Alexander Matallana
Alexander Matallana at Paragon Acura

Alexander Matallana | Page 6

Sales Manager

Paragon Acura

56-02 Northern Blvd
Queens, NY 11377

Contact Me
5.0
81 Reviews

Hello my name is Alexander Matallana. I was born in raised in Queens, NY. I have been in the customer service business for over 10 years with several years of Sales and Managerial experience. The reason I joined the automotive industry and Paragon Acura was to share my love for the Acura brand and, to provide truly exceptional customer service to the community I love so much. I always said to myself when purchasing/leasing my personal vehicles that I can provide a better experience than I was given. That was my major reason for jumping on board. I have been fortunate enough to achieve Acura's greatest accolades in my first 2 years with Acura that being The Platinum Council of Sales of Excellence. My main goal is to differentiate myself from other Sales Consultants by treating my clients fairly and providing a custom experience tailored to their wants and needs.

Dealership Experience

10 yrs, 9 mos

Industry Experience

10 yrs, 9 mos

Specialties & Trainings

Training and development

2X Platinum Council of Sales Excellence

View more specialties & trainings
5.0

81 Reviews

Write a Review

81 Reviews of Alexander Matallana

August 18, 2018

Dealership Rating
Employee Rating

Excellent service and friendly dealer my car lease was expiring and a wanted to change fo a brand new car. Paragon Acura help me to continue with a new lease without problems. My dealer pe More

by Jv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James roach

Aug 20, 2018

Paragon Acura responded

We love hearing about customers that have a terrific experience at Paragon Acura. We know that buying a car is an important decision and we are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your new vehicle. Best regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

August 01, 2018

Dealership Rating
Employee Rating

Spectacular I couldn’t have asked for more from Jessica and Alexander. They were completely helpful from beginning to end and really made this experience as painl More

by Xlr629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica

Aug 02, 2018

Paragon Acura responded

I am happy to hear your time spent with Jessica and Alexander was pleasant. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. All the best, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

July 26, 2018

Dealership Rating
Employee Rating

Amazing service! I give 5 stars to this excellent service that was given by Alexander Matallana because he is a nice, helpful and pleasant gentleman. He is awesome. More

by Acurardx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2018

Paragon Acura responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Alexander was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

July 18, 2018

Dealership Rating
Employee Rating

Thanks to Alex! Alex has had to go back and check in several items to smooth out any issues we had on this new car purchase. It is a new design in the RDX series and More

by CHNYC711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Roach , Vanessa Johnson, April Conner

Jul 18, 2018

Paragon Acura responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Alex was there to provide you with such exceptional service! Thank you again and congratulations on your new car. All the best, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

July 17, 2018

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Employee Rating

very professional , Patient, Very Helpful I would highly recommend Paragon Acura, got me a good quote and deal for a first time buyer. They have very patience, and very helpful More

by Julio95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fernando Manon

Jul 17, 2018

Paragon Acura responded

Thanks for the wonderful review of your recent visit to our dealership, Julio. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Kind regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

June 28, 2018

Dealership Rating
Employee Rating

2019 RDX I’ve had a very pleasant hassle free experience purchasing a new car. My contact Alex and Cesar at Paragon handled my inquiry promptly and professiona More

by Owner of a 2019 RDX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Correa

Jun 30, 2018

Paragon Acura responded

It was a pleasure to read about your third car-buying experience at Paragon Acura. Congratulations on your new car! We work very hard to provide each of our customers with a hassle-free experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

June 25, 2018

Dealership Rating
Employee Rating

Acura 2018 Alexander was great, he was friendly amd professional and not pushy. The deal was quicker than others I have done and we we were very pleased. More

by Johanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2018

Paragon Acura responded

Johanna, we appreciate you taking the time to share this review with us. I am pleased that Alexander was able to provide you with a friendly and professional experience. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your new car. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

June 21, 2018

Dealership Rating
Employee Rating

Amazing experience Alexander Matallana was an amazing person to work with he answered all my questions and made sure I was satisfied from the moment I walked into parag More

by Tufino12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2018

Paragon Acura responded

Your fantastic review is greatly appreciated! I am elated to hear that Alexander was able to provide you with the helpful and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your amazing experience; we look forward to working with you, your family, and your friends in the future. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

June 19, 2018

Dealership Rating
Employee Rating

2019 RDX Paragon Acura is amazing. The service is efficient and everyone here is great! I love my new 2019 Acura RDX. I have been with them for 3 years and I w More

by Enarainasami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fernando Manon

Jun 19, 2018

Paragon Acura responded

Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to Paragon Acura and it’s great to hear of your continued business. We look forward to seeing you soon and hope that you enjoy your new 2019 Acura RDX! Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

June 19, 2018

Dealership Rating
Employee Rating

2019 Acura TLX shopping for a new car i was deciding between the Lexus es350 and Acura TLX. i was very impressed with the standard features of the 2019 TLX, test dro More

by Mbl718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2018

Paragon Acura responded

Thank you so much for your review! We really appreciate your business and are so happy that we could provide great service to you. We look forward to working you again! Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

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