Alliona Carroll | Page 18

Great experience, and was such an easy process! Kevin was wonderful and didn’t push or pressure us into anything. He worked to get a payment that worked with our budget and we got a better car than Kevin was wonderful and didn’t push or pressure us into anything. He worked to get a payment that worked with our budget and we got a better car than we expected! More

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Rusty Wallis was an amazing place to buy a car! Kevin Harper really stepped up and not only made 1 sale, but 2 sales to one person. He is a amazing salesman and educated me and my grandma to where Kevin Harper really stepped up and not only made 1 sale, but 2 sales to one person. He is a amazing salesman and educated me and my grandma to where we understood the car buying business. Will definitely recommend to come to Rusty Wallis and to ask for Kevin Harper! More

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Everyone was very nice and helped make this experience good. I would definitely recommend this dealership Rusty Wallis Honda. good. I would definitely recommend this dealership Rusty Wallis Honda. More

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Talked with the sales manager about a Honda Accord Sport 2.0t they had available. The general manager sent me a email for a appointment. I arrived at the dealer about 2 hours before my appointment. Spoke wi 2.0t they had available. The general manager sent me a email for a appointment. I arrived at the dealer about 2 hours before my appointment. Spoke with some person about my appointment. This person stepped inside. A few minutes pass. Person steps out and tells me the vehicle I had a appointment for was sold. Frustrated and Upset!! The lack of disrespect to not notify me. Had to waste my gas and drive almost 2 hours away from my home. With nothing in return. Terrible More

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Great customer experience buying a car from John and Jeremy at Rusty Wallis Honda. I know these are tough times for dealers scrambling for cars so I was surprised when I got a phone call that a CRV Tour Jeremy at Rusty Wallis Honda. I know these are tough times for dealers scrambling for cars so I was surprised when I got a phone call that a CRV Touring I wanted had just arrived. Alliona at Rusty Wallis called me and was as excited as I was. Thanks to Rusty’s team for their help in getting me what I wanted. More

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I would like to say thank you for your help and experience to help me out with my new car all the staff was vary nice and friendly Thank you I would send you any one that needs a new car. experience to help me out with my new car all the staff was vary nice and friendly Thank you I would send you any one that needs a new car. More

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I originally called the Aliana helped me and got me in the door from there john williams helped me and was extremely polite, friendly, honest and attentive with me all the way till the end. all while hel the door from there john williams helped me and was extremely polite, friendly, honest and attentive with me all the way till the end. all while helping 3 other customers at the same tome. john needs a raise. More

by greg odell Verified Customer Verified Customer

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Great experience, No games, they gave me the out the door price on the cars they had available over the phone. Delivery process at the dealership was quick and easy. Very positive experience. I traveled 3 ho price on the cars they had available over the phone. Delivery process at the dealership was quick and easy. Very positive experience. I traveled 3 hours to purchase our vehicle and it was worth it. More

by Bob B Verified Customer Verified Customer

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The customer service I received from Jesse Thompson, Eric Collier and Alliona C. Was nothing but amazing and perfect. They definitely made sure that my process was smooth and easy.All together it probably to Collier and Alliona C. Was nothing but amazing and perfect. They definitely made sure that my process was smooth and easy.All together it probably took 45 min and everything was completed. Thank you for amazing service . And I will def come back to purchase my daughter graduation car . Thank you again More

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Overall rating could be 5 stars if the new car buying process would be flexible enough to accommodate customer preferences. Specifically, I requested we forgo discussion of dealer add-on packages as I ha process would be flexible enough to accommodate customer preferences. Specifically, I requested we forgo discussion of dealer add-on packages as I had no interest in paying for options I did not want. They insisted on offering them anyway and forcing me to refuse them. The same was true for the Finance office...I had to sit through all the extra service packages being offered even though I said up front I would not be buying anything extra. The length of the entire purchase process could have been cut in half had my wishes been respected, but instead time was wasted for me and for the dealer staff. On the plus side, staff was friendly, courteous, and professional. Kudos to Jesse Baez for his efforts in making sure I got the exact vehicle I wanted. More

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