Alfredo (Al) Bustamante
Alfredo (Al) Bustamante at Germain Honda of Surprise

Alfredo (Al) Bustamante

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
149 Reviews

Languages Spoken

Spanish Spanish

4.9

149 Reviews

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149 Reviews of Alfredo (Al) Bustamante

September 27, 2025

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Employee Rating

Great service like always. Alfredo has always been courtious and honest. Will keep coming back for Service with Al! More

by juanc.andrade
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Recommend Dealer
Yes

September 25, 2025

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Customer service was outstanding, I brag on Honda support all the time. They all have Wings on their backs. More

by p7229e1
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Recommend Dealer
Yes

Other Employees Tagged: Kristina Miranda, Todd Forbis

September 19, 2025

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It was a pleasant visit and hopefully had everything do that was needed for our planned trip! More

by uncadendoc
Service Price Transparency
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Recommend Dealer
Yes
Sep 22, 2025

Germain Honda of Surprise responded

We appreciate your business and positive feedback. Best Regards, Sassha Motz General Manager

September 18, 2025

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I appreciate my Service Advisor. He is professional, polite and answers my questions in a way that I understand. More

by bhull1911
Recommend Dealer
Yes
Sep 19, 2025

Germain Honda of Surprise responded

Thank you for sharing your positive feedback regarding your recent visit. We are delighted to hear that Al provided a high-quality and informative experience, clarifying information to ensure your understanding. Best Regards, Sassha Motz General Manager

September 13, 2025

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They were very helpful on servicing our Honda CRV so we will be ready for our road trip. They also were able to complete in time for me to make my Drs. Appt. Really appreciated the attention to detail and More

by SFBunker44
Service Price Transparency
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Recommend Dealer
Yes
Sep 15, 2025

Germain Honda of Surprise responded

Thank you for sharing your positive experience with our service team. We are happy we wer able to meet if not exceed your expectations. We wish you safe travels on your upcoming trip and always. Best Regards, Sassha Motz General Manager

September 09, 2025

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Very pleased with service I received. Thank you so much for the excellent customer service!! More

by Jblaichjr
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kristina Miranda, Kevin Proo

Sep 10, 2025

Germain Honda of Surprise responded

Hearing that you had a stellar experience is the best thing we could hope for! Your recommendation means a lot to us. We look forward to serving you for many years to come! Best Regards, Sassha Motz General Manager

August 29, 2025

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I recently brought my Honda in due to the A/C not functioning properly. While the issue was not fully resolved during this visit, Service Advisor Alfredo and Manager David worked diligently to diagno More

by joshua.bratton
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David McKee

Aug 29, 2025

Germain Honda of Surprise responded

We are sorry to learn of your disappoitment with our service team and thank you for bringing your concerns to our attention. Please contact our Service Manager, David McKee at (602) 875-8650 so he can discuss this matter with you. Thank you. Best Regards, Sassha Motz General Manager 602-875-8600 smotz@germaincars.com

August 27, 2025

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We were told 1,5 hours for the maintenance and it was complete within that timeline. Great Customer Service More

by jamesandjoan2
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Recommend Dealer
Yes

Other Employees Tagged: Connor Brandtman, Ty Crews , Montana

Aug 28, 2025

Germain Honda of Surprise responded

Thank you for sharing your positive service experience with our team. See you down the road. Best Regards, Sassha Motz General Manager

August 22, 2025

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Employee Rating

Alfredo has been awesome as usual. Knowledgeable, helpful, and giving great advice. The service was quick and friendly. More

by Miss Vo
Service Price Transparency
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Recommend Dealer
Yes
Aug 25, 2025

Germain Honda of Surprise responded

Thank you for sharing your overall positive experience. See you next time. Best Regards, Sassha Motz General Manager

August 19, 2025

Dealership Rating
Employee Rating

Easy making an appt. Good service. Updates while you wait. Good customer service. Clean place More

by bruno2750
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 19, 2025

Germain Honda of Surprise responded

We appreciate your business and thank you for sharing your overall satisfaction with Al and our team. Best Regards, Sassha Motz General Manager

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