Allison Humphries | Page 4

Kevin and Tom and frank and everyone there really made this a great experience thank you this a great experience thank you More

by JONNEYBHD Verified Customer Verified Customer

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Would have been 5 stars but they forgot to plug my running board controller after they did their inspection. Took me a few minutes to figure out what the problem was running board controller after they did their inspection. Took me a few minutes to figure out what the problem was More

by bbdad631 Verified Customer Verified Customer

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The service and customer contact personel were just the most professional. I appreciate it. See you on Monday. Jim Burke most professional. I appreciate it. See you on Monday. Jim Burke More

by jjburke5 Verified Customer Verified Customer

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in today's world, perfect just doesn't happen anymore. i am not complaining about the service,......the service and personal have always been tip-top. it is just insane to have an appt for an oil chan i am not complaining about the service,......the service and personal have always been tip-top. it is just insane to have an appt for an oil change and tire rotation, arriving at 11:00 and not leave until about 1:15. TO have an appt and have to wait that long is not normal. my work up sheet was sent to me by email......which i did not see until 9:00PM that night........that check off sheet stated that my air filter needed immediate attention.....WHY didn't someone tell me that while i waited the 2 plus hours??? i would have had it replaced right then...but they did not tell me. as it was, my mechanical son went out and bought that air filter and put it in for me. this has taught me a lesson....go over all paper work before i leave and maybe not even worry about an appt, since it doesn't seem to make a difference. By the way, i know that there is a work shortage, that parts are not available, but an occasional update on how the service is going would have been nice. i might still be sitting there today, if one of the salesperson had not come in introducing himself and asking if anyone needed a new car, refinancing or wanted to do a trade in, and i said i would consider it if he could find out where my car was. he must have beat the bushes, as i was out of there 15 minutes later. More

by BILLIE47 Verified Customer Verified Customer

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Everything except the value of our trade in was good. Good with the rest of the experience Good with the rest of the experience More

by dhuey1800 Verified Customer Verified Customer

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Very helpful in getting service to complete car repair. Customer service was excellent and tha everyone Customer service was excellent and tha everyone More

by GREGORY_GRC Verified Customer Verified Customer

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Great service: timely and accurate. Emily was very helpful. Thank you for your service and professionalism. Emily was very helpful. Thank you for your service and professionalism. More

by Charger1 Verified Customer Verified Customer

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Good service department. Service advisors are very friendly and polite. Technicians take care with the inside of my vehicle. Service advisors are very friendly and polite. Technicians take care with the inside of my vehicle. More

by CDRS817 Verified Customer Verified Customer

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Great response to my needs. I appreciate them getting me in for service. There was a scheduled appointment that was not logged properly. When I showed up I was not on the sch I appreciate them getting me in for service. There was a scheduled appointment that was not logged properly. When I showed up I was not on the schedule. They worked me in and it was greatly appreciated. I live in Gloucester, VA, so it was a hike to get there for the appointment. Thanks. More

by Garrettljones Verified Customer Verified Customer

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The service department was above and beyond my expectations. They anticipated all my concerns and completely performed the required services to my satisfaction. The service was completed rapidly expectations. They anticipated all my concerns and completely performed the required services to my satisfaction. The service was completed rapidly and efficiently. Highly recommended More

by DaveHall Verified Customer Verified Customer

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