Alexandra S.
Warranty Admin
Vision Hyundai Henrietta Rochester
2525 West Henrietta Rd
Rochester, NY 14623
Languages Spoken
English
136 Reviews
Write a Review136 Reviews of Alexandra S.
May 24, 2026
Thnk u u guy are the best. The person help was real good thnk u The person help was real good thnk u More
Other Employees Tagged: Matt Chevier, Matthew Melino
May 22, 2026
It was fast and transparent process. I received my check approximate in 10 business days. Highly recommended! I received my check approximate in 10 business days. Highly recommended! More
Other Employees Tagged: Matt Chevier, Matthew Melino
May 21, 2026
Friendly, knowledgeable, and convenient. I'm on my 5th car purchased from this dealership. I could buy a Hyundai from another dealership, but I wouldn't get as good service. I'm on my 5th car purchased from this dealership. I could buy a Hyundai from another dealership, but I wouldn't get as good service. More
Other Employees Tagged: Matt Chevier, Matthew Melino
May 06, 2026
Pleasant team. . nice clean waiting room. Took care of Mr trucks problem in a timely matter . nice clean waiting room. Took care of Mr trucks problem in a timely matter More
Other Employees Tagged: Matt Chevier, Matthew Melino
April 17, 2026
Friendly staff and quick service-clean environment. Very seamless process and the people were very kind. Very seamless process and the people were very kind. More
Other Employees Tagged: Matt Chevier, Matthew Melino
April 17, 2026
They are very responsive to your needs. I am very pleased with their service. They are good. I am very pleased with their service. They are good. More
Other Employees Tagged: Matt Chevier, Matthew Melino
April 14, 2026
Service department never answers the phone. When leaving a message no one returns calls either. When leaving a message no one returns calls either. More
Other Employees Tagged: Matt Chevier, Matthew Melino
March 27, 2026
The service itself is fine, the problem is that it's impossible to get ahold of anyone in the service department. The AI assistant is terrible and takes too long to work through, and even when you get impossible to get ahold of anyone in the service department. The AI assistant is terrible and takes too long to work through, and even when you get through to a human you're only talking with the receptionist - no one from service ever answers the phone. And the texting with service is OK, but there's no consistency. I had to wait hours between texts. I just want to call and have a human answer who will quickly be able to answer my questions. More
Other Employees Tagged: Matt Chevier, Matthew Melino
February 28, 2026
Very helpful. I hit a pothole and my car was making awful sounds. I took it in to the service department with no appointment and they took care of it immediately I hit a pothole and my car was making awful sounds. I took it in to the service department with no appointment and they took care of it immediately. More
Other Employees Tagged: Matt Chevier, Matthew Melino

