Alissa Fox
Alissa Fox at Conicelli Toyota of Springfield

Alissa Fox | Page 20

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.7
306 Reviews
4.7

306 Reviews

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306 Reviews of Alissa Fox

July 05, 2024

Dealership Rating
Employee Rating

Service after sales and convenience of location are important. I’ve been with Conicelli for about 15 years. They’re very helpful. More

by REDSBRAUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2024

Conicelli Toyota of Springfield responded

Many thanks for your continued loyalty to our dealership. We appreciate your business!!! Paula d, Customer Relations

July 04, 2024

Dealership Rating
Employee Rating

Courteous and efficient, Conicelli Toyota of Springfield provides great service to their customers with excellent communication throughout the process. More

by briancole1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2024

Conicelli Toyota of Springfield responded

Thanks so much for the great five star review. We appreciate it. Paula d. Customer Relations

July 01, 2024

Dealership Rating
Employee Rating

Nothing againts Ms Alisa, she is phenomenal. But for whoever did attache my inspection sticker. Very lousy job. More

by RSUN1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2024

Conicelli Toyota of Springfield responded

Sorry to hear about the mishap with the application of your state inspection sticker. I will share these concerns with our service manager and ask him to speak with the Tech. Paula d., Customer Relations

Jul 03, 2024

Conicelli Toyota of Springfield responded

Our service manager advised me that he is going to reach out to you. Should you need to call him, Jack DePre....610-690-6000 x 5060. Paula d., Customer Relations

Jul 03, 2024

RSUN1228 responded

Thank you. Let me know if you need the picture of the result job. I will provide that to you.

Jul 20, 2024

RSUN1228 responded

Please i did receive a phone call, but when i picked up, no sound, no voice then hang up. I need to know how to solve this, as i have a very bad anxiety and right now i have to cover that sticker side with a towel to make me not able to see it.

Jul 30, 2024

RSUN1228 responded

Today is July 30th i called the number above and leave a voicemail for Jack. Hopefully he calls me back. The state inspection sticker was placed really bad it ruined my tint.

June 30, 2024

Dealership Rating
Employee Rating

I took my car in for its annual inspection and elected to wait for the work to be completed. The waiting area is comfortable and has WIFI and they were reasonably timely. I liked the service interaction wi More

by FDANAROBINSON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2024

Conicelli Toyota of Springfield responded

Many thanks for choosing Conicelli Toyota of Springfield to service your vehicle. We appreciate your business! Paula d, Customer Relations

June 30, 2024

Dealership Rating
Employee Rating

Always do what is needed in a timely manner. I wait there for service rather than dropping off car. Thank you! More

by ANITAIMPELLIZERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2024

Conicelli Toyota of Springfield responded

Thank you for the five star review and kind words. We appreciate your business. Paula d., Customer Relations

June 27, 2024

Dealership Rating
Employee Rating

Prompt response , my car was taken in quick and I was able to wait in the waiting room area , More

by GIRALDOMILTON71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Scott, Christina Randall, Jack DePre, AJ Vanhart, Rob Garrison , Matthew Hoyle, Virgilio Pabon

Jun 27, 2024

Conicelli Toyota of Springfield responded

Thank you for choosing Conicelli Toyota of Springfield. We appreciate your business. Paula d., Customer Relations

June 25, 2024

Dealership Rating
Employee Rating

They are always very helpful and supportive and keep me well-informed. Very reasonable and reliable... provide wonderful shuttle service. More

by WHITESTUCCO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Hoyle

Jun 26, 2024

Conicelli Toyota of Springfield responded

Thanks for the positive feedback and your business. We look forward to assisting you in the future. Paula d., Customer Relations

June 23, 2024

Dealership Rating
Employee Rating

Honest, Reliable, Kind and Courteous! Since I purchased my car here years ago they have continued to exceed my expectations! More

by FATIMATASHABAZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Scott, Christina Randall, Jack DePre, AJ Vanhart, Brian Coffin , Matthew Hoyle, Virgilio Pabon

Jun 24, 2024

Conicelli Toyota of Springfield responded

Thanks for your continued loyalty to our dealership. We appreciate your business and the positive feedback. Paula d., Customer Relations

June 23, 2024

Dealership Rating
Employee Rating

Alissa Fox was my service person and she was excellent. She explained everything that would be done to my car and told me what would be covered by my maintenance agreement. This was extremely helpful for m More

by CAMILLIJOAN725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2024

Conicelli Toyota of Springfield responded

We appreciate your continued loyalty to our dealership. Your positive feedback lets us know we are achieving our goals in customer satisfaction. See you at your next service appointment! Paula d., Customer Relations

June 23, 2024

Dealership Rating
Employee Rating

Reliable , reasonable, convenience and time sensitive in all departments.. High rating satisfy in most cases. More

by NADIAJANETOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2024

Conicelli Toyota of Springfield responded

Thanks for the positive feedback and your business. We look forward to seeing you at your next service appointment. Paula d., Customer Relations

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