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Alissa Fox
Alissa Fox at Conicelli Toyota of Springfield

Alissa Fox

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.7
283 Reviews
4.7

283 Reviews

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283 Reviews of Alissa Fox

October 17, 2025

Dealership Rating
Employee Rating

Service writer was nice, overall service was average, but slow. I’ll use them again More

by IMPORTEDAUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre, AJ Vanhart, Yahsiah Mays, Brian Coffin

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Oct 22, 2025

Conicelli Toyota of Springfield responded

Thank you for sharing your experience with our Toyota service center. Sorry to hear things were moving slow. Hoping your next appointment will meet your expectations. Paula d., Customer Relations

October 10, 2025

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Employee Rating

They were great. Fluxed all fluids and replaced them. They keep me informed of the pricr More

by rkalbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre, AJ Vanhart, Yahsiah Mays, Brian Coffin

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Oct 13, 2025

Conicelli Toyota of Springfield responded

Thank you for servicing your vehicle with our dealership. We appreciate your business. Paula d., Customer Relations

October 05, 2025

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Employee Rating

Everyone is very friendly, professional, and true to their word. I am always pleased with the workmanship and timely turnaround when I take my car to this dealership in Springfield. More

by loudevlieger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 06, 2025

Conicelli Toyota of Springfield responded

Thanks for choosing to service your vehicle with our Toyota dealership. We appreciate this great review. Paula d., Customer Relations

September 21, 2025

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Employee Rating

My wait was short and the overview of issue was 100% accurate. Service guy discussed job and offer advice. Very, very, very, helpful More

by venitta_long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, James Womack, Jack DePre, AJ Vanhart, Yahsiah Mays, Brian Coffin , Service Dept idk name; receipt not handy

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Sep 22, 2025

Conicelli Toyota of Springfield responded

Venitta, thank you for servicing your vehicle with our dealership. We appreciate your business. Paula d., Customer Relations

September 20, 2025

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Employee Rating

From arrival to pickup the folks at the counter and the women for the payment were very nice and thoughtful, also they made the experience easy and comfortable More

by MASCENZIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Ayah Maghtha, Jack DePre, AJ Vanhart, Yahsiah Mays, Brian Coffin

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Sep 22, 2025

Conicelli Toyota of Springfield responded

Thanks for choosing to maintain your vehicle's performance with our dealership. We look forward to assisting you with service in the future. Paula d., Customer Relations

September 09, 2025

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Employee Rating

I had a scheduled appointment. Everything was done on time as promised. Kelly really helped me as I almost left my insulated water cup! More

by Bill Haney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hammond Sr. , Kelly

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Sep 10, 2025

Conicelli Toyota of Springfield responded

Thank you Bill for the positive feedback and five star rating. We appreciate your business! Paula d., Customer Relations

August 22, 2025

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Employee Rating

The service crew are very polite. They try to accommodate your needs. Building is very clean More

by WAKEFIELD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre, AJ Vanhart, Yahsiah Mays, Brian Coffin

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Aug 22, 2025

Conicelli Toyota of Springfield responded

Thank you for rating our dealership and sharing your experience. We appreciate it! Paula d., Customer Relations

August 19, 2025

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Employee Rating

The listen to the issue I had and corrected the situation. Alisa was a fantastic service person. More

by troykins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall

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Aug 20, 2025

Conicelli Toyota of Springfield responded

Thank you for this five star review and positive feedback. We appreciate it. Paula d., Customer Relations

August 15, 2025

Dealership Rating
Employee Rating

I always receive prompt and excellent service. And Alisa Fox is always very helpful to me to get my car serviced when needed. More

by CLYDEKERNEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 15, 2025

Conicelli Toyota of Springfield responded

Thanks for servicing your vehicle with our dealership. We appreciate this five star review! Paula d., Customer Relations

August 02, 2025

Dealership Rating
Employee Rating

A great dealership, work is completed on time, everyone is very friendly, love my toyota More

by CPAKROUH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre, AJ Vanhart, Yahsiah Mays, Brian Coffin

Report | Print
Aug 04, 2025

Conicelli Toyota of Springfield responded

Thank you the positive feedback which lets us know we are achieving our goals in customer satisfaction. We appreciate your business.. Paula d., Customer Relations

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