28 Reviews
Write a Review28 Reviews of Alexander Garrido
September 15, 2024
My sales person was not Paul Collin’s. My sales person was Chris Mogollon and he was EXCEPTIONAL. My sales person was Chris Mogollon and he was EXCEPTIONAL. More
Other Employees Tagged: Chrisandra Mogollon , Julio M Lafaurie
September 14, 2024
Excellent experience overall, Alex was amazing, Galia from insurance very professional and Rene and the rest of the people involved were fantastic from insurance very professional and Rene and the rest of the people involved were fantastic More
Other Employees Tagged: Rene Alberto Rodriguez , Galia
August 29, 2024
Great experience. Alex Garrido was terrific. This is my fifth vehicle bought there. I will recommend to friends. Alex Garrido was terrific. This is my fifth vehicle bought there. I will recommend to friends. More
Other Employees Tagged: Paul Collins
August 16, 2024
I would recommend Alex Garrido for sales. Service department is lacking. I have taken another vehicle 4 or 5 times over 6 months and mechanical issues persist. Staff gossips while customers a Service department is lacking. I have taken another vehicle 4 or 5 times over 6 months and mechanical issues persist. Staff gossips while customers are on the floor. Technicians are dismissive not courteous on arrival. They appear more preoccupied with surveys than actual service. Keep their eyes down rather than a simple greeting. More
August 14, 2024
Alex Garrido has excellent customer service! Highly recommended for his knowledge and experience. He took the time to work with us and find us exactly what wanted in my Explorer. Highly recommended for his knowledge and experience. He took the time to work with us and find us exactly what wanted in my Explorer. More
August 05, 2024
Great service customer Good salespeople and owner Luis Somoano Overall good good excellent finance worked with me Somoano Overall good good excellent finance worked with me More
Other Employees Tagged: Riaz Ahmed, Harold Castillo Acosta, Juan Carlos Urrutia
July 31, 2024
Great sales and finance team. Alex, Chris, and Diana are consummate professionals. Extreme user friendly purchase experience with complete transparency on pricing. Service was equ Alex, Chris, and Diana are consummate professionals. Extreme user friendly purchase experience with complete transparency on pricing. Service was equally as good with Rob S. guiding me through a tire issue on a 2024 Expedition. Rob made the experience seamless. HIGHLY recommend this dealership. More
Other Employees Tagged: Raul Melendez, Diana Martinez Hernandez, Robert Paul Schickman , Christopher Alvarez
July 29, 2024
Very smooth experience. Courteous and friendly staff. Sales agent made all very easy and transparent experience. Courteous and friendly staff. Sales agent made all very easy and transparent experience. More
Other Employees Tagged: Paul Collins , Christopher Alvarez
July 22, 2024
Alex was helpful. We already knew what we wanted. He promised things to reduce on the overall price. Somethings did not get taken off that he said he would have. We di We already knew what we wanted. He promised things to reduce on the overall price. Somethings did not get taken off that he said he would have. We did get a military discount but we found a normal discount similar online for just scrolling through the dealers website. Just 500, i would think that being military it would be an additional 500…. Unfortunately, we had a puncture 2 days later and I would not give good markings for the service department. They did not ask my information to see if I had coverage or could answer if repairing a puncture is an ability of their shop. I was told to just to come in. Driving across town mid day in Miami is a waste of time and gas, when a technician or service reps could just ask for the particulars and answer the question. They directed to me to sales or finance. Then sales department told me to contact service. All I can say is the inconsistency of knowledge became very very frustrating. Customer service after purchasing isn’t that great. More
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