Alfredo Villanueva | Page 4

Purchase process look an extraordinarily long time. Needs to be more automated. Could be staffing issue due to Covid, but wasn’t clearly communicated and took twice as long as expected despite me Needs to be more automated. Could be staffing issue due to Covid, but wasn’t clearly communicated and took twice as long as expected despite me only looking at one vehicle. More

by joe.zobairi Verified Customer Verified Customer

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Alfreda was great. Thankyou for the excellent follow through after the sale. Even though the vehicle had an issue he went out of his way to make it right. through after the sale. Even though the vehicle had an issue he went out of his way to make it right. More

by STUARTT1130 Verified Customer Verified Customer

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Tish Evans communicated effectively and was ourtstanding. Val Salgado was able to genuinely research and negotiate the final price fairly. Alfredo Villanueva persevered the entire process. Much appreciated f Val Salgado was able to genuinely research and negotiate the final price fairly. Alfredo Villanueva persevered the entire process. Much appreciated fo the aforementioned individuals. More

by lopezarich Verified Customer Verified Customer

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They are the best, worked with me through the whole process very attentive, I’m very satisfied, love my new car. I would highly recommend. process very attentive, I’m very satisfied, love my new car. I would highly recommend. More

by ayleenlopez15 Verified Customer Verified Customer

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Very good he was very patient With us treat me with respect he was very helpful and that’s why I decided to buy the car. respect he was very helpful and that’s why I decided to buy the car. More

by elmagnaten88 Verified Customer Verified Customer

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We had a very good buying experiece while acquiring 2020 Jeep Grand Cherokee. Good salesman and great vehicle. Easy/simple finance process. We are happy. Jeep Grand Cherokee. Good salesman and great vehicle. Easy/simple finance process. We are happy. More

by JGROGAN Verified Customer Verified Customer

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Great experience All the employees were great from the time I walked onto the lot until I drove off. Will definitely return again and tell my friends about it. All the employees were great from the time I walked onto the lot until I drove off. Will definitely return again and tell my friends about it. More

by TINYDAWG75 Verified Customer Verified Customer

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My Uconnet is not able to locate my vehicle. I keep getting the run around. Uconnect is saying to replace the system and Chrysler appears to be clueless. This has been going on for 3 months. Eve I keep getting the run around. Uconnect is saying to replace the system and Chrysler appears to be clueless. This has been going on for 3 months. Every time I bring my car in, something is not working and they can not test. If my car is stolen, I have no way to locate it. Today, when I tried to locate my vehicle that's sitting in front of my home, in Oakland, my car is showed in Castro Valley. If I had know the service would be so awful, I would have gone somewhere else. When request to locate my vehicle, I can see it streaming and 15-20 mins later, I receive a fail message. When are you going to fix the problem or replace the unit????? I honestly hate coming there. It's cold, no one appears to care about the customer. There is no desire to go the extra mile.........for a Jeep owner.........Alfredo is the only person that's willing to help and he's in sales......... More

by MERRICK123 Verified Customer Verified Customer

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Outstanding Customer Service for Mr. Alfredo Villanueva . Upon entering the dealership been very cordial and helpful. Very Instrumental in making the vehicle in this dealership. . Upon entering the dealership been very cordial and helpful. Very Instrumental in making the vehicle in this dealership. More

by valentin978 Verified Customer Verified Customer

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Bad Start The first person I talked to in the service department when I arrived had a bad attitude and was passive aggressive! I have brought my vehicle here fo The first person I talked to in the service department when I arrived had a bad attitude and was passive aggressive! I have brought my vehicle here for service multiple times and never experienced such a horrible employee. More

by hdioquino Verified Customer Verified Customer

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