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Alon Katende
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208 Reviews
Started off as a Volvo Technician in 2004. In 2005 I joined the Paul’s Volvo Sales team as a Master Salesperson till August 2019. Joined Smythe Volvo in September 2019. My 14 years of Sales Experience have taught me to listen more to the customers’ needs and then answer these needs directly. As a product of Dale Carnegie training, winning friends & influencing people is a core concept of my Sales process. Understanding my customer’s point of view helps me to answer their vehicle needs/wants effectively.
Read moreDealership Experience
4 yrs, 9 mos
Industry Experience
19 yrs, 2 mos
Languages Spoken
English
208 Reviews
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208 Reviews of Alon Katende
March 22, 2024
Many thanks to Alon, Alex, and Henry for their truly great customer service and patience. great customer service and patience. More
by Onyx Black XC60
Other Employees Tagged: Henry Zhu, Alex Piriz
Helpful 
March 18, 2024
Great service - salesperson, Alon, knew we didn’t have a lot of time and really ensured that everything was quick yet thorough. He’s a pleasure to work with! lot of time and really ensured that everything was quick yet thorough. He’s a pleasure to work with! More
by arwberg
Other Employees Tagged: Henry Zhu , Don in delivery - 5 stars also
March 08, 2024
Excellent customer service and professionalism and I would recommend to everyone looking for a Volvo would recommend to everyone looking for a Volvo More
by Dragonfly
Other Employees Tagged: Jean Delva, Serenity Barber
March 03, 2024
I recently had the pleasure of purchasing a first car for my child from Smythe, and I couldn't be happier with my experience. From the moment I walked in, the staff were incredibly friendly and welcoming. Th my child from Smythe, and I couldn't be happier with my experience. From the moment I walked in, the staff were incredibly friendly and welcoming. They were straightforward and transparent throughout the entire process, which I really appreciated. The team at Smythe, particularly Alon, made sure I got a fair deal and went above and beyond to ensure I was satisfied with my purchase. I highly recommend them to anyone in the market for a new Volvo. More
by Liz
Other Employees Tagged: Henry Zhu
March 01, 2024
I had a very Pleasant experience working with Alon, Don and Henry for the purchase of my vehicle. They walked me through the process and made things seemless! Thank you Alon for your patience and profes and Henry for the purchase of my vehicle. They walked me through the process and made things seemless! Thank you Alon for your patience and professionalism. I would definitely do business with Smythe Volvo for my next vehicle! More
by kenplumb101
Other Employees Tagged: Henry Zhu, Sabrina Mendez, Don Cheong-A-Shack
February 26, 2024
Unlike any other dealership for product knowledge, no pressure sales, entirely customer service orientated, helpful before and after the sale. In a word, superb! And also, this is my 1st Volvo and I jus pressure sales, entirely customer service orientated, helpful before and after the sale. In a word, superb! And also, this is my 1st Volvo and I just love it! More
by Juliannev26
Other Employees Tagged: Tricia LaGrace, Neil Amaral
February 02, 2024
I am a repeat customer of Volvo. I just purchased my third car and I feel that this was the least pleasant experience. I did not like being escorted around from person to person for I just purchased my third car and I feel that this was the least pleasant experience. I did not like being escorted around from person to person for different things. I also would like a name and email address of someone in corporate. More
by Ebanno
Other Employees Tagged: Tom Coward, Abood Katib
January 23, 2024
It was so nice ! They are so kind and warm. Our dealer Alon, Henry, Jean and Carlos. They are so good!! They are so kind and warm. Our dealer Alon, Henry, Jean and Carlos. They are so good!! More
by jin@drew.edu
Other Employees Tagged: Carlos Cardoso, Jean Delva , Henry
January 06, 2024
Traveled up from Toms River to purchase my second used car in the last 12 months from Smythe Volvo. Alon was very helpful, Francine got me a great rate and Jean was very knowledgeable and patent when goin car in the last 12 months from Smythe Volvo. Alon was very helpful, Francine got me a great rate and Jean was very knowledgeable and patent when going over the vehicle features. I would recommend Smythe Volvo to anyone looking to purchase a new or used car. More
by Jfb269
Other Employees Tagged: Jean Delva , Francine O'Donnell
December 29, 2023
Wonderful experience. Alon and the rest of Smythe Volvo team members treated me so well I actually enjoyed this transaction. Normally I dread car shopping but not this ti Alon and the rest of Smythe Volvo team members treated me so well I actually enjoyed this transaction. Normally I dread car shopping but not this time. The negotiations were fair and open with both sides bantering back and forth. Friendly, light hearted, and overall productive. More
by Lenzvideo
Other Employees Tagged: Val Pereira, Henry Zhu
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