Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Alfredo (Al) Bustamante
Alfredo (Al) Bustamante at Germain Honda of Surprise

Alfredo (Al) Bustamante | Page 2

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

Contact Me
4.9
263 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

263 Reviews

Write a Review

263 Reviews of Alfredo (Al) Bustamante

July 12, 2026

Dealership Rating
Employee Rating

Great dealership and great people to work with. Very honest dealership. I will continue to come back for service and will recommend to friends and family. You have a great product and your people More

by azacs343
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Liz Card, Evan Winje, Alex Rivas, Juan Marino

Report | Print
Jul 13, 2026

Germain Honda of Surprise responded

Thank you for your kind words and recommendation! We're grateful for your trust in our team and are thrilled to hear you've had such a positive experience. We appreciate your continued business and look forward to providing you with the same honest, knowledgeable service for years to come. Best Regards, Sassha Motz General Manager

July 06, 2026

Dealership Rating
Employee Rating

Great service, nice environment and professional attitude. Al is great to deal with And helpful More

by niprev73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 08, 2026

Germain Honda of Surprise responded

Al is dedicated to customer satisfaction, and we are delighted to know that you enjoyed working with him. Best Regards, Sassha Motz General Manager

July 01, 2026

Dealership Rating
Employee Rating

Quick efficient service from the time I pulled up till the job was complete. I feel very confident that the work was done in an excellent manor. More

by jim@jferny.com
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Robert Solis, Kevin Proo

Report | Print
Jul 08, 2026

Germain Honda of Surprise responded

Thank you for your kind review! We're pleased to hear our team provided quick, efficient service and that you felt confident in the quality of the work completed. We appreciate your trust and look forward to assisting you again in the future! Best Regards, Sassha Motz General Manager

June 30, 2026

Dealership Rating
Employee Rating

This dealership is conveniently located for us. It is a nice facility that we prefer. More

by angelita1307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Proo

Report | Print
Jul 08, 2026

Germain Honda of Surprise responded

Your complete satisfaction is our ultimate goal. Thank you for choosing Germain for your automotive needs. Best Regards, Sassha Motz General Manager

June 30, 2026

Dealership Rating
Employee Rating

Everyone is always so helpful and Kevin has always been great! Always smiling! His attention to detail is appreciated every time I take my car of my husband’s vehicle. More

by nrivera520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Proo

Report | Print
Jul 08, 2026

Germain Honda of Surprise responded

Thank you for your wonderful review! We're pleased to hear Kevin and our team continue to provide helpful, attentive, and friendly service. We appreciate your trust in us with both your vehicle and your husband's, and we'll be sure to share your kind words with Kevin. We look forward to assisting you again! Best Regards, Sassha Motz General Manager

June 28, 2026

Dealership Rating
Employee Rating

The service was very fast and efficient. I was walked through everything so there were no surprises at the end. More

by ASHLEY1CELESTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Robert Solis, Kevin Proo

Report | Print
Jul 09, 2026

Germain Honda of Surprise responded

We are pleased you enjoyed a quality, efficient, and transparent visit. See you down the road. Best Regards, Sassha Motz General Manager

June 27, 2026

Dealership Rating
Employee Rating

Quick and easy to check in for my oil and rotation I only waited for 1/1/2 hours and my car was ready for me to pick up and leave and I received a car wash to top it off More

by rmckenna48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 09, 2026

Germain Honda of Surprise responded

Thank you for your great review! We're happy to hear your oil change and tire rotation visit was quick and convenient, and that you enjoyed the complimentary car wash. We appreciate your business and look forward to seeing you again! Best Regards, Sassha Motz General Manager

June 25, 2026

Dealership Rating
Employee Rating

The air conditioner in my car was not working and your staff took the time to find out the cause. The leak was found after quite a few tests. I appreciate the Uber rides to and from my home so that I di More

by kathy.e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 26, 2026

Germain Honda of Surprise responded

Thank you for your kind words! We're delighted Alfredo and our team were able to diagnose and repair your A/C while making the process as convenient as possible with our Uber shuttle service. We appreciate your trust in us and are glad you're staying cool this Arizona summer! Best Regards, Sassha Motz General Manager

June 24, 2026

Dealership Rating
Employee Rating

Alfredo (Al) Bustamante's exemplary service is manifested in his relentless pursuit of excellence. A+. More

by stevenandrean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 25, 2026

Germain Honda of Surprise responded

Thank you for taking the time to leave us this 5-star review and for providing positive feedback. We know we have done our jobs well when we receive such positive feedback. Al works hard to ensure a positive experience, and we are thrilled your visit reflected the hard work and dedication he puts in every day for our valued customers here at Germain Honda of Surprise. Until next time, we wish you many safe and happy journeys. Best Regards, Sassha Motz General Manager

June 23, 2026

Dealership Rating
Employee Rating

Great service, great people overall a great dealership! Will be back, for sure....Thank you! More

by MIKEGANN70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Robert Solis, Kevin Proo

Report | Print
Jun 23, 2026

Germain Honda of Surprise responded

Thank you for your kind review. Our team is pleased to know your service visit was a positive one. See you next time. Best Regards, Sassha Motz General Manager

1
2
3
...
27

Dealership Inventory (242 Vehicles)

new 2026 Honda CR-V car, priced at $38,561
2026 Honda CR-V
new
Urban Gray Pearl exterior
CVT
Front-wheel Drive
$38,561
View Details
new 2027 Honda HR-V car, priced at $33,448
2027 Honda HR-V
new
Platinum White Pearl exterior
CVT
All-wheel Drive
$33,448
View Details
new 2026 Honda Civic Si car, priced at $35,930
2026 Honda Civic Si
new
Platinum White Pearl exterior
Manual
Front-wheel Drive
$35,930
View Details
new 2026 Honda Civic Hybrid car, priced at $35,104
2026 Honda Civic Hybrid
new
Blue Lagoon exterior
CVT
Front-wheel Drive
$35,104
View Details
new 2026 Honda Passport car, priced at $54,635
2026 Honda Passport
new
Ash Green exterior
Automatic
All-wheel Drive
$54,635
View Details
new 2026 Honda CR-V car, priced at $34,584
2026 Honda CR-V
new
Platinum White Pearl exterior
CVT
Front-wheel Drive
$34,584
View Details
View All Inventory