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Alissa Fox

Overview Reviews (320) Inventory (183)

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Alissa Fox

Alissa Fox | Page 23

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.7

320 Reviews

Overview Reviews (320) Inventory (183)

4.7

320 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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320 Reviews of Alissa Fox

June 13, 2024

Dealership Rating

Employee Rating

Service was excellent. Nice reception. They Che k every piece of equipment and make sure that functions well. Nice reception. They Che k every piece of equipment and make sure that functions well. More

by THANGAVELc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christina Randall, Jack DePre, AJ Vanhart, Brian Coffin , Matthew Hoyle

Jun 17, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star rating. We appreciate it. Paula d., Cust Relations

June 09, 2024

Dealership Rating

Employee Rating

several earlier interval checks/replacement items. were not performed for some reason Without a good explanation were not performed for some reason Without a good explanation More

by dawsonld4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 10, 2024 -

Conicelli Toyota of Springfield responded

If you have any unaddressed concerns with your service visits, I can suggest contacting our service manager, Jack DePre at 610-690-6000 x 5060 for assistance. We appreciate your business. Paula d., Customer Relations

June 09, 2024

Dealership Rating

Employee Rating

My service is always great when I come there good people everything goes well. They tell me everything about my car.., everything goes well. They tell me everything about my car.., More

by ANGELANIXON6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 10, 2024 -

Conicelli Toyota of Springfield responded

Thank you for this great review. We appreciate it. Paula d., Customer Relations

June 08, 2024

Dealership Rating

Employee Rating

Excellent first time visit fur 5000 mile service Short wait Comfortable lounge Will return for future service wait Comfortable lounge Will return for future service More

by jmcd921

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christina Randall, Jack DePre, Brian Coffin , Matthew Hoyle

Jun 10, 2024 -

Conicelli Toyota of Springfield responded

Thanks for choosing Conicelli Toyota to maintain your vehicle's performance. Paula d., Customer Relations

June 06, 2024

Dealership Rating

Employee Rating

Was seen promptly and with respect, was told exactly what serviced were needed and or recommended and was not surprised by any unneeded maintenance. serviced were needed and or recommended and was not surprised by any unneeded maintenance. More

by gwbeyerl1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 06, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the kind words and five star rating. We appreciate your business.

June 03, 2024

Dealership Rating

Employee Rating

Everything was explained prior to service. Additional needed services were suggested and money-saving inititatives were appreciated.. Additional needed services were suggested and money-saving inititatives were appreciated.. More

by rxstatic

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christina Randall

Jun 03, 2024 -

Conicelli Toyota of Springfield responded

Thank you for this five star review. We appreciate your business. Paula d., Customer Relations

June 01, 2024

Dealership Rating

Employee Rating

Back windshield wiper blade was not changed as it is torn and receipt lists it as being inspected. This has changed my rating for quality service. and receipt lists it as being inspected. This has changed my rating for quality service. More

by Fordie7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 03, 2024 -

Conicelli Toyota of Springfield responded

Sorry to read this review regarding your recent service experience. I would like to have our service manager call you. Please contact me with your name/phone # so I can pass it on. Thank you, Paula D., Customer Relations, 610-828-1400 x 1213

May 28, 2024

Dealership Rating

Employee Rating

Service and service people are always very nice and keep you informed on everything, plus they awesome care of my car. you informed on everything, plus they awesome care of my car. More

by cbowes7436

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 29, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review. We appreciate it. Paula d., Customer Relations

May 27, 2024

Dealership Rating

Employee Rating

Excellent in customer care and hospitality, follows up for updates to customers and keeps you updated for updates to customers and keeps you updated More

by ALEXNABIMANYA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christina Randall, Ayah Maghtha, Jack DePre, AJ Vanhart, Brian Coffin , Matthew Hoyle, Tom Maltman, Tom Moore

May 29, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star rating and kind words. We appreciate it. Paula d., Customer Relations

May 27, 2024

Dealership Rating

Employee Rating

Front desk and check out desk are always o pleasant and kind. And helpful. Easy to talk to. Music no good though while waiting ..I'd appreciate lower volume or music with no words or no music at all hah kind. And helpful. Easy to talk to. Music no good though while waiting ..I'd appreciate lower volume or music with no words or no music at all haha. Thanks More

by sneakerlax

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 29, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the kind words and five star rating. Paula d., Customer Relations

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