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Alon Katende
326 Reviews
Started off as a Volvo Technician in 2004. In 2005 I joined the Paul’s Volvo Sales team as a Master Salesperson till August 2019. Joined Smythe Volvo in September 2019. My 14 years of Sales Experience have taught me to listen more to the customers’ needs and then answer these needs directly. As a product of Dale Carnegie training, winning friends & influencing people is a core concept of my Sales process. Understanding my customer’s point of view helps me to answer their vehicle needs/wants effectively.
Read moreDealership Experience
6 yrs, 11 mos
Industry Experience
21 yrs, 4 mos
Languages Spoken
English
326 Reviews
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326 Reviews of Alon Katende
September 01, 2021
From the moment we walked in, we received excellent customer service. Alon was tremendous and attentive to our needs. Not pushy at all. I’d recommend this location to anyone looking to buy or lease a customer service. Alon was tremendous and attentive to our needs. Not pushy at all. I’d recommend this location to anyone looking to buy or lease a new Volvo! More
by TR
Other Employees Tagged: Henry Padilla Jr, Henry, from finance, was excellent! he explained every aspect of the deal thoroughly.
August 28, 2021
Alon was so helpful and when we ran into roadblocks, he was a problem solver and really relieved my stress. I would recommend him to friends. was a problem solver and really relieved my stress. I would recommend him to friends. More
by Ewisloff
Other Employees Tagged: Henry Padilla Jr
August 11, 2021
Was able to supply cars to test drive. Alon was great to work with. Henry did a great job explaining all the technology and offered further help if needed. work with. Henry did a great job explaining all the technology and offered further help if needed. More
by Dempsc
Other Employees Tagged: Francine O'Donnell, Henry Padilla Jr
July 20, 2021
Alon was incredibly helpful, patient and really listened to what our family was looking for and helped us pinpoint the right vehicle for our needs. I would be very happy to work with him again. to what our family was looking for and helped us pinpoint the right vehicle for our needs. I would be very happy to work with him again. More
by solano.Nicole
July 14, 2021
Awesome service ! Derek and Alon were superb. Great service all round. Very happy with the end to end experience. Will definitely come back again soon. service all round. Very happy with the end to end experience. Will definitely come back again soon. More
by rgp10
Other Employees Tagged: Derick Pahor
July 08, 2021
Stacey was able to help me secure my vehicle timely and efficiently! I saw my car online and he was able to get it for me quickly to test drive and the paper work was quick! efficiently! I saw my car online and he was able to get it for me quickly to test drive and the paper work was quick! More
by acnash87
Other Employees Tagged: Stacey Hopson
July 06, 2021
I visited Smythe Volvo today to look at a possible new lease for my next car. I do not drive a Volvo today but like the look of the small SUV. Alon was my sales contact and was informative, respectful, pr lease for my next car. I do not drive a Volvo today but like the look of the small SUV. Alon was my sales contact and was informative, respectful, professional and made me feel like a friend. I test drove a car and was pleased. Alon answered all my questions. He introduced me to Tom, the Sales Manager, as I was leaving and again, Tom made me feel welcome and valued. To contrast, I visited another dealer that same day (not Volvo) and the experience was horrendous. When I compare the 2 experiences today, it was like day and night and Smythe Volvo was the winner! I feel so strongly about how pleasant and impressive my experience was today with Alon and Tom I am happy to write this review. Thanks to Smythe for being what the client wants and needs. Very impressive!!!! Much appreciated!!! More
by annmassarelli
Other Employees Tagged: Manager was Tom but sorry I forgot his last name!
June 30, 2021
Outstanding service. Straightforward, no nonsense experience with every individual we met. Alon was our sales rep and was excellent. So easy to work with. I would happily recommend both Alon as a experience with every individual we met. Alon was our sales rep and was excellent. So easy to work with. I would happily recommend both Alon as a salesman and Smythe Volvo as a dealership. Well Done. More
by D
Other Employees Tagged: Tom Monahan
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