Alexandra Rutherford
Alexandra Rutherford at Herb Chambers Hyundai of Auburn

Alexandra Rutherford

Service Advisor

Herb Chambers Hyundai of Auburn

735 Southbridge St, Rte. 12 & 20
Auburn, MA 01501

4.8
40 Reviews
4.8

40 Reviews

Write a Review

40 Reviews of Alexandra Rutherford

September 25, 2025

Dealership Rating
Employee Rating

Courteous. I really liked the information provided to me on the service done on my car More

by Sue Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2025

Herb Chambers Hyundai of Auburn responded

Sue, thank you for the positive feedback about your recent visit here at Herb Chambers Hyundai of Auburn! We hope we have the opportunity to serve you again in the future!

September 18, 2025

Dealership Rating
Employee Rating

Hyundai’s service was on point, professional and ready to help however they could. I will be back! More

by mariola_st.jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2025

Herb Chambers Hyundai of Auburn responded

We really appreciate you taking the time to leave Herb Chambers Hyundai of Auburn this awesome review, thank you!

August 15, 2025

Dealership Rating
Employee Rating

Efficient service and Prompt communication. I was updated at every step about wait times and progress. More

by chai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2025

Herb Chambers Hyundai of Auburn responded

Chai, thank you for the great review! We are so glad to hear that you had such a successful service experience with our team. Take care from all of us at Herb Chambers Hyundai of Auburn!

November 23, 2024

Dealership Rating
Employee Rating

Everything. Starting from the phone call, most professional all the way through to following up on the phone call on what was wrong with my car fixing everythi More

by Jrmogle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Herb Chambers Hyundai of Auburn responded

Jrmogle, we're delighted to hear about your positive experience with Herb Chambers Hyundai of Auburn! Our team is committed to providing professional service from start to finish. Thank you for sharing your feedback!

November 11, 2024

Dealership Rating
Employee Rating

THEY HAVE A VERY GOOD TEAMS AND SERVICE, THE FUTURE. THEY PROVIDE TO CUSTOMERS IT'S A VERY GOOD REASON TO HAVE THEM FOR More

by colonrico58
Recommend Dealer
Yes
Nov 12, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for the positive feedback! We're glad to hear that our team at Herb Chambers Hyundai of Auburn provided excellent service. We appreciate your support and look forward to serving you in the future!

October 29, 2024

Dealership Rating
Employee Rating

Excellent customer service! Associates are friendly, courteous, and never pushy! Always make you feel welcome at the dealership and comfortable while waiting! More

by nancystefanski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco , Brittany

Oct 30, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for the wonderful review, Nancy! We're honored to have you as a Herb Chambers Hyundai of Auburn customer and look forward to seeing you at your next visit. Take care!

October 22, 2024

Dealership Rating
Employee Rating

I asked them to remove a sticker that was smudged on the front windshield that they did not do. Also the exterior wash was poorly done as there were marks not cleaned More

by Smithrick335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for taking the time to share your feedback. We apologize for not providing you with a 5-star experience. Please reach out to me at your earliest convenience. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

Oct 23, 2024

Smithrick335 responded

Hello, Thank you for your timely response. I’m not trying to be difficult but I believe the auto department in control of detailing and cleaning should be more detail oriented. Customers pay top dollar for vehicles so maybe I just expect a higher level of satisfaction/expectation.

August 31, 2024

Dealership Rating
Employee Rating

Great service, very helpful and provided useful information for my realignment. Thank you so much! More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for the fantastic review, Austin! It was our pleasure to assist you and we hope we have the opportunity to do so again in the future. Take care! - The Herb Chambers Hyundai of Auburn Team

July 26, 2024

Dealership Rating
Employee Rating

Excellent services to customers. Service technicians go extra miles to explain all available alternatives to customers More

by A D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for the kind words! We're glad to hear our service technicians at Herb Chambers Hyundai of Auburn provided excellent service and thorough explanations. We appreciate your support!

June 13, 2024

Dealership Rating
Employee Rating

Alex did an outstanding job she was there for me every time I had a question she answered all my questions. She’s very knowledgeable. She’s very professional everybody else that I don’t know was the same More

by bonnettem37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for the wonderful feedback! We're delighted to hear that Alex and our team at Herb Chambers Hyundai of Auburn provided such a professional and knowledgeable experience. We look forward to assisting you with your next car purchase!

1
...

Dealership Inventory (465 Vehicles)

used 2023 Chevrolet Equinox car, priced at $23,297
2023 Chevrolet Equinox
used
Iron Gray exterior
Automatic
All-Wheel Drive
used 2022 Ford Edge car, priced at $30,698
2022 Ford Edge
used
Agate Black exterior
Automatic
All-Wheel Drive
used 2017 Honda Pilot car, priced at $18,997
2017 Honda Pilot
used
White Diamond Pearl exterior
Automatic
All-wheel Drive
new 2025 Hyundai Elantra car, priced at $30,255
2025 Hyundai Elantra
new
Ultimate Red exterior
Automatic
FWD
new 2025 Hyundai Elantra car, priced at $24,085
2025 Hyundai Elantra
new
Intense Blue exterior
CVT
FWD
new 2025 Hyundai Elantra car, priced at $24,665
2025 Hyundai Elantra
new
Serenity White exterior
CVT
FWD