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Alex Wong
Alex Wong at Audi Ontario

Alex Wong | Page 2

Service Advisor

Audi Ontario

2272 E. Inland Empire Blvd
Ontario, CA 91764

4.9
95 Reviews
4.9

95 Reviews

Write a Review

95 Reviews of Alex Wong

February 03, 2024

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Employee Rating

The service was fast. They provided transportation and my car was very well taken care of. More

by Pavielle The Queen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dani Paiz

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Feb 05, 2024

Audi Ontario responded

Thank you so much for leaving us this positive review! We are glad to hear that our team took great care of you and could get your automotive needs taken care of quickly and efficiently. We are happy to know that they provided transportation for you while your vehicle was being serviced. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

January 01, 2024

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Employee Rating

Excellent job at times. Very friendly and efficient at his job Communicates well at all times. More

by frimponmaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Orms, Dani Paiz

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Jan 02, 2024

Audi Ontario responded

Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 31, 2023

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Employee Rating

Great service . Audi Ontario provides better customer service than Riverside . Alex my service manager responds to my questions on time More

by Williamanin
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dean Vetricek , Victor Perez

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Jan 02, 2024

Audi Ontario responded

Thank you for choosing Audi Ontario and for your excellent review! We are glad that Alex provided you with the quality care that you deserve. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 28, 2023

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Employee Rating

Our Audi experience has been nothing but amazing! Alex Wong is our service manager who always accommodates us and communicates during the entire service process. More

by Gigi Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Dec 28, 2023

Audi Ontario responded

Gigi, Thank you so much for leaving Alex this fantastic review! We are glad to hear that Alex took amazing care of you and your automotive needs. We are happy to know that he accommodated you and communicated with you during the entire service process. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 24, 2023

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Employee Rating

Alex Wong has been my go to person for all my car service needs. I am informed throughout the process so that I can use my time wisely and he manages to get me my car the quickest possible. More

by ctalamante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Dec 28, 2023

Audi Ontario responded

We are grateful for you leaving Alex this flawless review! We are thrilled to hear that Alex took excellent care of you and could provide you with quick and efficient service. We are pleased to know that he keeps you informed on your vehicle while it was being serviced. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 22, 2023

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Employee Rating

Alex Wong was so helpful and kind. He was knowledgeable and made sure I understood everything. More

by e_zamora04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Dec 28, 2023

Audi Ontario responded

Thank you so much for leaving Alex this fantastic review! We are glad to hear that Alex took great care of you and your automotive needs. We are happy to know that he was so helpful and kind. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 15, 2023

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Employee Rating

Very good service from Alex Wong. Be patient.Very professional. Easy communication. That’s my very pleasant experience. More

by Jx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Dec 18, 2023

Audi Ontario responded

Jx, Providing quality and efficient service is so important to us here at Audi Ontario and we are glad that Alex's efforts could meet your satisfaction! We are thrilled to know that he was patient, very professional and easy to communicate with. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 11, 2023

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Employee Rating

Tyrone King is very helpful in getting a deal. His team include Victor Perez and finance really very professional and patience. Also Dean (think that right 1st name?) of Finance very helpful More

by Truffle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Perez, Rene Orellana , Tyrone King, Dean (? from Finance)

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Dec 12, 2023

Audi Ontario responded

Truffle, We greatly appreciate you for leaving Tyrone, Victor and Dean this spectacular review! We are honored to have had the opportunity to work with you and we are glad that they could provide you with top notch service. We are delighted to know that they were very professional, helpful and patient. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Audi Ontario team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 06, 2023

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Employee Rating

This comment is nothing to do with the service itself, it is a bad expeeience with the person behind the desk called Alex Wong who did poorly in service advisery and communication. 1) he failed to provide a More

by leihong258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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Dec 07, 2023

Audi Ontario responded

Hi Hiro, Thank you for the feedback here. I tried to locate your info in our system and but I can’t find a record that matches your name here, perhaps it was under a different name? While I speak to both Alex and our Service Manager about this do you mind perhaps giving me a call so I can learn more about what happened here? Emil Iltchi General Manager Audi Ontario (909) 292-1918

November 23, 2023

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Employee Rating

Alex is the best. Took care of me and explained well on what's needed More

by globena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Nov 27, 2023

Audi Ontario responded

Globena, Providing quality and efficient service is so important to us here at Audi Ontario and we are glad that Alex's efforts could meet your satisfaction! We are thrilled to know that he explained well to you on what was needed for your vehicle. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

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