Ali Brown
Ali Brown at Mastrovito Hyundai

Ali Brown

Service Customer Care Coordinator

Mastrovito Hyundai

5194 Commercial Dr
Yorkville, NY 13495

Contact Me
5.0
253 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

11 yrs, 10 mos

Languages Spoken

English English

5.0

253 Reviews

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253 Reviews of Ali Brown

March 18, 2026

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Employee Rating

Excellent service and knowledgeable,courteous staff. That answers all your questions or concerns. I would recommend Mastrovito Hyundai to all my family and friends. I would also consider purchasing my n More

by rtesta20
Service Price Transparency
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Recommend Dealer
Yes

March 18, 2026

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I wanted a deep red Tuscan they found me what I wanted in a few days they were very curtious and helpful Dan was real knowledge able and showed me everything in the car and set up Bluetooth etc. I'm real More

by ddorrity54
Sales Price Transparency
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Recommend Dealer
Yes

March 13, 2026

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They are the best. Appointments are quick. Lounge is clean and neat. Staff very very personal and friendly. More

by sybill25
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Recommend Dealer
Yes

March 05, 2026

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Everyone that i interacted with at the dealership was very friendly! They also kept in touch with me every step of the way! More

by leighkristen16
Service Price Transparency
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Recommend Dealer
Yes

February 26, 2026

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Greeted upon arrival, given a loaner and on return vehicle repair was a cosmetic film that wouldn't lay down right so they want to do it over and even supplied us with a check for gas, WOW. More

by trimmer44
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Gutierrez

December 10, 2025

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Problem was not resolved. Made one more appointment for Nov 20. It’s a long drive for me. Maybe they will at least actually do something this time. I am aware of the oin go More

by Peg
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Recommend Dealer
Yes

Other Employees Tagged: Rhiannon Rosen , No comment

Dec 19, 2025

Mastrovito Hyundai responded

Hello my name is Gina and I am the Customer Care Manager at Mastrovito Hyundai. Please feel free to contact me at 315-736-8356. I'd love the opportunity to speak with you regarding your experience.

November 21, 2025

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i am very impress on service, and the only comment no sugar or creamer for coffee and donuts would be a nice touch while waiting More

by scander
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Recommend Dealer
Yes

November 05, 2025

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Outstanding customer service and support. No hassle, easy experience. You have earned a lifetime customer. More

by muckdog12760
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Recommend Dealer
Yes

October 29, 2025

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Always good service hear quick response to questions. . Service people are knowledgeable and very professional More

by SPERRITANO
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Recommend Dealer
Yes

Other Employees Tagged: John Frye?

October 14, 2025

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I appreciate the friendly staff. My service experience was excellent. I waited in a comfortable space and the time I waited was less than expected. More

by TLVIVYAN
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Recommend Dealer
Yes
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