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Alicia Chapman-Jones
Alicia Chapman-Jones at Southern Ford

Alicia Chapman-Jones | Page 50

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.8
494 Reviews
4.8

494 Reviews

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494 Reviews of Alicia Chapman-Jones

October 25, 2023

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Employee Rating

Everybody is very polite and with your attitude to always serve customers I am very pleased with the service More

by zunma1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Marshall, Stephanie Spangler , JON CONWAY, Jeff Dobson, ALLEN HARTMAN, SCOTT MIKULEC, QUERIDA WILLIAMS

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Oct 25, 2023

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 24, 2023

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Employee Rating

Service was excellent. I arrived on time for a 1015am appointment. I was greeted once I stepped out of my truck. The young lady got checked in and I had a set in custome More

by MLENNON1976
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 24, 2023

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 24, 2023

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Employee Rating

All the staff were pleasant and professional. My appointment began promptly and I was out the door very quickly. Very proficient.. More

by smccloud2
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 24, 2023

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 22, 2023

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Employee Rating

The service center always impresses me thay get things dune and service wright up are exceptional More

by PTSDRGN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2023

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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