Allison Jordan | Page 20

Thank you Scranton Chevrolet for making my experience a good one. By not making me feel I am a burden to you. I really appreciate that. good one. By not making me feel I am a burden to you. I really appreciate that. More

by Ytribbitts Verified Customer Verified Customer

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Did service work exactly as requested. At Pick up car was ready and waiting and was quick and effortless At Pick up car was ready and waiting and was quick and effortless More

by john410 Verified Customer Verified Customer

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Brought the car in in need of a tire and was quickly fixed and back on the road. Thank you fixed and back on the road. Thank you More

by john410 Verified Customer Verified Customer

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I ok left detailed instructions as to what needed to be looked at and addressed, those needs were NOT met. I am back to square one and have to get the car looked at AGAIN. I saw a service agent (Tammy) li looked at and addressed, those needs were NOT met. I am back to square one and have to get the car looked at AGAIN. I saw a service agent (Tammy) licking her fingers to shuffle through papers, not something you want to see while we are in a pandemic and those papers are handed to the customer. More

by rmelanie Verified Customer Verified Customer

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No comment but the customer service is ok the only thing is the waiting room takes forever is the waiting room takes forever More

by reneperezw592 Verified Customer Verified Customer

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I took my car there to have a sensor replaced. They told me the job was a 2.5 hour job. It took them two days to in form me that the sensor they had in stock was defective and wouldn’t learn. Had to wait a me the job was a 2.5 hour job. It took them two days to in form me that the sensor they had in stock was defective and wouldn’t learn. Had to wait a third day for them to get another sensor in. When I got my car back that day I didn’t notice that my break light were on consistently. I didn’t notice this till I used my car a few days later to Goto work early in the am and noticed that my break lights were on. My car also had new codes when I used a code reader I noticed that my dash board witch was removed to replace the sensor wasn’t even lined up correctly and my hood latch was in accessible. I took my car back here. Was informed my car was not safe to drive. And that they needed to replace a break sensor that was broken during the installation of the first sensor. I inquired about being able to use a loaner car so I could still get to work. Was told there were none at the time and if one came in I was at the top of the list. Let’s just say I didn’t get a car and I didn’t get to work the next day. More

by JJPEASLEE Verified Customer Verified Customer

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Great service, very efficient and clean work. Thank you for the professional appointment and friendly staff. for the professional appointment and friendly staff. More

by FLATLINERCGFD13 Verified Customer Verified Customer

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Out of the other GM dealers in the area these guys actually listened and delivered. I had brakes that screeched at slow speeds and after telling other dealers about it and it not getting fixed for mon actually listened and delivered. I had brakes that screeched at slow speeds and after telling other dealers about it and it not getting fixed for months, Scranton listened and fixed it. My problem is gone and everything is running like new with 105k miles. More

by KYLE RICHARDS Verified Customer Verified Customer

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Staff was helpful and knowledgeable, work performed done in a timely manner.. Saturday morning crew was also very polite when we picked up our car in a timely manner.. Saturday morning crew was also very polite when we picked up our car More

by C938741 Verified Customer Verified Customer

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Staff in the service department was very helpful & friendly. Overall it was a great experience. friendly. Overall it was a great experience. More

by christopher.c.mirante Verified Customer Verified Customer

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