are thrilled to hear that Alex took great care of you and your automotive needs. We are pleased to know that he was informative, attentive and went the extra mile to get you taken care of. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 15, 2023

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Employee Rating

Alex and service is awesome & always so helpful with any given situation… even on his days off! More

by Cynthia
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Phil Macias

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Nov 15, 2023

Audi Ontario responded

Cynthia, Providing quality and efficient service is so important to us here at Audi Ontario and we are glad that Alex's efforts could meet your satisfaction! We are thrilled to know that he is always so helpful to you no matter what the problem is with your vehicle. We are honored by your repeat business with us. We look forward to continue serving you and your future automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

Nov 15, 2023

Cynthia responded

My pleasure! Thank you for acknowledging my comments, and for reaching out!!

November 15, 2023

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Always professional, on time and courteously. Taking care of their customers needs with great knowledge and empathy. More

by Jacek Wojcik
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Yes
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Nov 16, 2023

Audi Ontario responded

Jacek, Thank you so much for leaving us this incredible review! We are delighted to hear that our team took excellent care of you and could get your automotive needs taken care of in a timely manner. We are happy to know that they were professional, knowledgeable, empathetic and courteous. We hope to see you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 05, 2023

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Employee Rating

Thank you Alex Wong for being my service advisor on 10/23/23. The problems were resolved in my Audi Q5 within a timely manner. Thank you for giving me an update regarding the issues with my vehicle. Al More

by Kevin
Recommend Dealer
Yes
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Nov 06, 2023

Audi Ontario responded

Providing quality and efficient service is so important to us here at Audi Ontario and we are glad that Alex's efforts could meet your satisfaction! We are thrilled to know that he kept you updated on your Audi Q5 while it was being serviced. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 01, 2023

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Alex Wong with Ontario Audi made the entire process a pleasure. My appointment was on time and I was always kept in the loop. I have dealt with other car brand dealerships and struggled to get informat More

by Craneky1
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Recommend Dealer
Yes
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Nov 02, 2023

Audi Ontario responded

Providing quality and efficient service is so important to us here at Audi Ontario and we are glad that Alex's efforts could meet your satisfaction! We are happy to hear that he made the entire service process a pleasure. We hope to see you again when the time comes for your next service visit. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

October 26, 2023

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Alex Wong was outstanding in checking on and recommending the service my audi needed. This was not ghe dealer i bought the car from, but he researched and followed up on a warranteed service that was esse More

by Johnkarns
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Yes
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Oct 27, 2023

Audi Ontario responded

Thank you for sharing the positive experience you had with us here at Audi Ontario! We are so glad that he could provide you with thorough and efficient service. Yours and your family's safety and satisfaction are our utmost priorities. Please do not hesitate to give us a all if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

October 21, 2023

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The service is considerate, friendly and patient. She can answer my questions and remind me of my future service More

by Joy
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Yes
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Oct 23, 2023

Audi Ontario responded

Joy, We appreciate your 5-star rating and we are glad that our team was both kind and helpful. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

October 18, 2023

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Alex was professional and helpful. The vehicle was returned as scheduled and he communicated well. More

by lchjr
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Recommend Dealer
Yes
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Oct 19, 2023

Audi Ontario responded

Providing quality and efficient service is so important to us here at Audi Ontario and we are glad that Alex's efforts could meet your satisfaction! We are delighted to know that he communicated well with you during your service visit. We hope to see you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

October 12, 2023

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Alex Wong is always so helpful and professional. Our experience at this dealership has been a pleasure. More

by Gigi Rodriguez
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Nabi

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Oct 12, 2023

Audi Ontario responded

Gigi, We greatly appreciate you for leaving Alex this superb review! We are happy to hear that Alex took terrific care of you and your automotive needs. We are pleased to know that he made your service experience here at Audi Ontario a pleasure. If there is ever anything more that Alex or the rest of the team may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

October 11, 2023

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Employee Rating

Alex Wong has been the best service advisor I’ve dealt with at any dealership. I appreciate his ability to help me with anything that comes up with my cars. More

by Bruce
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Oct 12, 2023

Audi Ontario responded

Bruce, Providing quality and efficient service is so important to us here at Audi Ontario and we are glad that Alex's efforts could meet your satisfaction! We are delighted to hear that he can consistently help you with any automotive needs you have. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

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