Alexander Chan | Page 28

Very friendly, professional, and knowledgable. They have my best interests in mind. I felt welcomed the moment I walked through the doors. I came into the dealership not knowing much about my options, but A my best interests in mind. I felt welcomed the moment I walked through the doors. I came into the dealership not knowing much about my options, but Alex answered all of my questions and was able to correctly gauge what I needed from my use case. Phil and Alex worked together extremely well and were able to deliver a car well above my expectations and well ahead of time. The customer service was well beyond amazing. More

by Lind3686 Verified Customer Verified Customer

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Must say Alex was very professionalAnd knowledgeable.i Must say Alex was very professional And knowledgeable.i highly recommend him not taking away from anyone else but my experience with him was great. Must say Alex was very professional And knowledgeable.i highly recommend him not taking away from anyone else but my experience with him was great. More

by mauricedasouza Verified Customer Verified Customer

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Everyone who I interacted with, Alex and Michael, were very helpful during my first car buying experience. I would happily recommend anyone interested in buying a car to go to the Star Subaru store very helpful during my first car buying experience. I would happily recommend anyone interested in buying a car to go to the Star Subaru store More

by Erik.pepe Verified Customer Verified Customer

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Alex was easy to work with. He knows the cars and is helpful. Once the car arrived it was easy picking it up and finishing. helpful. Once the car arrived it was easy picking it up and finishing. More

by TnS Verified Customer Verified Customer

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Alex Chan is very friendly and helpful - Alex at Star Subaru was the first sales person, and dealership, we met when we started shopping for a new car. After visiting many other dealerships Alex at Star Subaru was the first sales person, and dealership, we met when we started shopping for a new car. After visiting many other dealerships and meeting other sales person, we ended up going back to Alex at Star Subaru. This showed his openness and his patience with working with us. The model that we wanted was not available, so he was able to order and secure the model that we wanted. He kept us up to date with the expected delivery date . This process took place during the busy end-of-year holiday season, when he was really busy, but he kept in touch with us with deliver date updates and price updates. The price actually decreased during our wait and Alex was able to accommodate the price changes. When our car arrived, Alex was able to assist with finalizing our loan. He is not the Finance person but he helped me work with my Credit Union with the loan, In this end, we decided to finance through Star Subaru because of the easiness of working with Alex. When we went to pick up the car, Alex was quick but thorough, and answered all of our questions. We enjoyed working with Alex. I only spoke on the phone to Mike the Finance manager for finalizing the sale before I went to pick up the car. I told him that I was going to get my financing through my Credit Union but he did not LISTEN and spoke only about purchasing extended warranties. I guess that's his job, but it did not help me with getting my financing. He was gone on vacation when the Credit Union needed information and when I went to pick up my car. Overall, all the staff at Star Subaru looked friendly, helpful and busy every time I visited the place. I would definitely recommend Alex to someone interested in purchasing a Subaru. More

by none Verified Customer Verified Customer

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Amazing service and experience. I very much like Alex’s style doing business. He was a pleasure to work with. He completely understood the car and did a great job explaining all the details. style doing business. He was a pleasure to work with. He completely understood the car and did a great job explaining all the details. More

by Debproskurniak Verified Customer Verified Customer

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Awesome service Alex, who sold me the car was very professional and very nice went everything on the car and he was also a very nice person. Mike the finance guy was Alex, who sold me the car was very professional and very nice went everything on the car and he was also a very nice person. Mike the finance guy was also very nice and professional. Overall my experice at star subaru was excellent More

by RJAMWANT1 Verified Customer Verified Customer

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Very nice service by Alex, Kevin and Peter Everyone was very nice and professional. We got everything done in one day! One stop place! Alex was very helpful in explaining difference between le Everyone was very nice and professional. We got everything done in one day! One stop place! Alex was very helpful in explaining difference between lease and financing. We left very happy with a brand new car! More

by joanna.malaczynska@gmail.com Verified Customer Verified Customer

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Awesome customer service. The whole process was super easy. Most of it was completed over the phone so I wasn’t in the dealership that long. My car is everything I wanted and I The whole process was super easy. Most of it was completed over the phone so I wasn’t in the dealership that long. My car is everything I wanted and I couldn’t be happier! Thanks Star Subaru! More

by iptisin Verified Customer Verified Customer

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Great service and got us a very good deal Was able to match other dealers so we got a very good deal for the exact car we wanted. Very satisfied. The dealership was very busy and we couldn’t g Was able to match other dealers so we got a very good deal for the exact car we wanted. Very satisfied. The dealership was very busy and we couldn’t get the car on the same day so they gave us another small discount for the inconvenience. Overall no complaints. More

by Cms6376 Verified Customer Verified Customer

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