Alliona Carroll
Alliona Carroll at Rusty Wallis Honda

Alliona Carroll | Page 13

Sales Manager

Rusty Wallis Honda

12277 Shiloh Rd
Dallas, TX 75228

4.7
254 Reviews

RELOCATED TO DFW (MAY2016) .... I SPECIALIZE IN CUSTOMER SATISFACTION AND MAKING SURE MY CLIENT WIN AT ALL TIMES.... BY SERVICING CLIENTS THE WAY I WOULD LIKE TO BE SERVICE TELL ALOT ABOUT MY CHARACTER..... IM A HONEST AND STRAIGHT FORWARD SALESWOMAN... I HAVE A PASSION FOR THE BUSINESS AND LOOKING FORWARD TO MEETING NEW FACES..... IM FROM LOUISIANA AND GLAD TO BE IN THE DFW AREA.....

4.7

254 Reviews

Write a Review

Dealership Experience

10 yrs, 1 mo

Industry Experience

19 yrs, 11 mos

Specialties & Trainings

I SPECIALIZE IN CUSTOMER SATISFACTION AND 11YRS AUTOMOTIVE EXPERIENCE

254 Reviews of Alliona Carroll

September 21, 2023

Dealership Rating
Employee Rating

|The car buying process seemed rush. I didn't get a break down of how much the MSRP. Tax, Title, and other items were calculated and how much money my trade in and down payment knocked More

by MSWANN_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 24, 2023

Rusty Wallis Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 29, 2023

Dealership Rating
Employee Rating

Pleasant overall experience. More transparency with contract terms and details would have been appreciated. I would still recommend. More

by conall_murphy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Baez

Aug 29, 2023

Rusty Wallis Honda responded

Thank you, Conall, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rusty Wallis Honda.

August 23, 2023

Dealership Rating
Employee Rating

Rusty Wallis has always made a diligent effort to earn our business for over 25 years. We have purchased multiple cars and had them serviced and repaired there. Sure - there’s been turnover in personnel a More

by Spirit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julian Garcia

Aug 24, 2023

Rusty Wallis Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rusty Wallis Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 15, 2023

Dealership Rating
Employee Rating

Everything went quickly. Car showing and finalizing the price and all. There was a mistake on the monthly APR and the options we took so i called several times and waiting f More

by Kv
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Kevin Harper, Wei

Aug 16, 2023

Rusty Wallis Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 08, 2023

Dealership Rating
Employee Rating

Everyone treated us so well! They were knowledgeable and communicated effectively with us, helping us make a great deal in a short time. A very pleasant experience. More

by MIKEPEWITT1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Baez

Aug 10, 2023

Rusty Wallis Honda responded

Thank you, Mike. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 03, 2023

Dealership Rating
Employee Rating

The transaction was smooth and easy. Didn’t have any problem with the deal and everyone is very accommodating. More

by JJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Collier Sr

Aug 04, 2023

Rusty Wallis Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rusty Wallis Honda.

Aug 04, 2023

JJ responded

Kudos to the whole team! It was nice dealing with everyone.

August 01, 2023

Dealership Rating
Employee Rating

Worst experience ever, completely amateur mistakes made. Made a half crap effort to fix my problem . Spilled oil all over my car and said they power washed it and car wash too but I could see that it was a More

by ridgekhan23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Service manager

Aug 02, 2023

Rusty Wallis Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 31, 2023

Dealership Rating
Employee Rating

I was looking to get into a new Honda quickly and didn’t want to muck about. Carmine L worked with me as quickly as possible to get a good deal. They say that if things go well, both sides should be a littl More

by Dbcarr2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carmine L.

Aug 01, 2023

Rusty Wallis Honda responded

Thank you for choosing Rusty Wallis Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 12, 2023

Dealership Rating
Employee Rating

Great dealership and excellent service. I will definitely refer Rusty Wallis to everyone who needs a new car. More

by mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Skyler Barroso, Ondra Calvert, Darryl Dotsy, Manny Garcia, Manny Morales

Jul 12, 2023

Rusty Wallis Honda responded

Thank you, Mike! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rusty Wallis Honda.

June 24, 2023

Dealership Rating
Employee Rating

I appreciate the time they have addressed my concern promptly and have no regret since I am doing this business with Rusty Wallis. More

by dbotoro
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Eric Collier Sr

Jun 26, 2023

Rusty Wallis Honda responded

Thanks for sharing about your experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

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