Alissa Fox
Alissa Fox at Conicelli Toyota of Springfield

Alissa Fox | Page 24

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.7
325 Reviews
4.7

325 Reviews

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325 Reviews of Alissa Fox

June 03, 2024

Dealership Rating
Employee Rating

Everything was explained prior to service. Additional needed services were suggested and money-saving inititatives were appreciated.. More

by rxstatic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall

Jun 03, 2024

Conicelli Toyota of Springfield responded

Thank you for this five star review. We appreciate your business. Paula d., Customer Relations

June 01, 2024

Dealership Rating
Employee Rating

Back windshield wiper blade was not changed as it is torn and receipt lists it as being inspected. This has changed my rating for quality service. More

by Fordie7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Conicelli Toyota of Springfield responded

Sorry to read this review regarding your recent service experience. I would like to have our service manager call you. Please contact me with your name/phone # so I can pass it on. Thank you, Paula D., Customer Relations, 610-828-1400 x 1213

May 28, 2024

Dealership Rating
Employee Rating

Service and service people are always very nice and keep you informed on everything, plus they awesome care of my car. More

by cbowes7436
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Conicelli Toyota of Springfield responded

Thanks for the five star review. We appreciate it. Paula d., Customer Relations

May 27, 2024

Dealership Rating
Employee Rating

Excellent in customer care and hospitality, follows up for updates to customers and keeps you updated More

by ALEXNABIMANYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Ayah Maghtha, Jack DePre, AJ Vanhart, Brian Coffin , Matthew Hoyle, Tom Maltman, Tom Moore

May 29, 2024

Conicelli Toyota of Springfield responded

Thanks for the five star rating and kind words. We appreciate it. Paula d., Customer Relations

May 27, 2024

Dealership Rating
Employee Rating

Front desk and check out desk are always o pleasant and kind. And helpful. Easy to talk to. Music no good though while waiting ..I'd appreciate lower volume or music with no words or no music at all hah More

by sneakerlax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Conicelli Toyota of Springfield responded

Thank you for the kind words and five star rating. Paula d., Customer Relations

May 27, 2024

Dealership Rating
Employee Rating

The customer service team at Conicelli in Springfield has always given me excellent service in the service department. And they also are very professional and prompt. More

by GLORIAYOUNG8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre, Brian Coffin , Matthew Hoyle

May 29, 2024

Conicelli Toyota of Springfield responded

Many thanks for the five star rating and kind words. We appreciate your business. Paula d. Customer Relations

May 26, 2024

Dealership Rating
Employee Rating

I took my car in due to the low tire pressure light coming on despite filling the tire just about every day for a few days straight. The first time I took my car in, they told me it was a loose valve s More

by STEPHANIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre

May 29, 2024

Conicelli Toyota of Springfield responded

Stephanie, I shared your concerns with our service manager Jack DePre. I know he will want to speak with you about this. Could you send me your contact phone # so I can pass it on for a return call to you? Paula DiGiacomo, Customer Relations, 610-828-1400 x 1213

May 25, 2024

Dealership Rating
Employee Rating

Did not have to wait long for the car to be checked. very surprised of the fast service. More

by EDROSE70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Conicelli Toyota of Springfield responded

Thank you for this five star review. We appreciate it. Paula d., Customer Relations

May 25, 2024

Dealership Rating
Employee Rating

Always courteous and polite. The service people as well as tje sales team are great people. It really is a nice place to do business! More

by CHRISTIANKITTRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Conicelli Toyota of Springfield responded

Thanks so much for the positive feedback and your business. Paula d., Customer Relations

May 22, 2024

Dealership Rating
Employee Rating

I like you. Everyone is friendly and respectful. The wait for service is reasonable to me. More

by NCOSLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2024

Conicelli Toyota of Springfield responded

Thanks for the positive feedback. We appreciate your business. Paula d., Customer Relations

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