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Alexander Heckman
Alexander Heckman at Precision Honda

Alexander Heckman | Page 4

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

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4.9
92 Reviews

Hi, I’m Alexander, a Service Advisor here at Precision Honda. I’m passionate about helping people keep their vehicles safe, reliable, and running at their best without stress. I pride myself on clear communication and honest recommendations, so you always know exactly what your car needs and why. Outside of work, I enjoy staying active, exploring new places, and learning more about cars and the technology behind them. My goal is simple: make every service visit easy, transparent, and positive. If anything ever goes differently, simply let me know and I can work to find a solution to any problem.

Dealership Experience

10 mos

Industry Experience

10 yrs, 10 mos

Specialties & Trainings

Universal Technical Institute Graduate

MBDRIVE - Mercedes-Benz DRIVE Graduate

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4.9

92 Reviews

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92 Reviews of Alexander Heckman

March 05, 2026

Dealership Rating
Employee Rating

Precision Honda has great customer service and efficient Clean, great appointment availability, helpful, friendly, thorough More

by rosasmaribel19
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Mar 05, 2026

Precision Honda responded

rosasmaribel19, Thank you for choosing Precision Honda and sharing your experience! We are glad to hear you had a positive experience with our team. Providing efficient service, a clean environment, and flexible appointment times is very important to us. We look forward to seeing you again next time!-Dennis Alejo GSM

March 04, 2026

Dealership Rating
Employee Rating

Fast service with great communication. Their waiting area is amazing and the technology used to communicate with you is flawless! More

by oscarrosales
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Mar 05, 2026

Precision Honda responded

oscarrosales, Thank you for choosing Precision Honda and sharing your experience! We are thrilled you enjoyed our fast service and clear communication. We have put a lot of thought into creating a comfortable waiting area and using technology that keeps everything smooth and easy for our guests. Our team is committed to providing excellent care and a great experience every time you visit. We look forward to seeing you again next time!-Dennis Alejo GSM

March 03, 2026

Dealership Rating
Employee Rating

Good service I really liked the service and the attention I received from Alexander Heckman More

by mtrinisfashion@yahoo.com
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Mar 04, 2026

Precision Honda responded

mtrinisfashion@yahoo.com, Thank you for choosing Precision Honda and sharing your experience! We are happy to hear you were pleased with the service and attention you received from Alexander. He is a valued team member and we are proud he represents us. We look forward to seeing you again next time!-Dennis Alejo GSM

March 02, 2026

Dealership Rating
Employee Rating

Great communication, awesome new look and comfortable new lounge. Fast service and great atmosphere. Great selection of buyable items and complimentary coffee is always a plus! More

by erikreynamontes
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Mar 02, 2026

Precision Honda responded

erikreynamontes, Thank you for choosing Precision Honda and sharing your experience ! We’re thrilled to hear you enjoyed our improved look and comfortable new lounge. It’s great to know our communication, fast service, and welcoming atmosphere stood out to you. We’ve worked hard to create a space where our customers feel relaxed and well taken care of and we’re glad you enjoyed the selection of items and, of course, the complimentary coffee! We truly appreciate your support and look forward to seeing you again on your next visit!-Dennis Alejo GSM

March 02, 2026

Dealership Rating
Employee Rating

I love the customer service lot how everyone just received you with a smile and help you More

by Erika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gihan Gutierrez

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Mar 02, 2026

Precision Honda responded

Erika, Thank you for choosing Precision Honda and sharing your experience ! We’re so glad to hear that our team made you feel welcome and assisted you with a smile. Creating a friendly and helpful environment for our customers is very important to us, and your kind words mean a lot. We look forward to serving you again soon!-Dennis Alejo GSM

February 27, 2026

Dealership Rating
Employee Rating

Sorry I meant to put excellent. Great customer service and detailed explanation of services. Very pleasant . More

by sofinesh12
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Feb 27, 2026

Precision Honda responded

sofinesh12, Thank you for the clarification. We truly appreciate your support and are glad we could provide you with a great experience. We look forward to seeing you again next time!-Dennis Alejo GSM

February 25, 2026

Dealership Rating
Employee Rating

perfect it was a perfect experience. no issues no problems things went great. easy peasy More

by trejo_ramon
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Feb 26, 2026

Precision Honda responded

trejo_ramon, Thank you for choosing Precision Honda and sharing your experience! We are delighted to know your experience was seamless and problem free. Providing a smooth and efficient visit is always our goal. We appreciate your business! We look forward to seeing you again next time!-Dennis Alejo GSM

February 25, 2026

Dealership Rating
Employee Rating

Big waiting room. With a small convenience store inside. Complimentary lift drive is a plus More

by ibeth1765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 25, 2026

Precision Honda responded

ibeth1765, Thank you for choosing Precision Honda and sharing your experience! We are glad you enjoyed our spacious waiting room and the convenience store amenities. We are also happy the complimentary shuttle service was helpful. We look forward to seeing you again next time!-Dennis Alejo GSM

February 24, 2026

Dealership Rating
Employee Rating

Always a pleasant experience I normally request Guillermo who is pleasant and knowledgeable. I found that Alexander was just as pleasant and knowledgeable. Great staffing. More

by stilldaddygirl
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Feb 24, 2026

Precision Honda responded

stilldaddygirl, Thank you for choosing Precision Honda and sharing your experience! We are thrilled to hear that both Guillermo and Alexander provided you with such pleasant and knowledgeable service. We truly appreciate your feedback and look forward to seeing you again soon. -Dennis Alejo GSM

February 23, 2026

Dealership Rating
Employee Rating

It was excellent as soon I got there I was help Alexander greeted me and help me with the process and told me all I needed to know about the car maintenance verry helpful . More

by guzmanrobert1995
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Feb 24, 2026

Precision Honda responded

guzmanrobert1995, Thank you for choosing Precision Honda and sharing your experience! We are so glad to hear that Alexander greeted you right away and made the process smooth and informative. Providing helpful and clear guidance about your vehicle’s maintenance is very important to us. We look forward to seeing you again next time!-Dennis Alejo GSM

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