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Alexander Matallana
78 Reviews
Hello my name is Alexander Matallana. I was born in raised in Queens, NY. I have been in the customer service business for over 10 years with several years of Sales and Managerial experience. The reason I joined the automotive industry and Paragon Acura was to share my love for the Acura brand and, to provide truly exceptional customer service to the community I love so much. I always said to myself when purchasing/leasing my personal vehicles that I can provide a better experience than I was given. That was my major reason for jumping on board. I have been fortunate enough to achieve Acura's greatest accolades in my first 2 years with Acura that being The Platinum Council of Sales of Excellence. My main goal is to differentiate myself from other Sales Consultants by treating my clients fairly and providing a custom experience tailored to their wants and needs.
Read moreDealership Experience
10 yrs, 5 mos
Industry Experience
10 yrs, 5 mos
Specialties & Trainings
Training and development
2X Platinum Council of Sales Excellence
2016 #1 Performing Sales Consultant
78 Reviews
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78 Reviews of Alexander Matallana
July 18, 2018
Thanks to Alex! Alex has had to go back and check in several items to smooth out any issues we had on this new car purchase. It is a new design in the RDX series and Alex has had to go back and check in several items to smooth out any issues we had on this new car purchase. It is a new design in the RDX series and we are early buyers if this as it is just getting started in he market. So, we had waited for an accessory that was not in stock and had a minor incident that needed some attention. Alex was there all the way seeing us through. He has a great disposition and treats you like you are a VIP. His attentiveness help carry us along the whole journey. More
by CHNYC711
Other Employees Tagged: James Roach , Vanessa Johnson, April Conner
July 17, 2018
very professional , Patient, Very Helpful I would highly recommend Paragon Acura, got me a good quote and deal for a first time buyer. They have very patience, and very helpful I would highly recommend Paragon Acura, got me a good quote and deal for a first time buyer. They have very patience, and very helpful More
by Julio95
Other Employees Tagged: Fernando Manon
June 28, 2018
2019 RDX I’ve had a very pleasant hassle free experience purchasing a new car. My contact Alex and Cesar at Paragon handled my inquiry promptly and professiona I’ve had a very pleasant hassle free experience purchasing a new car. My contact Alex and Cesar at Paragon handled my inquiry promptly and professionally. It’s my 3rd car purchased from Paragon and I’ll keep coming back! Thanks Alex More
by Owner of a 2019 RDX
Other Employees Tagged: Cesar Correa
June 25, 2018
Acura 2018 Alexander was great, he was friendly amd professional and not pushy. The deal was quicker than others I have done and we we were very pleased. Alexander was great, he was friendly amd professional and not pushy. The deal was quicker than others I have done and we we were very pleased. More
by Johanna
June 21, 2018
Amazing experience Alexander Matallana was an amazing person to work with he answered all my questions and made sure I was satisfied from the moment I walked into parag Alexander Matallana was an amazing person to work with he answered all my questions and made sure I was satisfied from the moment I walked into paragon Acura in Queens until I closed the deal on my new 2019 TLX. I would recommend my friends and family to this location and to work with Alexander. More
by Tufino12
June 19, 2018
2019 RDX Paragon Acura is amazing. The service is efficient and everyone here is great! I love my new 2019 Acura RDX. I have been with them for 3 years and I w Paragon Acura is amazing. The service is efficient and everyone here is great! I love my new 2019 Acura RDX. I have been with them for 3 years and I will continue to do business with them More
by Enarainasami
Other Employees Tagged: Fernando Manon
June 19, 2018
2019 Acura TLX shopping for a new car i was deciding between the Lexus es350 and Acura TLX. i was very impressed with the standard features of the 2019 TLX, test dro shopping for a new car i was deciding between the Lexus es350 and Acura TLX. i was very impressed with the standard features of the 2019 TLX, test drove it at Paragon and decided to get the car on the spot grear service and got a good trade in for my old Honda Accord. More
by Mbl718
June 18, 2018
Great customer service Alexander went above and beyond to cater to my concerns. He was extremely helpful in getting me a deal that worked for both parties. I can now drive Alexander went above and beyond to cater to my concerns. He was extremely helpful in getting me a deal that worked for both parties. I can now drive off the lot with a car that I love!! More
by Rondadon86
June 14, 2018
Savage You get the friendly Atmosphere when you walk in ...they pretty straight forward and try and fight for the best prices they can get for you to your You get the friendly Atmosphere when you walk in ...they pretty straight forward and try and fight for the best prices they can get for you to your satisfaction My sales agent Carlos didn’t give up to get that car lease payment down to make it afffordable I absolutely love the car my first Acura fresh of the lot More
by Dynodave52
Other Employees Tagged: Cesar Correa, Justin Hili, Carlos Jaramillo
June 10, 2018
Great! It was a great experience and I got the car I wanted/needed with everyone’s help. I got out of there within the same day. And Alexander was a great he It was a great experience and I got the car I wanted/needed with everyone’s help. I got out of there within the same day. And Alexander was a great help and he did a lot of favors for me. More
by mjalakh
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