Alfredo (Al) Bustamante
Alfredo (Al) Bustamante at Germain Honda of Surprise

Alfredo (Al) Bustamante | Page 2

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
226 Reviews

Languages Spoken

Spanish Spanish

4.9

226 Reviews

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226 Reviews of Alfredo (Al) Bustamante

April 01, 2026

Dealership Rating
Employee Rating

It was nice and cool also loved the service and it was easy to understand More

by sergiogutierrez11714
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 02, 2026

Germain Honda of Surprise responded

We thank you for your business and appreciate you sharing your positive guest experience. Best Regards, Sassha Motz General Manager

March 30, 2026

Dealership Rating
Employee Rating

Thanks for the great job. Everything looks to be working great. Thank Alfredo for all your help. More

by ctgoodyear3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 31, 2026

Germain Honda of Surprise responded

We are happy you enjoyed a 5-star service experience with Alfredo. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

March 30, 2026

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Employee Rating

The service at Germaine for my Honda was great. The staff was prompt with their greetings and promptly had my vehicle in the service bay. The maintenance work and the recall service were completed More

by rsnewby
Service Price Transparency
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Recommend Dealer
Yes
Mar 30, 2026

Germain Honda of Surprise responded

Thank you for your kind feedback! We’re glad to hear your service visit was prompt and completed ahead of schedule. It’s great to know Alfredo went above and beyond to assist you—your recommendation means a lot to us! Best Regards, Sassha Motz General Manager

March 28, 2026

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Service was performed quickly an in less time than stated. Very happy with the outcome. More

by parrish1217
Service Price Transparency
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Recommend Dealer
Yes
Mar 30, 2026

Germain Honda of Surprise responded

We appreciate your business and thank you for sharing your positive and efficient service experience with our team. Best Regards, Sassha Motz General Manager

March 26, 2026

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Advisor was patient, kind, and knowledgeable…He didn’t try to force me into buying unnecessary maintenance… More

by mslinda51
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Recommend Dealer
Yes
Mar 27, 2026

Germain Honda of Surprise responded

Our team prides itself on providing a quality, pressure-free experience for our valued guests. Please let us know if you need anything further. Safe travels until next time. Best Regards, Sassha Motz General Manager

March 26, 2026

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Germain has a friendly and efficient service team. It was my first visit to the service center in my 2026 HRV! More

by Robertamcmurry
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Solis

Mar 27, 2026

Germain Honda of Surprise responded

Thank you for trusting our team with your automotive service needs. Your overall satisfaction is our priority. Best Regards, Sassha Motz General Manager

March 26, 2026

Dealership Rating
Employee Rating

My air conditioning suddenly stopped working. I immediately drove in to talk to Al as this was an emergency for me with high outside temps near or above 100 degrees. Without an appointment, he o More

by kbrudvik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2026

Germain Honda of Surprise responded

With the high temps, we know it's important to have a working A/C. We are happy our team was able to assist with your unexpected concern and get you back on the road the next morning in a cool and comfortable car. Thank you for sharing your experience. Best Regards, Sassha Motz General Manager

March 24, 2026

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Employee Rating

I wasn’t personally there but my dad brought my pilot in and said it’s the nicest honda dealer he’s ever been in and the staff was extremely friendly and helpful More

by Ssieleni
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Recommend Dealer
Yes
Mar 24, 2026

Germain Honda of Surprise responded

We thank you for trusting our team with your automotive needs and for leaving us this positive feedback. Best Regards, Sassha Motz General Manager

March 16, 2026

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Employee Rating

This dealership has always provided excellent customer service. Plus, it has a clean and comfortable waiting area. More

by hermen.hernandez
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Recommend Dealer
Yes
Mar 16, 2026

Germain Honda of Surprise responded

Thank you for sharing your quality service experience. Our team is happy you enjoyed a 5-star experience. We take great pride in providing a clean and inviting space. Thank you for noticing. See you next time. Best Regards, Sassha Motz General Manager

March 16, 2026

Dealership Rating
Employee Rating

Dropped off and Pick up car with zero problems. Thank you See you next time. More

by rok0909
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 16, 2026

Germain Honda of Surprise responded

We greatly appreciate your business and thank you for leaving our service team this kind review. Best Regards, Sassha Motz General Manager

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