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Tom Wood Lexus

Indianapolis, IN

4.8
1,113 Reviews
Call Dealership (317) 580-6888
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4610 E 96th St

Indianapolis, IN

46240

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1,113 Reviews of Tom Wood Lexus

May 07, 2024

Excellent service every time I go to Tom Wood Lexus. Jared is a great person to work with. More

by Mike.appleget
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared in service department.
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May 07, 2024 -

Tom Wood Lexus responded

Mike, we're thrilled that Jared has been able to welcome you back to Tom Wood Lexus with 5-star service! Thank you for the stellar review!

Helpful
May 07, 2024

Katelyn was very professional and helpful. She has helped with my last 3 cars. I highly recommend her to all my friends. She is real asset to the Tom Wood team. More

by carrollma2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katelyn Stahl
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Helpful
May 06, 2024

Sam was very thorough and patient with the introduction and usage of this wonderful new vehicle. He did a great job, and we felt comfortable throughout the process. Steve was also very helpful. More

by Hgat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse was extremely helpful
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May 07, 2024 -

Tom Wood Lexus responded

We're glad to know that Sam and Steve were able to provide a comfortable experience for you at Tom Wood Lexus. We appreciate your kind words about their thoroughness and patience! Enjoy the new ride!

Helpful
May 05, 2024

Sam and Jesse were very thorough and helpful during the entire process. Also Doug was very beneficial in initially educating me about Lexus More

by Hgat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam jesse
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May 06, 2024 -

Tom Wood Lexus responded

We're glad to know that Sam, Jesse, and Doug were able to assist you throughout your visit at Tom Wood Lexus. We appreciate the feedback!

Helpful
May 03, 2024

Jared was great to work with and kept me updated at all times on my car. The service was excellent. More

by welsh.sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared in service
Report | Print
May 03, 2024 -

Tom Wood Lexus responded

Sheila, excellent service is what we strive for so it's great to see Jared delivered! Thanks for sharing and leaving Tom Wood Lexus a five-star review.

Helpful
April 24, 2024

Impeccable customer service, fair pricing and salespeople are top notch with communication and expectations- great used cars always available! More

by Berglund
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Garland
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Apr 24, 2024 -

Tom Wood Lexus responded

Berglund, we're delighted to know you had a positive experience with our team at Tom Wood Lexus. We strive for top-notch service and fair pricing. Thanks for the shout-out!

Helpful
April 18, 2024

Very professional Sales person took my vehicle specifications seriously and found a vehicle that met them. More

by Mike
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Elizabeth Slider
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Apr 18, 2024 -

Tom Wood Lexus responded

Mike, we're glad to know our team at Tom Wood Lexus was able to find the perfect vehicle for you. Thanks for sharing your experience with us!

Helpful
April 11, 2024

I appreciate the no-haggle pricing. It takes away the stress of car buying!! Thanks!! More

by Pstroud2
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Mike Word
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Apr 11, 2024 -

Tom Wood Lexus responded

We always strive to deliver a hassle-free buying experience at Tom Wood Lexus so this feedback is great to hear! Thank you for your five-star review and enjoy the ride.

Helpful
April 06, 2024

We were met with responsive knowledgeable assistance by our representative James Gambil. Our experience over 20 years with Tom Wood has always been first class. More

by F Volkers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Card (?) Technology. 5 star!, James Gamble, Brooke Bell
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Apr 08, 2024 -

Tom Wood Lexus responded

We're delighted to know that you've had a first-class experience with us over the years at Tom Wood Lexus. Your kind words about James and our team are greatly appreciated!

Helpful
March 29, 2024

Kaitlyn was amazing throughout the entire purchasing process! Everyone at this store is just amazing and always goes above and beyond for their customers. More

by Toriherd
Recommend Dealer
Yes
Employees Worked With
Katelyn Stahl, Brooke Bell
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Mar 29, 2024 -

Tom Wood Lexus responded

Toriherd, it's fantastic to know Kaitlyn and our team at Tom Wood Lexus provided an amazing purchasing experience for you. We always aim to go above and beyond!

Helpful
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