Alon Katende | Page 24

Today I completed my second purchase from Smythe Volvo. Just as in July 2018, I must praise the dealership on their staff. My salesperson, Alon Katende, was outstanding. Alon is extremely knowledgeable abo Just as in July 2018, I must praise the dealership on their staff. My salesperson, Alon Katende, was outstanding. Alon is extremely knowledgeable about the vehicles he is selling and he is one of the most professional and accommodating salespeople I have ever dealt with. He was tremendously patient with all my questions and he promptly responded to my emails and phone calls when I needed a follow-up or further clarification. Alon made the whole process exceptionally smooth and easy. I say without any hesitation that you should ask for Alon Katende if you visit Smythe Volvo; you will experience professionalism, respect and interact with someone who will listen and address your concerns. Alon, it was a pleasure dealing with you. I would also like to commend the Delivery Specialist, Jeff Morocho. He is exceptionally well-informed about the cars' features. Jeff explained everything in detail and thoroughly answered all my questions. Jeff, great job. Alon and Jeff both get 5 out of 5 stars from me! I highly recommend Smythe Volvo. Thank you Lou More

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How are sales person was great and guiding us to the perfect Volvo for my wife and I. He was extremely knowledgeable about Volvo‘s, in general, and in particular the model we were interested in. His nam perfect Volvo for my wife and I. He was extremely knowledgeable about Volvo‘s, in general, and in particular the model we were interested in. His name is Alon. More

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Staff was professional, informative, and the purchase process was easy. I would recommend the dealership without any hesitation. process was easy. I would recommend the dealership without any hesitation. More

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I don’t recall dealing with Henry Padella but I dealt with Alon Takende and he was very helpful and responsive. with Alon Takende and he was very helpful and responsive. More

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Great experience with this dealer. Thanks to Alon for the painless purchase process and to Henry for the demonstration of this vehicle. painless purchase process and to Henry for the demonstration of this vehicle. More

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Great friendly service and made the whole process very quick and easy to complete for me quick and easy to complete for me More

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Alon is amazing and will only work with him in the future. Made the buying experience painless and really listened to me regarding what was important to my wife and I. future. Made the buying experience painless and really listened to me regarding what was important to my wife and I. More

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I had a great experience from start to finish at Smythe Volvo. Alon was FANTASTIC - extremely knowledgeable and attentive. The whole team, Alon, Rob and Francine, made the process seamless and I love my n Volvo. Alon was FANTASTIC - extremely knowledgeable and attentive. The whole team, Alon, Rob and Francine, made the process seamless and I love my new car. I highly recommend this dealership! More

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I am very happy with my new Volvo Xc60 . Alon was very I am very happy with my new Volvo Xc60 . Alon was very knowledgeable and Helpful with picking it out I am very happy with my new Volvo Xc60 . Alon was very knowledgeable and Helpful with picking it out More

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I had the pleasure of working with Tom Coward for my first service at Smythe Volvo. After damaging a tire 1 month into ownership of a used 2016 XC90, Smythe assessed the damage, ordered a replacement t first service at Smythe Volvo. After damaging a tire 1 month into ownership of a used 2016 XC90, Smythe assessed the damage, ordered a replacement to match my other tires (which are aftermarket tires) without trying to upsell or push their own tires on me. They then installed the new tire, all without any cost to me since I have the Wheel and Tire Protection Plan. No hidden fees or surprises. Tom guided me through the process with compassion, professionalism, and honesty. I spoke with him several times on the phone, and had to come twice to the dealership, and each interaction was pleasant and transparent. I live almost an hour from Smythe Volvo, but my experience buying the car (from Alon Katende, who was great!) was so amazing I figured to give the service department a try as well. I couldn't be happier. I'll be making the long drive every time I need service in the future. I can't say enough about how unique the experience of buying and owning a car from Smythe Volvo has been. Being a family owned dealership trickles down from the owner all the way down, which makes you feel like extended family when you're here. After talking with several employees during my visits there, they all said how happy they are to be working there. It really shows in how they treat their customers. I also noticed how highly they speak about each other. You get a sense of true teamwork. They really broke the mold with this place... a dealership that is honest and genuine. More

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