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Alfredo (Al) Bustamante
Alfredo (Al) Bustamante at Germain Honda of Surprise

Alfredo (Al) Bustamante | Page 3

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
280 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

280 Reviews

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280 Reviews of Alfredo (Al) Bustamante

July 20, 2026

Dealership Rating
Employee Rating

This dealership is in the most convenient location for where I live. I can generally get my vehicle scheduled in a timely manner. More

by bskjod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 21, 2026

Germain Honda of Surprise responded

Thank you for allowing our team the honor of assisting with your automotive needs. We are pleased that our location and your ability to quickly schedule are convenient for you. We look forward to our continued relationship. Best Regards, Sassha Motz General Manager

July 20, 2026

Dealership Rating
Employee Rating

Great service advisor Al always takes of me with any issues and always communicates to me. More

by beckermp2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 20, 2026

Germain Honda of Surprise responded

Thank you for letting us know that Al provides a quality and informative guest experience. Thank you for choosing Germain for your automotive needs. Best Regards, Sassha Motz General Manager

July 17, 2026

Dealership Rating
Employee Rating

Great service. On time. Friendly and courteous staff. No pressure. I would recommend this dealership. More

by Clyman45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Robert Solis, Kevin Proo

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Jul 20, 2026

Germain Honda of Surprise responded

We appreciate your business and thank you for your kind recommendation. See you down the road. Best Regards, Sassha Motz General Manager

July 16, 2026

Dealership Rating
Employee Rating

The service at Germain Honda of Surprise is the best! They know how to treat their customer right and have fair pricing! Thank you!!! More

by dmckee1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Card, Sassha Motz, Colin McEuen, Nathan (Nate) Garcia, Robert Solis, David McKee, Alex Rivas, Kevin Proo, Chad Cicon

Print
Jul 17, 2026

Germain Honda of Surprise responded

Our sales and service teams are dedicated to customer satisfaction, and they work hard to provide our guests with only the best care. Thank you for choosing Germain for your service needs. Best Regards, Sassha Motz General Manager

July 16, 2026

Dealership Rating
Employee Rating

Great service and straight to the point. In and out in less than an hour More

by ARIEL101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 17, 2026

Germain Honda of Surprise responded

We are happy your visit was the quality and efficient visit our team works hard to deliver. Best Regards, Sassha Motz General Manager

July 15, 2026

Dealership Rating
Employee Rating

I really appreciate the level of customer service I receive when I go there. I also like the big waiting area. More

by Skipmove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Robert Solis, Kevin Proo

Print
Jul 16, 2026

Germain Honda of Surprise responded

Our team is happy you continue to enjoy a positive and comfortable service experience with our team. See you next time. Best Regards, Sassha Motz General Manager

July 14, 2026

Dealership Rating
Employee Rating

I always have a great experience here. No pressure, honest, generally I do not have to wait an excessive amount of time for my service. Al always gives me great service! More

by dolceniente78
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Print
Jul 14, 2026

Germain Honda of Surprise responded

We're delighted Al has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking the time out of your day to recommend his assistance. Safe travels until we see you again! Best Regards, Sassha Motz General Manager

July 12, 2026

Dealership Rating
Employee Rating

Great dealership and great people to work with. Very honest dealership. I will continue to come back for service and will recommend to friends and family. You have a great product and your people More

by azacs343
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Liz Card, Evan Winje, Alex Rivas, Juan Marino

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Jul 13, 2026

Germain Honda of Surprise responded

Thank you for your kind words and recommendation! We're grateful for your trust in our team and are thrilled to hear you've had such a positive experience. We appreciate your continued business and look forward to providing you with the same honest, knowledgeable service for years to come. Best Regards, Sassha Motz General Manager

July 06, 2026

Dealership Rating
Employee Rating

Great service, nice environment and professional attitude. Al is great to deal with And helpful More

by niprev73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 08, 2026

Germain Honda of Surprise responded

Al is dedicated to customer satisfaction, and we are delighted to know that you enjoyed working with him. Best Regards, Sassha Motz General Manager

July 01, 2026

Dealership Rating
Employee Rating

Quick efficient service from the time I pulled up till the job was complete. I feel very confident that the work was done in an excellent manor. More

by jim@jferny.com
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Robert Solis, Kevin Proo

Print
Jul 08, 2026

Germain Honda of Surprise responded

Thank you for your kind review! We're pleased to hear our team provided quick, efficient service and that you felt confident in the quality of the work completed. We appreciate your trust and look forward to assisting you again in the future! Best Regards, Sassha Motz General Manager

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