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Alisea Kight
Alisea Kight at Klaben Ford Lincoln

Alisea Kight | Page 7

Quick Lane Assistant Service Manager

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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4.9
68 Reviews
4.9

68 Reviews

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68 Reviews of Alisea Kight

April 08, 2024

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Employee Rating

They did a great job but left greasy fingerprints in the car. How much do I have to pay just to get it done right the first time? More

by ctecca1
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Recommend Dealer
Yes
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Apr 08, 2024

Klaben Ford Lincoln responded

Thank you for the feedback and for taking the time to speak with me on the phone today. Once again, I apologize for any inconvenience this may have caused you. As we discussed, please let me know when the vehicle comes back into town and I will take it to our detailing department and have it fully cleaned and detailed. I would also like to take this opportunity to thank you for your continuing patronage of Quick Lane and Klaben. We take all feedback received seriously, and use the comments, both positive and negative as coaching and counseling tools for our team. It is through this feedback, such as you provided, that we are able to better fashion our service around your expectations. I look forward to taking care of the detailing when the vehicle comes back, in the meantime, if there is anything I can do for you, I remain at your service. -Jeremy Webster Service Manager Quick Lane of Kent 330-593-6800

March 20, 2024

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She managed to fit me in a full schedule and was super kind. She even managed to get me discount and that made my day. Best worker there for sure! More

by Isaacjimenez
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Yes
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March 08, 2024

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Great customer service from Justin! Explained everything done in detail and was very polite! Quick Lane has a solid employee! More

by jordanbedell18
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Recommend Dealer
Yes

Other Employees Tagged: Justin Russell

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January 19, 2024

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Justin Russell is awesome. He is always so helpful and explains everything being done! Would definitely recommend him and Quick Lane in Kent!! More

by Melrod
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Justin Russell

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December 12, 2023

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Brandon is amazing. Whenever I have something go wrong with my car he’s always able to get me in quickly: He’s honest of what needs done and what is not a necessity. I h More

by telley
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Webster, Brandon Bart , Justin Russell

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November 15, 2023

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I already reviewed my work done at Quick Lane I dont see any reason to do it again,. More

by gedaddy10
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Yes
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October 26, 2023

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Ali is always right on top of everything. Fast efficient and always very friendly. Great place . More

by Sassygirl0512
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Yes
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October 19, 2023

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They always make you feel like you’re part of the Klaben family. Thank you 🙏🏻 More

by Colbertterry23
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Recommend Dealer
Yes

Other Employees Tagged: Roscoe Woodberry, Mona Crooks, Tom Alcorn, Jennifer Bowen, Sean Bradford, Louis Polos, Nick Homrock, Curt Conrad , Denise Miller, Mike Cooney,

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