Alfredo (Al) Bustamante
Alfredo (Al) Bustamante at Germain Honda of Surprise

Alfredo (Al) Bustamante | Page 2

Service Manager

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
283 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

283 Reviews

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283 Reviews of Alfredo (Al) Bustamante

August 10, 2026

Dealership Rating
Employee Rating

Alfredo is wonderful to work with. He always makes me feel welcome and an important customer! The work done on my truck is good, clean and sound. More

by Teripeyton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2026

Germain Honda of Surprise responded

Thank you for sharing your experience! We’re delighted to know that Al made you feel welcomed, valued, and well cared for throughout your visit. Providing that level of personalized service is exactly what you deserve. Best Regards, Sassha Motz General Manager

August 10, 2026

Dealership Rating
Employee Rating

Al is always thorough, keeps me updated on progress and is great to work with. More

by jlgoolsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2026

Germain Honda of Surprise responded

Thank you for letting us know that Al continues to ensure a positive and informative experience for our valued guests. Best Regards, Sassha Motz General Manager

August 08, 2026

Dealership Rating
Employee Rating

Working with Alfredo Bustamante was great. Answered all my questions. I'll look forward to working with him in the future More

by hoytmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2026

Germain Honda of Surprise responded

Thank you for your business. Our team is happy to know that Al ensured your visit was the positive and informative experience you should expect from us here at Germain. Best Regards, Sassha Motz General Manager

August 05, 2026

Dealership Rating
Employee Rating

On time. Clarity on needs. Friendly environment. Explanation of costs. Would recommend to others. Active place. More

by morganj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2026

Germain Honda of Surprise responded

We appreciate your business and kind recommendation. Thank you for choosing Germain for your automotive service needs. Best Regards, Sassha Motz General Manager

August 04, 2026

Dealership Rating
Employee Rating

Alfredo is always so helpful and straight to the point. He answers all my questions expertly and genuinely. More

by Eddie V.
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 04, 2026

Germain Honda of Surprise responded

Thank you for letting us know that Alfredo always ensures a helpful and informative visit. See you down the road. Best Regards, Sassha Motz General Manager

August 04, 2026

Dealership Rating
Employee Rating

Always great service here. Quick at setting the appointment, quick check in, and quick turn around on my service, always with a thorough explanation. More

by stellablue_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Solis

Aug 04, 2026

Germain Honda of Surprise responded

Our overall goal is to provide a positive and efficient visit to all. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

August 04, 2026

Dealership Rating
Employee Rating

10/10 always from the initial call to my service advisor Alfredo Bustamante to vehicle drop off and pick up. He is professional, prompt and communicative. Five stars to Germain Honda of Surprise, my service More

by maria.rivadeneyra524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2026

Germain Honda of Surprise responded

Our team works hard to ensure a positive experience at every touchpoint. Thank you for allowing us the opportunity to assist. Best Regards, Sassha Motz General Manager

August 03, 2026

Dealership Rating
Employee Rating

Alfredo B was such a great help and the service was great! Thank you for helping get my CR-V back on the road! More

by shannal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2026

Germain Honda of Surprise responded

Alfredo and our team were happy to assist. Thank you for trusting us with your automotive needs. Best Regards, Sassha Motz General Manager

July 28, 2026

Dealership Rating
Employee Rating

Great and efficient service fromthe Service Department. Everything that needed to be accomplished was accomplished and future repairs that would be needed. More

by navydoc1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Germain Honda of Surprise responded

Our team works hard to provide a quality and informative service experience. Thank you for choosing us for your automotive needs. Best Regards, Sassha Motz General Manager

July 27, 2026

Dealership Rating
Employee Rating

I called Robert after being told by Earnhardt Honda that they were going to hold our car for a week before looking at it. He got us right in. Parts needed to ordered, but our car was fixed properly the ne More

by FRANK_MERLINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2026

Germain Honda of Surprise responded

Our team is happy we were able to assist and get your vehicle concerns quickly addressed and get you back on the road. Thank you for allowing us to assist, and we do hope to be of service to you again. Best Regards, Sassha Motz General Manager

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