Allen Cook | Page 2

Allen Cook did an excellent job in helping me with selection of a new 2022 XC90 Volvo. He was very knowledgeable and working with him was an absolute pleasure. selection of a new 2022 XC90 Volvo. He was very knowledgeable and working with him was an absolute pleasure. More

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This was by far the easiest, most pleasant car buying experience ever. Business (trade-in of our vehicle and purchase of new vehicle) was taken care of by phone and email before we ever left the house. experience ever. Business (trade-in of our vehicle and purchase of new vehicle) was taken care of by phone and email before we ever left the house. We made the 3 hour trek to the dealership and when we arrived the car was waiting on us and all paperwork was done and ready to be signed. Every detail was just as promised, no surprises. Mr. Cook got in the car with us and explained EVERYTHING in great detail, which took a while because this vehicle is packed with options, amenities, safety features and creature comforts and he went over every single one! He was thoroughly knowledgeable about our vehicle and was happy to answer all our questions. We left with smiles on our faces! More

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The best car buying experience. Allen and I emailed. He clearly explained everything. Got my current vehicle appraised. Closed the deal very quickly. No surprises. Thank you clearly explained everything. Got my current vehicle appraised. Closed the deal very quickly. No surprises. Thank you More

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Great experience with this team! They answered all of our questions and helped us order exactly the vehicle we wanted, hassle free! questions and helped us order exactly the vehicle we wanted, hassle free! More

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We had a great experience with Royal. Allen was very helpful and very knowledgeable about vehicles we looked at. The paperwork process didn't take very long. I would definitely recommend Royal to othe helpful and very knowledgeable about vehicles we looked at. The paperwork process didn't take very long. I would definitely recommend Royal to others. More

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We had a great experience at Royal! We didn’t feel pressured at all and the leasing process was very easy and quick. Thank you Allen! pressured at all and the leasing process was very easy and quick. Thank you Allen! More

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Allen Cook and everyone at the dealership were wonderful. They were friendly, patient, caring, and knowledgeable. I appreciate their help and sensitivity to my needs for the right Volvo that was the best fit They were friendly, patient, caring, and knowledgeable. I appreciate their help and sensitivity to my needs for the right Volvo that was the best fit for me, I love my new Volvo and I feel good about my whole experience there. No pressure, no stress. They took time with me and their main concern was that I would be happy with my new Volvo. More

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Allen was good to me! Very patient. I kept his e-mail from a year ago February when i initially test drove the car. Then the pandemic hit..i'm fortunate the car I wanted was available now, and Allen sol from a year ago February when i initially test drove the car. Then the pandemic hit..i'm fortunate the car I wanted was available now, and Allen sold it to me yesterday. He answers my texts and e-mails promptly and I appreciate his honesty! More

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It was the smoothest and quickest car buying opportunities I had ever had. Very knowledgeable group. Great experience and a great value. I’ll be buying here for many years to come. opportunities I had ever had. Very knowledgeable group. Great experience and a great value. I’ll be buying here for many years to come. More

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Looking for a new car for my wife specifically one with three rows of seats. Had no specific knowledge on a Volvo especially the car we puchased to meet or needs. Our saleman Allen Cook was so helpful and three rows of seats. Had no specific knowledge on a Volvo especially the car we puchased to meet or needs. Our saleman Allen Cook was so helpful and eaanswered ouruestions that we probably sold ouselves with his guidance. Also, John McDaniel prepared the figures for the bottom line-all of this with no pressure to buy. Just very cooperative and made this an enjoyable process. Will definitely recommend your dealership. More

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