Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Brandon Bart
Brandon Bart at Klaben Ford Lincoln
Refer Me

Brandon Bart

Quick Lane Assistant Manager

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
4.9
36 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

12 yrs

4.9

36 Reviews

Write a Review

36 Reviews of Brandon Bart

April 25, 2024

Dealership Rating
Employee Rating

Great service, great speed, team is super helpful with addressing any and all concerns and continuing to take care of myself and my family! More

by kcrowe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan D'Achille, Alisea Kight

Helpful
Report | Print

April 15, 2024

Dealership Rating
Employee Rating

He was extremely helpful and met our emergency needs this past weekend. We felt confident as we traveled back to PA with our tuneup and battery. Thank you! More

by 1naomidennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print

February 15, 2024

Dealership Rating
Employee Rating

Efficient and prompt service. Friendly staff that gave thorough explanation of services that were performed. More

by STEW300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print

December 12, 2023

Dealership Rating
Employee Rating

Brandon is amazing. Whenever I have something go wrong with my car he’s always able to get me in quickly: He’s honest of what needs done and what is not a necessity. I h More

by telley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Webster, Justin Russell, Alisea Kight

Helpful
Report | Print

November 29, 2023

Dealership Rating
Employee Rating

It’s good. There were two things they could have down to my vehicle if they’d called and told me instead of telling me when I picked it up. Now I have to brin More

by DIE4BRUCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Dec 04, 2023

Klaben Ford Lincoln responded

Thank you for taking the time to share your recent experience at Quick Lane. Your high marks and kind words are very much appreciated. Please know that we pay close attention to all feedback and comments received. We reflect on the positive feedback as well as the areas where we failed to deliver the level of service you expect and deserve. We then incorporate our learnings into coaching, counselling, celebrating, training and even process improvements. I apologize for the lack of communication and related inconvenience associated with your recent visit. Although unforseen challenges may arise, we always maintain empathy and respect for you, the customer. We appreciate your patience, understanding, and continued patronage at Quick Lane. I and the entire team remain at your service. Jeremy Webster, Service Manager, Quick Lane of Kent.

October 30, 2023

Dealership Rating
Employee Rating

He was very helpful, patient, and a comedian. He derserves a promotion if i’m being honest. More

by transom3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print

October 04, 2023

Dealership Rating
Employee Rating

Always a positive experience at Klaben. No matter who I work with they are courteous, professional and knowledgeable! Value is not measured in dollars and cents but knowing that the job i More

by TJPATTIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print

September 28, 2023

Dealership Rating
Employee Rating

I didn't notice until after I got home, but I noticed oil drips on my garage floor, indicating that it wasn't wiped clean after the work was done. My washer fluid wasn't topped off either. More

by MOONER93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Sep 28, 2023

Klaben Ford Lincoln responded

Thank you for taking the time to post your review and share your honest feedback with us. We share this with our entire team and reflect on its content to better understand where we are succeeding in providing the level of service our customers deserve as well as realizing our failures and where improvements are needed. Without your feedback, we would not have known where we failed in meeting and exceeding expectations. We sincerely apologize for any inconveniences this may have caused you. We would love to take care of these issues for you and double check the other work. We attempted to reach out to you and were not able to contact you, please feel free to contact us at any time to discuss this matter. Thank you in advance for allowing us to make right a situation we clearly created and for the opportunity to restore your confidence and trust in our customer first culture. Again, thank you for your feedback. I and the entire Quick Lane team remain at your service.-Jeremy Webster, Service Manager, Quick Lane of Kent

September 18, 2023

Dealership Rating
Employee Rating

He was very helpful. And kind he knows his job. I would recommend him to everyone More

by lewistristan906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Baughman, Mike Brandvold, Carl Bujorian, Tom Alcorn, Sean Bradford, Justin Russell, Ryan D'Achille, Dylan Becker, Michael Albritton

Helpful
Report | Print

August 27, 2023

Dealership Rating
Employee Rating

Cant stand your dealership! You stuck it to me to many times. Ive given you chances and you just repeated your xx . So i will never buy another vehicle of any kind from you ag More

by fmsue0121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
Report | Print
Sep 21, 2023

Klaben Ford Lincoln responded

Thank you for providing our team with the feedback and thank you for taking the time to speak with us today. While I am happy that Quick Lane has met or exceeded your expectations, I am sorry that our dealership as a whole has not. We take all feedback very seriously and use it as a teaching tool about what to do and what not to do. We have taken notes on your previously poor experiences and have forwarded them to the department heads of our Sales and Service Departments. Again, I apologize for any inconveniences you may have experienced in the past. If there is anything I can do to assist you in the future, please don't hesitate to reach out to me directly. I remain at your service. -Jeremy Webster Quick Lane Manager

1
2
...
4

Dealership Inventory (597 Vehicles)

used 2016 Ford F-150 car, priced at $24,088
2016 Ford F-150
used
Blue Flame Metallic exterior
6-Speed Automatic Electronic
4WD
$24,088
View Details
used 2022 Ford Edge car, priced at $28,888
2022 Ford Edge
used
Forged Green Metallic exterior
8-Speed Automatic
AWD
$28,888
View Details
used 2021 Lincoln Corsair car, priced at $33,888
2021 Lincoln Corsair
used
Infinite Black exterior
8-Speed Automatic
AWD
$33,888
View Details
used 2021 Ford Explorer car, priced at $39,488
2021 Ford Explorer
used
Star White Metallic Tri-Coat exterior
10-Speed Automatic
4WD
$39,488
View Details
used 2015 Lincoln MKC car, priced at $16,888
2015 Lincoln MKC
used
White Platinum Metallic Tri-Coat exterior
6-Speed Automatic
AWD
$16,888
View Details
used 2021 Lincoln Aviator car, priced at $44,888
2021 Lincoln Aviator
used
Ocean Drive Blue exterior
10-Speed Automatic
AWD
$44,888
View Details
View All Inventory