29 Reviews
Write a Review29 Reviews of Allyson Gritzuk
April 26, 2023
I chose this service center because it was the preferred Center for my insurance company. It took forever to get in for an estimate, they never returned my calls, I did all the calling. It took 4 months to Center for my insurance company. It took forever to get in for an estimate, they never returned my calls, I did all the calling. It took 4 months to get in and my car was there for 5 weeks being fixed. A piece of the door that wasn't even worked on had been pryed and was cracked all the way through, I also noticed damage to the parts that were replaced on the door that was fixed, more pry marks. The body of the car underneath the door that was fixed has actual holes through it and drippy dried paint all over. Just not a real professional job but all in all the repair job is about a six out of 10. They were very nice about telling me that they will order the part for the door that was damaged and call me when it comes in so I can have it put back on. I've been waiting about 2 weeks for that to happen. More
March 28, 2023
My family and I have bought well over 10 vehicles from this particular dealership as returning customers, my vehicle was in an auto accident and I took my vehicle back to this dealership to get fixed. It this particular dealership as returning customers, my vehicle was in an auto accident and I took my vehicle back to this dealership to get fixed. It took 6 months AND MORE to get fixed and my family and I were never once called and informed on the status of the vehicle or any updates on what needed to be fixed. The only time my family and I got an update was if we called the dealership ourselves and the service representatives tell us they will call us and NEVER HAVE CALLED US. I’m still waiting on one last part that was quoted to be in but the dealership is still waiting on the part and have not updated us on what’s going on. The vehicle was returned to me in poor condition not as I left it from the accident. My truck was very dirty on the inside, I have missing paint on my passenger door, I have a dent that I never had before, my windshield wiper fluid wouldn’t spray, and my hood is not lined up on my truck. For being a “valued” returning customer I am not pleased with this service and this is not acceptable. More
Other Employees Tagged: Gena Sanchez
March 03, 2023
The work they did was great. Their communication needs a little help. Friendly but unclear in their comments. Their communication needs a little help. Friendly but unclear in their comments. More
Other Employees Tagged: Gena Sanchez
December 28, 2022
Took too long to get my car back. Lake Ford did not call insurance to report field claims adjuster delays and lack of response. Lake Ford held my car for 2 months post MVA. Lake Ford did not call insurance to report field claims adjuster delays and lack of response. Lake Ford held my car for 2 months post MVA. More
December 27, 2022
Craig was very easy to work with Gina and The Body Shop was extremely nice in a difficult time for me service was fantastic was extremely nice in a difficult time for me service was fantastic More
Other Employees Tagged: Gena Sanchez , Craig Prochaska
December 12, 2022
I think that you they give you the best service of any car dealer in Milwaukee Wisconsin thank you God bless sincerely Scott schutz s c h u e t z e car dealer in Milwaukee Wisconsin thank you God bless sincerely Scott schutz s c h u e t z e More
Other Employees Tagged: Gena Sanchez, Jim Bramel, Micah Edwards , Craig Prochaska, Jim Stabl, Nick Strickling, Brian Teitelbaum
September 23, 2022
Prompt work as promised, very helpful and well informed people. Again thank you very much for taking care of my car. people. Again thank you very much for taking care of my car. More
Other Employees Tagged: Gena Sanchez

