Alexander Garrido | Page 3

Very smooth experience. Courteous and friendly staff. Sales agent made all very easy and transparent experience. Courteous and friendly staff. Sales agent made all very easy and transparent experience. More

by renato4 Verified Customer Verified Customer

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Alex was helpful. We already knew what we wanted. He promised things to reduce on the overall price. Somethings did not get taken off that he said he would have. We di We already knew what we wanted. He promised things to reduce on the overall price. Somethings did not get taken off that he said he would have. We did get a military discount but we found a normal discount similar online for just scrolling through the dealers website. Just 500, i would think that being military it would be an additional 500…. Unfortunately, we had a puncture 2 days later and I would not give good markings for the service department. They did not ask my information to see if I had coverage or could answer if repairing a puncture is an ability of their shop. I was told to just to come in. Driving across town mid day in Miami is a waste of time and gas, when a technician or service reps could just ask for the particulars and answer the question. They directed to me to sales or finance. Then sales department told me to contact service. All I can say is the inconsistency of knowledge became very very frustrating. Customer service after purchasing isn’t that great. More

by KIPPWILLIAMS7 Verified Customer Verified Customer

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Ralph,Alex,Raul,and Galia were all amazing working as a team in the purchase of our new truck. Special thanks to Ralph Mendoza whom I've known forever for getting Alex to be my salesman. I told him I wante team in the purchase of our new truck. Special thanks to Ralph Mendoza whom I've known forever for getting Alex to be my salesman. I told him I wanted the best and I feel we got the best. We were both Publix Managers for 40 years before we retired so we recognize premier customer service when we see it.Steve Smith you should be proud of this team as we were treated with respect,professionalism, and excellence. This was by far our finest vehicle buying experience ever! Ken& Stella Craig Publix Supermarkets Retired Miami Division More

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Alex and Paul were really good with me during my purchases. the dealership could be much nicer. purchases. the dealership could be much nicer. More

by PHILENEHARTE Verified Customer Verified Customer

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When I started my journey to change my car (a Ford too), my first fear was about the attention, I needed to be confident about my seller and dealer, some times is a little hard for a single woman to be goin my first fear was about the attention, I needed to be confident about my seller and dealer, some times is a little hard for a single woman to be going a dealer when you know only a few things of cars and logistic to change one, sorry I am a doctor, usually I don't have enough time so I need to be confident of my people and place my focus in my productive time, in this point Ford Kendall , Alex Garrido and Julio Lafaurie were fundamental for me. They were clear in whole the processes to buy my new car, I really appreciate that. Thank you a lot. Paty. More

by dragonzalezromero Verified Customer Verified Customer

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Alex was awesome. I felt very comfortable speaking with him. I would recommend him to other clients. I felt very comfortable speaking with him. I would recommend him to other clients. More

by E.OVIEDO1 Verified Customer Verified Customer

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excellent service and attention related with the sell and technical support. I will suggest this Dealer with my friends technical support. I will suggest this Dealer with my friends More

by ALEJOLESCAY Verified Customer Verified Customer

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Alex Garrido made this car buying experience awesome! He listened to our needs and he said “let’s go shopping”. When we were looking he educated me above and beyond my research. Really trusted him his o He listened to our needs and he said “let’s go shopping”. When we were looking he educated me above and beyond my research. Really trusted him his opinion. Very professional, smart and great in educating my wife and I based on our needs. Best car buying experience from someone who has bought many cars. More

by ARIELMANDULEY Verified Customer Verified Customer

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I recommend this dealer, the best seller is Alex Garrido . and he helped me a lot with the purchase of my car . and he helped me a lot with the purchase of my car More

by JOSEALBERTO0516 Verified Customer Verified Customer

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Excellent service. We had a wonderful experience with the purchase of our vehicle today at Ford Of Kendall We had a wonderful experience with the purchase of our vehicle today at Ford Of Kendall More

by ALEMUS0225 Verified Customer Verified Customer

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