Alissa Fox | Page 24

The customer service team at Conicelli in Springfield has always given me excellent service in the service department. And they also are very professional and prompt. always given me excellent service in the service department. And they also are very professional and prompt. More

by GLORIAYOUNG8 Verified Customer Verified Customer

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I took my car in due to the low tire pressure light coming on despite filling the tire just about every day for a few days straight. The first time I took my car in, they told me it was a loose valve s coming on despite filling the tire just about every day for a few days straight. The first time I took my car in, they told me it was a loose valve stem and that it was fixed. The light was off when I picked up my car. The next morning, the low tire pressure light was on again. I scheduled another service and took my car back in. This time, they replaced the tire stating there was a nail in it. I have never had any issues with service at this dealership and I will return. However, I gave 3 stars because this should have been caught the first time. It is extremely inconvenient to be without a car, especially with a baby, for two entire days. More

by STEPHANIE Verified Customer Verified Customer

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Did not have to wait long for the car to be checked. very surprised of the fast service. very surprised of the fast service. More

by EDROSE70 Verified Customer Verified Customer

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Always courteous and polite. The service people as well as tje sales team are great people. It really is a nice place to do business! The service people as well as tje sales team are great people. It really is a nice place to do business! More

by CHRISTIANKITTRELL Verified Customer Verified Customer

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I like you. Everyone is friendly and respectful. The wait for service is reasonable to me. Everyone is friendly and respectful. The wait for service is reasonable to me. More

by NCOSLAR Verified Customer Verified Customer

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Fast, friendly, efficient, fair price. I really enjoyed the way my service was handled and I waited at the dealership & it only took an hour like they said it would! I really enjoyed the way my service was handled and I waited at the dealership & it only took an hour like they said it would! More

by erin.monaghan16 Verified Customer Verified Customer

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Christina was nice but my Toyota experience as a whole was terrible. My toyota experience this time around was below average was terrible. My toyota experience this time around was below average More

by LITIA83 Verified Customer Verified Customer

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Alisa was very professional and always kept in touch. Toyota should be proud to have an employee like Alisa. Toyota should be proud to have an employee like Alisa. More

by GARY.STIERLE Verified Customer Verified Customer

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Brought my car in for inspection and oil change, and was out within an hour! out within an hour! More

by bud1davis Verified Customer Verified Customer

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Service advisor, scheduling person and customer should be on the same page. I called and requested service schedule for my vehicle and I said I would be waiting at the dealership but scheduling person put me on the same page. I called and requested service schedule for my vehicle and I said I would be waiting at the dealership but scheduling person put me in for drop off! . Luckily the service manager fixed the situation. That’s why dealership requires a manager/ supervisor. Thanks. More

by Rajshahi1 Verified Customer Verified Customer

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