Ali Tanbakuchi | Page 49

Competitive prices. Decent and personable salespersons who drop the hard sell and will work with you to make a deal to put a smile on your face. Their finance folks do not press to sell you extra car pack who drop the hard sell and will work with you to make a deal to put a smile on your face. Their finance folks do not press to sell you extra car packages, and they finish the paperwork quickly so you can get to your new driving experience. I have bought my last five cars from Manly. Every purchase left me feeling that I had invested well and had not been taken advantage of. I recommend Manly wholeheartedly. More

by Frank Verified Customer Verified Customer

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I had the best experience from my sales person and Finance manager. I was shown car options, and paperwork was straight forward and accurately explained to me Finance manager. I was shown car options, and paperwork was straight forward and accurately explained to me More

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Jesse the car salesman did an excellent job finding me the car that I needed at an excellent price. Ali in finance was helpful with explaining the financial responsibility. I will recommend Manly Honda to the car that I needed at an excellent price. Ali in finance was helpful with explaining the financial responsibility. I will recommend Manly Honda to anyone in search of a car because of Jesse & Ali from Santa Rosa. More

by SANDRA860 Verified Customer Verified Customer

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An amazing experience with the Manly Honda Team. Aj Villalobos was extremely helpful, very flexible, patient and understanding when it came to our needs. Thanks Villalobos was extremely helpful, very flexible, patient and understanding when it came to our needs. Thanks More

by Sosa Family Verified Customer Verified Customer

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The customer service at Manly Honda was awesome. Everyone was very helpful and took the time to carefully answer all my questions. I would do business with them again. was very helpful and took the time to carefully answer all my questions. I would do business with them again. More

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Jessie was fantastic he helped us from the beginning to the very end i highly recommend him he answers all are questions worked hard for us to get approved he never gave up thanks Jess now we can enjoy are the very end i highly recommend him he answers all are questions worked hard for us to get approved he never gave up thanks Jess now we can enjoy are 2021hondaaccordsport/RED.....Ali was also great went nice and smooth process More

by Granados Verified Customer Verified Customer

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Very professional place to purchase a new car. Appointments were easily set, and cars were ready for test-drives. Paperwork was a smooth process, too. Appointments were easily set, and cars were ready for test-drives. Paperwork was a smooth process, too. More

by SM Verified Customer Verified Customer

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Ali the finance manager is awesome. He is really friendly and helpfully. All the staffs are nice, especially Jesse. I am glad that I got my car there. and helpfully. All the staffs are nice, especially Jesse. I am glad that I got my car there. More

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The staff was wonderful and worked me with to get me what I wanted within my financial needs. Would definitely buy from hear again anytime! I wanted within my financial needs. Would definitely buy from hear again anytime! More

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I must say that my experience as a first time customer at Manly Honda wasn’t as enjoyable as it should have been. The salesman delivered a car I purchased on their site, which was nice, however after driving Manly Honda wasn’t as enjoyable as it should have been. The salesman delivered a car I purchased on their site, which was nice, however after driving it the first day, I felt that it wasn’t the car that fit my needs, so I took advantage of their 7 day guarantee and browsed their site for not only a bigger car, but with less mileage. So I found one I liked and contacted the salesman to let him know that I wanted to swap cars, and he said that he’d start the process. That process went smoothly up until I got home and I realized that the salesman had slipped in a used car warranty plan which added an additional $5k to my loan. I didn’t know that the extended warranty plan was added to my contract, because when I was signing the paperwork, the finance rep didn’t even mention the warranty or even ask me if I wanted it to be added on. So I called the salesman who helped me, and I asked him why the warranty package was on my contract, and he said that it was required by the lender because my car was a used vehicle, and that I could take the warranty off after 6 months of on time payments, which I thought was strange. Well after digging a bit, I read on the warranty document that my loan approval was not contingent on purchasing the warranty plan and that it was optional. So I contacted the finance director who was able to resolve the issue and get the warranty plan taken off and had me resign the contract which took several hours, but at the end of the day it dropped my car payment by $115. I was also contacted by Paul Ciardiello, their GSM, and had a very pleasant conversation, and not only did he take the time to reach out to me and listen to my concerns, but he sincerely apologized for my unpleasant experience, and because of that I will definitely consider returning to them in the future when I decide to purchase a new car. More

by C Diaz Verified Customer Verified Customer

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